Shirl's Drive-In Waukegan

2132 N Lewis Ave, Waukegan
(847) 623-8484

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Recent Reviews

Shirl’s is an institution. One hot day building roads, my boss said, “Go get everyone milkshakes!” One guy wanted a root beer milkshake. I told they wouldn’t have that. He told me how to make one. I had to tell them how to do it. He said it was fabulous.

My family feels it is a special treat to stop there for ice cream.
I love Shirls and like many of us Waukeganites, I’ve been coming to Shirls since I was young. I don’t know if it’s the new staff, a lack of training or they just don’t care about their customer service anymore.

I stopped by on Saturday between 8-8:30 and there was no line inside nor in drive thru, but the red hair girl who took my order was super unprofessional. She told me to give her a minute, made me wait at least 5, which I didn’t really mind,...
After a decade went back this past Thursday, ordered 2 shakes and cheeses fries.. these cholas gave me the smallest container of cheese for an order of 1/2 LB of cheese fries. Please train them. Maybe better training or hiring practices. Idk.

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