Subway

187 N Neltnor Blvd, West Chicago
(630) 293-4081

Recent Reviews

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Garrett Settje

The food quality here is pretty poor. The last time I ordered a sub, there was barely any meat on it, and the sandwich looked thrown together with little care. It was extremely disappointing and not worth the money. Unfortunately, this location has been consistently underwhelming.

Atmosphere: 3

Food: 1

Service: 4

Melissa L

Grace and the other woman who work at this Subway are amazing! Best customer service, going above and beyond, hand's down👍👍👍

Atmosphere: 5

Food: 5

Service: 5

Miguel Huerta

3 footlongs for 17.99 coupon was declined. I paid 40$! That's ridiculous for that price I couldve gone to better quality sandwich shop like Potbelly, where the portions are more generous!

Atmosphere: 1

Food: 4

Service: 2

We EE

It’s so good and the quality of the food is good and the service is amazing

Atmosphere: 5

Food: 5

Service: 5

Adam Mosley

Terrible customer service. Stood there for almost 10 min with no acknowledgement of me being there because they were filling a couple online orders. Understandable that those need to be caught up on but both employees didn’t need to be working on those especially when I was the only one in line smh. And this was 2:00p, not even a lunch rush.

Service: 1

John Kaiser

Came in-store to get something to eat, when i go inside there’s no greeting just hard stares at you from employees. The girl who made my sandwich seemed weird and awkward. I could tell she didn’t wanna be there and do her job by the way she was constantly having a bad expression, i could barely hear her when her asking what kind of bread or chicken i wanted. As soon as she charged me for my order she never said at least “have a good day” just a blank stare. As soon as i got home my whole sandwich toppings fell out … Overall poor customer service no acknowledgment at all and not a friendly service.

Atmosphere: 1

Food: 3

Service: 1

T Prince

Don't drink from the fountain machine. I got sick from the nasty smelling ice.....

Bernadette Adler

I had a difficult order and the staff handled it great! They were calm and helpful. We even laughed. I will be back. Thank you

Atmosphere: 5

Food: 5

Service: 5

john sedlacek

In the past, Subway was the last place I would choose to have a sub. Once I tried the Beast sub, It is the one I enjoy the most.

Atmosphere: 5

Food: 5

Service: 5

Charles Roland Webb

Sandwich ready on time

Atmosphere: 4

Food: 4

Service: 4

Samantha

Bring back the spicy

Atmosphere: 5

Food: 5

Service: 5

D R

I eat here nearly 3x a week and this is the best Subway I’ve been to in the state and I used to work at a Subway. The two girls here are friendly and do such a great job. Every time I visit, the location is clean, the bread and cookies are fresh and not stale, and the portions are correct. I don’t understand some of the negative reviews, I’ve never had a single problem here. The other locations always fall short in one of these aspects or more.

Atmosphere: 5

Food: 5

Service: 5

Samantha Nair

Bring back the spicy

Atmosphere: 5

Food: 5

Service: 5

Dave

If I could give zero stars I would. Very rude employees, multiple people just walked out because of it. Go to another Subway.

Atmosphere: 1

Food: 1

Service: 1

Parminder Singh

Great people service is very

Atmosphere: 4

Food: 5

Service: 5

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