Subway

400 S 8th St, West Dundee
(847) 428-8448

Recent Reviews

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Ralph Gallardo

It's Subway.
EAT FRESH

Yorwil Ortega

The service is the worst I've ever seen. The two ladies you attend have no courtesy or kindness of the worst places I've ever gone.

Ricky Cardenas

Everything is great but the only think I don’t like this store does not participate on deals like other subways like the 2 foot Longs for 12.99 or others .

Carlos Ibarra

I used my a promo and my own point for a deal at this location and paid via the app. Once i arrived they cancelled my order and didn’t return my money. Speaks about this location a lot.

Amparo Vega

Good Subway and work environment and the best they speak

Atmosphere: 5

Food: 5

Service: 5

Ankit Vaghani

It supposed to close at 10pm, but it closed before time and when I called no one received the phone.
Either change the closing time or follow the timings displayed.

Service: 1

Magdiel Samot

DONATO
THANKS for being so kind and human. Great customer service 5 🌟

Atmosphere: 5

Food: 5

Service: 5

Scott Thrower

I have been coming to this Subway many times, but they wouldn’t accept a new nationally valid coupon that I just tore out of today’s mail. Taking what should’ve been a $6 something 6 inch combo up to $13 something. Laziness at the cashier! I won’t be back. RIP $5 Footlong.

Atmosphere: 2

Food: 3

Service: 1

Freddie Torres

The employees at this location are awesome !

Atmosphere: 5

Food: 5

Service: 5

Shelley Gajewski

This was absolutely ridiculous. I went in for dinner and asked for itailian herb bread, I didn’t pay attention to what he grabbed and after one had been made i noticed it and asked him to switch the bread. He sat there arguing with me asking me “what you just want me to throw the bread in the trash?” I tried to calm it down and told him it’s just a mistake it happens maybe you didn’t hear me right but it’s just bread. I said maybe we should just go if you’re going to argue and he then told me to just leave. Idk if this guy was just having a bad day but this was UNACCEPTABLE. Have some decency with someone trying to be kind and just recognize a simple error. OVER BREAD. sad. Sad. Sad. Never again.

Atmosphere: 1

Food: 1

Service: 1

Trash Trash

App says orders need to be placed by 9:30 I had mine placed at 9:25 the site, app,sign, and hours on the door all say close at 10. My order said it was recieved and will be done by 9:45 I get there at 9:30 as I'm right around the corner and the doors are locked. The employee inside motioned for me to go so I put my phone up to the door with the order receipt. He came to the door confirmed it was the right address but said no he's closing early anyway and didn't have my order. It was just 2 sandwiches which shouldn't be hard to make I've worked in kitchen for years. Looking at my order on the app when I left he marked it as picked up which is not the case now I am out almost 40$ and have to cook late at night after getting off work. The employee was the larger Latino man is who I had the interaction with he was very rude and often closes the store up to an hour early avoid this location.

Atmosphere: 1

Food: 1

Service: 1

Lupe Garcia

Good service end nice

Atmosphere: 5

Food: 5

Service: 5

Diane

Stopped in to pick up sandwiches for everyone helping pack up a house. All sandwiches made as ordered and staff was friendly and helpful with all my questions.

Atmosphere: 5

Food: 5

Service: 5

Joe Gravel

I’ve been going to Subway for years. I always order the Italian BMT or just the ultimate BMT. My wife does not like him so I substitute the ham for turkey. This place wanted to charge me two dollars more to do that then coming here for years. They’ve never done this before. Terrible service.

Atmosphere: 1

Food: 1

Service: 1

Mariaelena Mondragon

Definitely the best subway I have ever eaten, the man is super nice and he makes the best sandwiches , he takes pride of his job definitely, I won’t visit any other subways , this is my place !!!!

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