I've given this location more chances than I am happy to admit. I hate leaving negative reviews and try to do positive ones, but this place...ive had enough. They waste my money time and time again. Not only do they continuously get your order wrong on screen, but even if you clarify and it finally looks correct on screen, don't be fooled, your order will be wrong and money wasted. This visit, they did not include my cream cheese (who wants a burnt bagel with no cream cheese???), also my coffee order was wrong again after multiple corrections while ordering (literally a simple hot coffee with a flavor on their menu and cream only and they still got it wrong). One other time (of many[i know i should have stopped going long ago]), I asked for a grilled cheese and I literally got handed a box that felt light so I opened it and it was 1 slice of sour dough bread with 3 pieces of cheese, not toasted, not melted or anything. Just a piece of bread with cheese slapped on it. I asked what it was and the lady was so confused why I asked. I just can't with this location anymore. Terrible service, food, customer service, etc. Also, if you do get let inside, their bathrooms have no toilet paper ever. Do better for others, please.
Dietary restrictions: Would not trust this place if you have dietary restrictions.
Atmosphere: 1
Food: 2
Service: 2
Kai Cheung
Do not speak English well nor Spanish. Not able to take order correctly nor willing to fix it.
Atmosphere: 3
Food: 1
Service: 1
Andre Wunjo
Friendly crew when you walk in. Ham and cheese stuffers are always a hit and those cookie butter donuts are a nice surprise.
Atmosphere: 4
Food: 4
Service: 5
Kashif Haider
I was waiting on drive through no one answered. Pulled to the window to see if anyone is there 2 ladies were working. Knocked on the window no response. Went back to drive through thinking sensor might not have caught me earlier same no response. What a waste of time
Atmosphere: 1
Food: 1
Service: 1
Hanna L.
They lock the door at around 7pm and do not let people in. Only drive thru is open! The store hours should be clearly stated here and the door. Hope this helps for other customers!
Nick M
DISGUSTING !!! First time I was here there was a piece of metal in my drink that I Could have died from and now the second time there was HAIR in my drink. DISGUSTING!!!!!!!!!!!
I WILL NOT COME HERE AGAIN!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Justin Jackson
My biggest issue with this location is they always lock the doors you can't go inside. For those of us with bigger vehicles we can't really use a small tight drive thru and need to go indoors. It's definitely extremely frustrating because they lose my business every time the door is locked I go to Starbucks instead.
Reema Gandhi
The store is managed by a couple of individuals who handle all aspects of the business, from taking orders to packaging and prepping the food.
Everything felt just right up until we ordered a pack of donuts. One of the employees began packing donuts in a haphazard manner, stacking multiple donuts into a single box, they could hardly fit into the box— quite clumsy and unhygienic!
With that said, the cappuccino we ordered was prepped sooner than we knew it and tasted great.
Overall, the facilities were clean, well-maintained, and organized.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Donuts, Bacon Egg and Cheese
Maria Juarez
I love my coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Veggie Omelet Bites, Bagel
Andrii Kolisnyk
My family and I recently arrived in the United States of America, and this is the first Dunkin' we have visited. We were pleasantly surprised to find the staff friendly and professional. Our knowledge of the English language is at a low level, but this did not prevent the staff from finding an understanding with us and fulfilling our order. Special thanks for the gift for our little daughter. You are the best!
I had a fantastic experience at this Dunkin recently. The staff was incredibly friendly and helpful, going above and beyond to make sure my large order was enjoyable. Overall, the service at this Dunkin was top-notch. I'll definitely be returning soon!
