Dunkin'
330 S Neltnor Blvd, West Chicago
(630) 231-5640
Recent Reviews
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Super Over priced coffee, service is not good., and their hours are not updated… I guess they closed whenever they want. Need more improvement.
Atmosphere: 1
Food: 1
Service: 1
Asked for extra large twice. Handed me a large then was put off i wanted the XL then walked off without handing me my change. She did give it to me when i asked though. Oct. 15 @ 1:50pm
Atmosphere: 5
Food: 5
Service: 1
Great and kind customer service! The young gentleman was patient with my long order & made my drink perfectly, thank you.
Atmosphere: 1
Food: 1
Service: 1
It was more cream then coffee
Atmosphere: 4
Food: 2
Service: 4
Drive-thru in the morning needs to do better they always mess up my order ? today I went and ordered a cappuccino blast (the cold one) and they gave me a hot one instead.
We ordered 2 hot lattes in the drive-thou and we received 2 cold lattes (not iced) hot lattes that had been sitting around long enough to get cold. I noticed when I got home, called the store to see if I can get a replacement sense I live near by and owner said yes, pick up replacements.
When I arrived and told them what management said the employee taking my order said they would only replace 1 latte, despite management telling me I'd get both replaced. After some back and forth they gave me the correct order, but not without a whole bunch of attitude and resistance.
I just wanted my two overpriced caramel hot lattes
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 4
Great staff, cleaner than most. Very friendly and smiley staff. Typical dunkins food/drink
Atmosphere: 5
Food: 5
Service: 5
Went there several times and two times they forgot to put the sausage on my bagel with cheese and egg.
whoever made my coffee today, a hot medium french vanilla latte, you gave me enough in my cup for like a mini size and i want you to know it hurt my feelings. However, my avocado toast was scrumptious like always.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
Make sure the closing times are updated. Online it’s closed at 10pm, I walk in it’s 9:20 and they say it’s
Service: 1
It's my favorite coffee place! Always excellent service and fresh food and coffee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Iced Latte, Sweet Black Pepper Breakfast Sandwich, Donuts
It was ok.
Atmosphere: 2
Food: 4
Service: 4
The people who assisted me were very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
I love the coffee and attention they provide in the place, especially the boy Carlos, he is very handsome and attentive.
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