This location is not up to the standard I expect from taco bell.
Atmosphere: 2
Food: 2
Service: 2
Mayur Shah
Quiet place with enough parking. Spacious & clean interior, cheerful staff.
Atmosphere: 5
Food: 5
Service: 5
Jorge Malachi
The best of any taco bell I have been to
Atmosphere: 5
Food: 5
Service: 5
Lolz Night
i got uber eats and the food was so good and although i’m not one for taco bell the grilled cheese burrito with extra everything!
Atmosphere: 3
Food: 5
Service: 3
ashley blackwell
Do not order from this Taco Bell on Uber eats your food will come cold or you will receive food that was made yesterday I ordered nacho fries two tacos and a grilled cheese burrito all taste like it was made yesterday and it was ice cold. I stay less than five minutes from the restaurant so it took no time for my delivery guy to get to my home. I also had a Baja blast that taste like salsa water. this order was completely disgusting and this has happened multiple timesThey should be ashamed
Food: 1
Faith Her
If I could give zero stars, I would. This was hands down one of the worst fast food experiences I’ve ever had and it just so happened to be my first time ever visiting this Taco Bell. Safe to say it will also be my last.
I showed up expecting a quick bite and ended up wasting over an hour of my time. The place wasn’t even packed, but the staff moved like they were in slow motion — absolutely no sense of urgency whatsoever. I waited and waited, only to get handed an order that was completely wrong. Not even close to what I asked for.
When I politely pointed it out, instead of fixing the issue or offering a basic apology, I was met with rude attitudes and eye rolls like I was the problem for expecting the food I actually ordered. No one seemed to care. The workers were clearly just there to stand around and do the bare minimum. Lazy, unprofessional, and totally checked out.
What really got me was the complete lack of customer service. Not a single person apologized for the wait, the mistake, or the inconvenience. No one tried to make it right. Just a bunch of annoyed looks and half-hearted responses like they couldn’t be bothered.
For a first-time customer, this was beyond disappointing. I get that things can go wrong sometimes, but the way the staff handled it was unacceptable. If this is how they treat customers, I honestly don’t know how this place stays open.
Do yourself a favor and skip this location. There are plenty of other places to eat that at least pretend to care about doing their jobs.
Atmosphere: 1
Food: 1
Service: 1
Laura Brasher
This is the only taco bell in the waukegan area that I will go to.
Atmosphere: 5
Food: 5
Service: 5
James Berge
Customer service was awesome, very clean bathrooms
The WORST Taco Bell in Waukegan! My food was burnt and horrible. Not to mention, they shorted me on food. They act like the food is coming out of their paychecks. Do not recommend. Go to the one on Lewis and York House or the one in Gurnee. These people are disrespectful and disgusting. Would NEVER trust them with my food again.
Lisa Marie Anderson-Hermosillo
Paid $6.49 for a chicken chalupa. That seems ridiculous;!!
Atmosphere: 3
Food: 3
Service: 3
benji cardenas
There was a very nice lady at the intercom 🥹 she sounded very sweet. Very kind staff
Atmosphere: 5
Food: 5
Service: 5
Wayne Smith
I asked for a soft taco still got a hard taco filled my drink to the brim with ice and got maybe 4 sips out of it!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quesadilla
Marvin Reddick Sr.
Taco bell need their cashier back people do not like the koisk haven't been since
This location is not up to the standard I expect from taco bell.
Atmosphere: 2
Food: 2
Service: 2
Quiet place with enough parking. Spacious & clean interior, cheerful staff.
Atmosphere: 5
Food: 5
Service: 5
The best of any taco bell I have been to
Atmosphere: 5
Food: 5
Service: 5
i got uber eats and the food was so good and although i’m not one for taco bell the grilled cheese burrito with extra everything!
Atmosphere: 3
Food: 5
Service: 3
Do not order from this Taco Bell on Uber eats your food will come cold or you will receive food that was made yesterday I ordered nacho fries two tacos and a grilled cheese burrito all taste like it was made yesterday and it was ice cold. I stay less than five minutes from the restaurant so it took no time for my delivery guy to get to my home. I also had a Baja blast that taste like salsa water. this order was completely disgusting and this has happened multiple timesThey should be ashamed
Food: 1
If I could give zero stars, I would. This was hands down one of the worst fast food experiences I’ve ever had and it just so happened to be my first time ever visiting this Taco Bell. Safe to say it will also be my last.
I showed up expecting a quick bite and ended up wasting over an hour of my time. The place wasn’t even packed, but the staff moved like they were in slow motion — absolutely no sense of urgency whatsoever. I waited and waited, only to get handed an order that was completely wrong. Not even close to what I asked for.
When I politely pointed it out, instead of fixing the issue or offering a basic apology, I was met with rude attitudes and eye rolls like I was the problem for expecting the food I actually ordered. No one seemed to care. The workers were clearly just there to stand around and do the bare minimum. Lazy, unprofessional, and totally checked out.
What really got me was the complete lack of customer service. Not a single person apologized for the wait, the mistake, or the inconvenience. No one tried to make it right. Just a bunch of annoyed looks and half-hearted responses like they couldn’t be bothered.
For a first-time customer, this was beyond disappointing. I get that things can go wrong sometimes, but the way the staff handled it was unacceptable. If this is how they treat customers, I honestly don’t know how this place stays open.
Do yourself a favor and skip this location. There are plenty of other places to eat that at least pretend to care about doing their jobs.
Atmosphere: 1
Food: 1
Service: 1
This is the only taco bell in the waukegan area that I will go to.
Atmosphere: 5
Food: 5
Service: 5
Customer service was awesome, very clean bathrooms
Atmosphere: 5
Food: 5
Service: 5
So damn rude EVERY SINGLE TIME
Service: 1
The service was good and the food was good
Restaurantji Recommends
The WORST Taco Bell in Waukegan! My food was burnt and horrible. Not to mention, they shorted me on food. They act like the food is coming out of their paychecks. Do not recommend. Go to the one on Lewis and York House or the one in Gurnee. These people are disrespectful and disgusting. Would NEVER trust them with my food again.
Paid $6.49 for a chicken chalupa. That seems ridiculous;!!
Atmosphere: 3
Food: 3
Service: 3
There was a very nice lady at the intercom 🥹 she sounded very sweet. Very kind staff
Atmosphere: 5
Food: 5
Service: 5
I asked for a soft taco still got a hard taco filled my drink to the brim with ice and got maybe 4 sips out of it!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quesadilla
Taco bell need their cashier back people do not like the koisk haven't been since
Atmosphere: 4
Food: 4
Service: 2
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