The coffee arrived steaming, with a bold aroma that lifted the mood instantly. The flavor carried a gentle balance of bitterness and sweetness, making each sip smooth. The staff greeted with genuine friendliness and served quickly. The finish left a pleasant note that lingered. Overall, a cup that felt comforting and worth repeating
daniel rivera
Order an avocado toast with bacon with two drinks. Drive home ready to eat take a bite, all I taste is ash and charcoal. Sad very sad
Atmosphere: 2
Food: 1
Service: 1
Ramon Sal
Those people who prepares food doesn’t wear gloves and hair net. I don’t know if I will eat my food and drink my coffee after they hold the lid. GROSS.
Rubin Far
This location has horrible customer service , waited too long when entering to ordering
Atmosphere: 1
Service: 1
Rick Spencer
I was excited to see our newly renovated Dunkin' store. When I stopped in my heart sank. They reduced the size of the store by 50%. It's not very inviting like the old store was. Very dissapointed with the renovation.
Atmosphere: 3
Food: 5
Service: 5
ata urrehman
It’s my home town Dunkin they recently renovate this place look very nice but two things very bad they needs to pay attention after 8pm till 9 pm coffe quality is very poor it’s not worm look like it was sitting there couple of hours old if you go before 8pm coffee is fresh and crisp they needs to fix poor quality coffe number 2 is drive thru have really big pot hole and last week my rim and tire is broke and I spend 600$ to get it fix and today I go there again and pot hole still there no one bother to fix so kindly fix those issues thanks
Atmosphere: 1
Food: 2
Service: 5
myo flores
Mid drink
Atmosphere: 5
Food: 1
Service: 5
Roberto A. Heredia
Just wanted to say that Natalie at the West Chicago location is a great employee, always very attentive with my order and always makes both my hot and iced coffees correctly. Five stars. The way they remodeled this location is very nice, although they made it smaller then what it was. Three stars. Donuts and Muffins are fresh and definitely great. Five stars.
Atmosphere: 3
Food: 5
Service: 5
Eric Stanton
Huge improvement after remodel. Clean and inviting!!:)
Atmosphere: 5
Food: 5
Service: 5
lysergic lizard
Food taste like chemicals. Change your liners, clean the ovens properly, and if you cant...don't work there. Tell your manager to throw the equipment away and buy new sheet. I'm reporting you to the health department.
Love the new dunkin ! Service is great and coffee is amazing
Atmosphere: 5
Food: 5
Service: 5
Elana
I got the 6$ meal deal and had 2 mistakes with my order. First, I got black coffee instead of one with creamer, then they gave me the wrong bread for my sandwich after I directly asked for the croissant bread.
Atmosphere: 3
Food: 2
Service: 2
Jorge Flores
Super Over priced coffee, service is not good., and their hours are not updated… I guess they closed whenever they want. Need more improvement.
Atmosphere: 1
Food: 1
Service: 1
Mr G
Asked for extra large twice. Handed me a large then was put off i wanted the XL then walked off without handing me my change. She did give it to me when i asked though. Oct. 15 @ 1:50pm
Atmosphere: 5
Food: 5
Service: 1
XoLuv
Great and kind customer service! The young gentleman was patient with my long order & made my drink perfectly, thank you.
The coffee arrived steaming, with a bold aroma that lifted the mood instantly. The flavor carried a gentle balance of bitterness and sweetness, making each sip smooth. The staff greeted with genuine friendliness and served quickly. The finish left a pleasant note that lingered. Overall, a cup that felt comforting and worth repeating
Order an avocado toast with bacon with two drinks. Drive home ready to eat take a bite, all I taste is ash and charcoal. Sad very sad
Atmosphere: 2
Food: 1
Service: 1
Those people who prepares food doesn’t wear gloves and hair net. I don’t know if I will eat my food and drink my coffee after they hold the lid. GROSS.
This location has horrible customer service , waited too long when entering to ordering
Atmosphere: 1
Service: 1
I was excited to see our newly renovated Dunkin' store. When I stopped in my heart sank. They reduced the size of the store by 50%. It's not very inviting like the old store was. Very dissapointed with the renovation.
Atmosphere: 3
Food: 5
Service: 5
It’s my home town Dunkin they recently renovate this place look very nice but two things very bad they needs to pay attention after 8pm till 9 pm coffe quality is very poor it’s not worm look like it was sitting there couple of hours old if you go before 8pm coffee is fresh and crisp they needs to fix poor quality coffe number 2 is drive thru have really big pot hole and last week my rim and tire is broke and I spend 600$ to get it fix and today I go there again and pot hole still there no one bother to fix so kindly fix those issues thanks
Atmosphere: 1
Food: 2
Service: 5
Mid drink
Atmosphere: 5
Food: 1
Service: 5
Just wanted to say that Natalie at the West Chicago location is a great employee, always very attentive with my order and always makes both my hot and iced coffees correctly. Five stars. The way they remodeled this location is very nice, although they made it smaller then what it was. Three stars. Donuts and Muffins are fresh and definitely great. Five stars.
Atmosphere: 3
Food: 5
Service: 5
Huge improvement after remodel. Clean and inviting!!:)
Atmosphere: 5
Food: 5
Service: 5
Food taste like chemicals. Change your liners, clean the ovens properly, and if you cant...don't work there. Tell your manager to throw the equipment away and buy new sheet. I'm reporting you to the health department.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love the new dunkin ! Service is great and coffee is amazing
Atmosphere: 5
Food: 5
Service: 5
I got the 6$ meal deal and had 2 mistakes with my order. First, I got black coffee instead of one with creamer, then they gave me the wrong bread for my sandwich after I directly asked for the croissant bread.
Atmosphere: 3
Food: 2
Service: 2
Super Over priced coffee, service is not good., and their hours are not updated… I guess they closed whenever they want. Need more improvement.
Atmosphere: 1
Food: 1
Service: 1
Asked for extra large twice. Handed me a large then was put off i wanted the XL then walked off without handing me my change. She did give it to me when i asked though. Oct. 15 @ 1:50pm
Atmosphere: 5
Food: 5
Service: 1
Great and kind customer service! The young gentleman was patient with my long order & made my drink perfectly, thank you.
Atmosphere: 1
Food: 1
Service: 1
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