Red Lobster
Spring Hill Mall, 701 Spring Hill Ring Rd, West Dundee
(847) 428-0820
Recent Reviews
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Bethany is the bomb! We went on Easter Sunday, and she was very attentive but not in our face. Made some good suggestions when we were undecided. First time to this location but we will be back!
With all that red lobster is going through its nice that their service and quality haven't dropped. Had some amazing crab legs. And while nothing compares to true fresh Maine lobster, the lobster tail was so close to beating it. And cheddar biscuits always a 10/10
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Ultimate Feast
visited Red Lobster with reasonable expectations, but the experience was very disappointing. I ordered the Chicken Linguine, and the dish arrived with tough chicken and completely dry pasta. I asked the waitress for more sauce and explained the reason. Her response was that they could bring it, but with an extra charge. How can they charge to fix an issue with the dish?
When I pointed out that the pasta was dry, she agreed to bring the sauce without charge. However, a few minutes later, someone named Caleb (I think that was his name) brought the sauce with a rude comment: “Next time, you’ll have to pay for it.” I reiterated that the pasta was dry, and his response was that they “prepare the food according to the recipe.”
I have never received such rude and unprofessional treatment over a simple request for sauce. The mediocre food and lack of professionalism in the service explain why the place was practically empty. I will definitely not return.
Atmosphere: 3
Food: 2
Service: 2
Always get the shrimp your way - pick 3!
Pina Coloda drink was great - see pic. Although not sure they put any alcohol in it. If they did, it's always very little.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Brussels Sprouts
Ordered on the website. Food was ready when promised and was delicious!
Atmosphere: 5
Food: 5
Service: 5
Great service, food was delicious
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ultimate Feast
The hostess and our server were both so friendly and so nice to us today as we were celebrating a birthday. Our food came out very quickly, very hot and so delicious. We have visited quite a few red lobster restaurants throughout the country and this one is on the top five for us. Keep up the good work.!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Brussels Sprouts
Food was terrible. I will drive to the Schaumburg Red Lobster even though it's farther. The food is much better there.
Atmosphere: 2
Food: 1
Service: 2
Waitress was awesome , food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Feast, Crispy Brussels Sprouts, Calamari, Mashed Potatoes, Fish and Chips
Thank you for celebrating Veterans Day by remembering veterans. You made my day special, thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was in there enjoying my favorite bartender Kristine . She knows just how to make my drink to perfection. Sadly she had to go to the kitchen to get an order and the manager, I believe is Brenda never made eye contact or acknowledged my presence because she was too busy folding plastic bags. I told Kristine that I don’t believe I will return to this Red Lobster. Kristine is the best bartender that I have ever had 🎃
Parking: No
Atmosphere: 5
Food: 4
Service: 5
Gotta love the lobster. Next best to fresh caught.
Atmosphere: 5
Food: 5
Service: 5
Was there for lunch 9:24 and the crab legs crab legs are ripoff there's hardly any meat in the legs the table was sticky like it wasn't cleaned the silverware was cloudy you don't get anything for your money other than biscuits one small side they got my money won't return play the lobsters are ripoff
I had the clam chowder (very good)
and crab meat carbonara
Never had carbonara before.
The meal was good. But, I prefer Alfredo.
That's on me. I will return to Red Lobster.
Very good service
Atmosphere: 4
Food: 4
Service: 5
The food was not as good as I remember. I'm not sure if I will go again
Atmosphere: 4
Food: 3
Service: 4
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