Taco Bell / KFC
335 N Neltnor Blvd, West Chicago
(630) 231-6070
Recent Reviews
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The food was soggy, it was all messy, we didnt get the right sauces. The tacos was stuck to the wrapper like it was standing there for a long time. We were missing one taco, it looked more like soft tacos. Then we called the manager was rude to us didnt wanted to give us a new order or refund. He was starting to argue with me putting me the blame of why the food was cold. When I just left it stand for 5min, in other taco bell I have let it stand for more time and its still warm and soft. Bad experience, they should put more effort to costumer service.
Atmosphere: 2
Food: 2
Service: 1
DO NOT GO HERE. We ordered 4 tacos and they only rang up 2 on our total. When we politely asked them to correct it and the guy at the pick up window scolded us for asking them to make a correction and said we should have done that at the speaker because we were holding up other customers. We were in the drive through less than one minute even with the correction. And there was only one car behind us.
We expected mediocre Taco Bell at 10pm on a Friday, but didn’t expect to get scolded because they made a mistake.
Atmosphere: 1
Service: 1
Shawn took my order and he was very nice. It doesn’t take much to be kind, he had a very positive attitude. I love nacho fries so much and they made it fresh and he brought it out to me. He also gave me a good amount of sauces and not just 2, thank u. I am very happy. Love nacho fries.
Atmosphere: 5
Food: 5
Service: 5
I ordered two steak quesadilla's and when I got home, my quesadillas were filled with rice and absolutely no meat at all.That place sucks
Clean store and good service! The food is tasty and fresh
Atmosphere: 4
Food: 4
Service: 4
I had a fantastic experience ordering for my team! I had a list of teammates and their specific orders, and the team at this Taco Bell helped me organize everything and labeled all the bags perfectly.
Everything was correct and ready on time, which made picking up lunch for a large group so easy and stress-free. Thank you for your amazing service — I really appreciate your help! 🌮👏
Atmosphere: 5
Food: 5
Service: 5
I got food , tasted horrible ended up throwing it away. Food like nachos, straight sour. One of those reasons is for dirty oil. I use to work in this company. It’s a disappointment knowing there handing out food like this. It’s disgusting. Please CHANGE your Oil.
Atmosphere: 1
Food: 1
Service: 1
Very bad sandwiches
Atmosphere: 3
Food: 1
Service: 2
Whether it be Taco Bell or KFC, I don't believe they've ever had an order they couldn't screw up!
Atmosphere: 1
Food: 2
Service: 1
This location sucks. We’ve come here multiple times trying to give them a chance and every single time they are a disappointment. We have ordered and they’ve ran out of chicken tenders once. I placed an order an hour in advance and placed a time for pick up for them to tell me when I come at the pick up time that they didn’t have it ready. Also told me they don’t have my sides.. I officially am over this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I will never buy from this taco bell again i ordered through my uber eats app and asked for vegetarian taco but when i open it to eat i saw beef in it like seriously i am am pure vegetarian and thank god that luckily i opened and checked before eating
This is the worst day of my whole lifeee……will never visit this again
First Time Stopping In: Good Times
Atmosphere: 4
Food: 4
Service: 4
Good amount of seating, Shawn took our order and was friendly, helpful, and confirmed our order before taking payment. Great experience, we will be back!!
Atmosphere: 5
Food: 5
Service: 5
Too expensive now!
Atmosphere: 4
Food: 4
Service: 4
This is by far the worst Taco bell in existence. The employees have an attitude and could care less about anything other than their phones. Honestly, I'm surprised this location is still open. Foods always cold and I've been overcharged multiple times.
Atmosphere: 1
Food: 1
Service: 1
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