Jimmy John's

230 N 8th St, West Dundee
(224) 367-6095

Recent Reviews

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Samuel Orozco

An employee named Stephan accused me of stealing lemonade and threatened to call the cops on me and my work partner if we didn't leave the facility as we're apologizing for the
misunderstanding and trying to make things right. I felt threatened and I will never visit Jimmy John's again. All I was doing was filling my water bottle with water, I initially asked him if that would be okay which he said yes. Then he immediately accused me of stealing lemonade. I will most likely never visit a jimmy johns again.

Atmosphere: 1

Service: 1

Betsy Rische

I won't be using this location anymore because the last three visits have all been disappointing. Not being acknowledged by the staff when standing at the register. I ordered in the app, yet there's no sandwich made. This last time one sandwich had exactly 4 pickles?! That's it! And the other had no kickin ranch, just turkey, lettuce and tomato. When I called to ask if I could come back for the ranch, they said it was an up charge and I'd have to pay. Even when I said I had the receipt saying kickin ranch! The employee then said they'd have the manager call when they got in. Still waiting on that call from two days ago! I've learned my lesson with this location. No thanks

Atmosphere: 1

Food: 1

Service: 1

Truth Tell the

Manager and staff are very rude. Definitely won’t be back to this location again.

Atmosphere: 1

Food: 1

Service: 1

Anthony Mojarro

Not a Jimmy johns fan but I tried the toasted Italian. I thought it was really good. I'd Come back for their toasted subs.

Atmosphere: 5

Food: 5

Service: 5

Greg Breski

So much for freaky fast. Placed a mobile order. Pick up at 11:55am. Arrived at 11:56. Waited 18 minutes for 3 sandwiches and 3 drinks. No apologies, no thanks for your patience. Just looked at me like I was an inconvenience

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Asked for a side of provolone and they said “we cant do that” like what? Its on the menu 😂 rude employees too

Atmosphere: 1

Food: 1

Service: 1

Steph S.

I won't be bringing my business here any longer. Total failure and skimping on ingredients. Ordered 3 sandwiches, all specialty and BARELY any meat. What the heck is this? I'd like to ask the owner if he would spend his money on this and find it acceptable. Do you?

Atmosphere: 1

Food: 1

Service: 1

Tom B

Guy even gave me the sandwich and said my order back 17 no tomato.

Atmosphere: 3

Food: 1

Service: 1

Sofija Irina

Sandwhich wasnt fresh and didnt taste good

Food: 1

Zeronic Matrix

Total Failure to follow simple instructions. If you can't get a written down paper order right, you shouldnt be in this line of work.

Atmosphere: 1

Food: 1

Service: 1

S B

The last 2-3 visits have been very disappointing....
Last time they forgot lettuce on my sandwich.
This time there is hardly any tuna for an $9 sandwich.

Service has been extremely slow the last couple of months.

Atmosphere: 1

Food: 2

Service: 1

Al83rt Salazar

Excellent service and food it's incredible I always love Jimmy

Atmosphere: 5

Food: 5

Service: 5

Lesya Kercheval

Absolutely terrible phone etiquette answered the phone, Hello. I had to ask if I was calling Jimmy Johns. Placed my order and silence…not even a simple,Thank you.

Ashley Slaughter

Always mess up my order for delivery. I get charged for putting on extra meat to a sandwich and they don't even put it on. Seriously not coming back to this location.

Atmosphere: 1

Food: 1

Service: 3

sur fpop

I recently Went to this location sometime this Month and it was my first time at a jimmy johns and my sandwich was made by an employee named Sergio. He made it extremely fast and tasted amazing, I will definitely be back to try again and hope every employee is the same as him, all working professionally.

Atmosphere: 5

Food: 5

Service: 5

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