Dunkin'
1491 W Roosevelt Rd, West Chicago
(630) 562-3351
Recent Reviews
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Untidy workers!!! The coffee is diluted and tasteless.
Service: 1
Great service. Make sure you get some snacking bacon!! She fills that bag 😆
Atmosphere: 5
Food: 5
Service: 5
told me they were closed at 4:45pm on a Sunday, forced me to leave with open signs on. completely refused me service while multiple employees are inside???
Atmosphere: 1
Food: 1
Service: 1
I love Dunkin ice coffee!
Food: 5
Service: 5
I know all shifts are different but Sunny on the afternoon shift is Awesome. Great service at this Dunkin. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Rude customer service when they got my order wrong
Fast feeds.
Atmosphere: 4
Food: 4
Service: 5
Worst Dunkin around. Cashier never gets my order right even after repeating it back multiple times. Older lady who always has an attitude and never says thank you. She never gives me a napkin or a drink sleeve for my hot coffee- and no I shouldn’t have to ask. I literally only come here if I’m in a rush.
Service: 1
All around terrible! Can’t ever hear my order right even when yelling. Definitely 50/50 if the drink is good. Got attitude when asked for whipped cream on my coffee because she didn’t hear me, this was in person too. I’m not one to write reviews but this Dunkin had me change today.
Atmosphere: 1
Food: 1
Service: 1
Ordered the everything bagel bites they were cold.... ham and swiss croissant cold and soggy.... horrible. Never coming back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I don’t think I’ve ever gotten hot food from here.
Food: 1
Lili is the best!!! I love this Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Had Coffee ?
This is by far one of the worst dunkin' donuts out there. The food is usually overcooked, and the coffee extra watered down. They messed up my order, so I came back to get the missing items. I know mistakes happen, so I was cool about it. But I didn't even get a sorry or my mistake. They looked at me like it was my fault they messed up my order. Super unprofessional and just kind of unhappy, mean and rude. I'll go back to Starbucks, where they at least act like they want my business.
Atmosphere: 1
Food: 1
Service: 1
Received horrible service and nasty burnt coffee. They failed to cook my bacon and then they never said they didn't have seasoning for snackin bacon, followed by waiting over 10 minutes for the woman to figure out what she was doing. This location needs to get it together. I have called corporate as well. Would give zero stars but doesn't allow it.
Atmosphere: 1
Food: 1
Service: 1
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