Subway
1491 W Roosevelt Rd, West Chicago
(630) 562-4618
Recent Reviews
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Ordered a tuna with double meat. Ask the girl are you sure that's double meat. She said yes that's absolutely double meat it is a pathetic disappointment. Double meat my butt cheek. This place is a rip-off. Don't waste your time don't waste your money. The only good thing is that footlong cookie other than that this place is beyond awful
Atmosphere: 3
Food: 1
Service: 1
Walk in well over 15 minutes before closing and the store associate claims the store is closed and promptly turns off the open light because she doesn’t want to do one last order well before closing time. Happened on December 19th.
Service: 1
Tried ordering, but literal seconds before I ordered they closed the system and said sorry we can’t help you. Didn’t even try to offer an alternative solution. They just said, well then you should have ordered 2 minutes earlier instead of waiting to come and make sure your orders right, even though this location and company is notorious for doing it wrong and then not making it right after the fact.
Atmosphere: 1
Food: 1
Service: 1
I came to this location to place an order for two Tuna Subs because they were one of the only locations that accepted coupons in the app. It shows I can use them, so I drive over. Then when I'm there they tell me I can't redeem my coupon because they closed their system literally 1 minutes before I arrived, and refused to just honor the coupon. Wasted my time driving 20 minutes, and the last time I ordered online and picked it up, they got my order wrong and gave me half portions. Terrible service, and made me feel duped.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tuna
This by far the WORST subway location, don’t waste your time, the didn’t have meatballs and didn’t have soup. The workers are never in front they’re always hiding in the back.
Atmosphere: 1
Food: 1
Service: 1
messed up my order the past 28 times I've been here
Atmosphere: 2
Food: 2
Service: 2
The workers are never around because the one worker is working both the dunking donuts and the subway. Subway needs their own team. But hold on when they are around expect to be treated poorly and overcharged.
Atmosphere: 1
Food: 4
Service: 1
The worst Subway ever!
Service: 1
Came by for a sandwich. The staff said they closed at 6pm. It was 5:45.There was an injured woman in the lobby. They did not help her much after she crawled in the front door after falling - they did not even pick up her purse or food.I Have no kind words for the people that work here.
Atmosphere: 1
Service: 1
Lady did not know how to make sub properly. The veggies and bacon was not spread it throughout the sub it was bunched up and she barely speaks English. Then also tried to argue with me about what I got was not the same as what she was making, which had nothing to do with it. never let them ring up your food first make sure it’s made correctly before paying for it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff are fantastic very friendly very fast service. Please set up a system for customers to give employees tips.
I ordered for a pickup.Barely any meatLittle to no lettuce1 tomato ..95% BreadNo napkins.Called them 3 times. No answer.This place will never be on my list to go ever again. If I could rate a zero, I would. Don't waste your time or money here.Terrible Terrible Service and argued with me regarding my order. I normally go to Subway about 1 time a week and order 2 sandwiches. I think that I have eaten at Subway for the last time.
Perfect place with a lot of atmosphere
Always fresh, always good!
This Subway is like a game. We try not to get emotional damage ever time. Unfortunately, we always get damage.I love this subway because they treat me like a garbage. sandwiches are great tho.
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