Starbucks
$ • Coffee Shops
Hours:
3300 Grand Ave, Waukegan
(847) 599-1618
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Drink Starbucks across America. Making a movie 🎥
When they're busy it's hit or miss. Today I ordered via the mobile app, went in and watched them make drinks for people who just ordered. When I mention my mobile order, the food's ready but the drink: they're "on it! ". After seeing more drinks being made for people who have come in and ordered after me, magically they don't know what I ordered and the espresso girl starts giving me attitude. God forbid I be annoyed that you have no clue about my mobile order 20 mins after I've...read full review
Ratings
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
People in Waukegan Also Viewed
Starbucks has a friendly staff, with Debby being particularly helpful in recommending drinks. The team is quick and efficient, often getting orders correct in a fast-paced environment. Customers have enjoyed personalized service, with baristas explaining drinks like pumpkin cream chai with coconut milk in detail and providing great recommendations. However, there are issues with the drive-through service, including difficulty hearing orders and long wait times. Some customers feel that the service has declined recently, especially with the cashier pushing for tips when using a card. The app could also be improved by providing real-time updates on in-store pick-up availability. Overall, the staff's positive attitude and helpfulness make for a good experience, but some operational issues remain.