Wheelchair accessibility: Easy wheelchair accessible parking lot
I accidentally put in a mobile order to this location when I meant to order from another location. Showed up a few hours later to see if I could still redeem the food, and they remade everything for me. Manager here is a gem of the
Atmosphere: 5
Food: 5
Service: 5
ThatGuy14ota
I ordered a muffin and bagel, and she threw in an Xtra muffin. Let's just say that was kind, and definitely caught by surprise, super nice
Atmosphere: 5
Food: 5
Service: 5
thatguymota 14otaVate
I ordered a muffin and bagel, and she threw in an Xtra muffin. Let's just say that was kind, and definitely caught by surprise, super nice 🫣
I've given this location more chances than I am happy to admit. I hate leaving negative reviews and try to do positive ones, but this place...ive had enough. They waste my money time and time again. Not only do they continuously get your order wrong on screen, but even if you clarify and it finally looks correct on screen, don't be fooled, your order will be wrong and money wasted. This visit, they did not include my cream cheese (who wants a burnt bagel with no cream cheese???), also my coffee order was wrong again after multiple corrections while ordering (literally a simple hot coffee with a flavor on their menu and cream only and they still got it wrong). One other time (of many[i know i should have stopped going long ago]), I asked for a grilled cheese and I literally got handed a box that felt light so I opened it and it was 1 slice of sour dough bread with 3 pieces of cheese, not toasted, not melted or anything. Just a piece of bread with cheese slapped on it. I asked what it was and the lady was so confused why I asked. I just can't with this location anymore. Terrible service, food, customer service, etc. Also, if you do get let inside, their bathrooms have no toilet paper ever. Do better for others, please.
Dietary restrictions: Would not trust this place if you have dietary restrictions.
Atmosphere: 1
Food: 2
Service: 2
Do not speak English well nor Spanish. Not able to take order correctly nor willing to fix it.
Atmosphere: 3
Food: 1
Service: 1
Friendly crew when you walk in. Ham and cheese stuffers are always a hit and those cookie butter donuts are a nice surprise.
Atmosphere: 4
Food: 4
Service: 5
I was waiting on drive through no one answered. Pulled to the window to see if anyone is there 2 ladies were working. Knocked on the window no response. Went back to drive through thinking sensor might not have caught me earlier same no response. What a waste of time
Atmosphere: 1
Food: 1
Service: 1
They lock the door at around 7pm and do not let people in. Only drive thru is open! The store hours should be clearly stated here and the door. Hope this helps for other customers!
DISGUSTING !!!
First time I was here there was a piece of metal in my drink that I Could have died from and now the second time there was HAIR in my drink. DISGUSTING!!!!!!!!!!!
I WILL NOT COME HERE AGAIN!!!!!!
Atmosphere: 1
Food: 1
Service: 1
My biggest issue with this location is they always lock the doors you can't go inside. For those of us with bigger vehicles we can't really use a small tight drive thru and need to go indoors. It's definitely extremely frustrating because they lose my business every time the door is locked I go to Starbucks instead.
The store is managed by a couple of individuals who handle all aspects of the business, from taking orders to packaging and prepping the food.
Everything felt just right up until we ordered a pack of donuts. One of the employees began packing donuts in a haphazard manner, stacking multiple donuts into a single box, they could hardly fit into the box— quite clumsy and unhygienic!
With that said, the cappuccino we ordered was prepped sooner than we knew it and tasted great.
Overall, the facilities were clean, well-maintained, and organized.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Donuts, Bacon Egg and Cheese
I love my coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Veggie Omelet Bites, Bagel
My family and I recently arrived in the United States of America, and this is the first Dunkin' we have visited. We were pleasantly surprised to find the staff friendly and professional. Our knowledge of the English language is at a low level, but this did not prevent the staff from finding an understanding with us and fulfilling our order. Special thanks for the gift for our little daughter. You are the best!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had a fantastic experience at this Dunkin recently. The staff was incredibly friendly and helpful, going above and beyond to make sure my large order was enjoyable.
Overall, the service at this Dunkin was top-notch. I'll definitely be returning soon!
Wheelchair accessibility: Easy wheelchair accessible parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Egg White & Veggie Omelet Bites, Sourdough Breakfast Sandwich, Grilled Cheese, Dunkin' Refreshers, Munchkins Donut Hole Treats, Everything Stuffed Bagel Minis, Hash Browns, Chocolate Chunk Cookie, Plain Stuffed Bagel Minis, Muffins, Dozen Donuts, Iced Macchiato, Croissant
I accidentally put in a mobile order to this location when I meant to order from another location. Showed up a few hours later to see if I could still redeem the food, and they remade everything for me. Manager here is a gem of the
Atmosphere: 5
Food: 5
Service: 5
I ordered a muffin and bagel, and she threw in an Xtra muffin. Let's just say that was kind, and definitely caught by surprise, super nice
Atmosphere: 5
Food: 5
Service: 5
I ordered a muffin and bagel, and she threw in an Xtra muffin. Let's just say that was kind, and definitely caught by surprise, super nice 🫣
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
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