Order was wrong and I wasn’t given a receipt. Will not be returning
Todd Rohde
I travel a lot and frequent many different Dunkin Donuts locations. This drive-thru is by far the worst I have ever experienced. It is not only one time either, I gave them multiple opportunities, but they repeatedly failed, so this is endemic to this location. Poor service, wrong orders, (discovered after leaving so you have to return), arrogant employees at the window, etc.. After professionally reaching out to corporate several times, someone, (possibly franchise owner), called me an left a VM. I called back immediately but never heard back. DO NOT FREQUENT THIS LOCATION!!!! If somehow you haven't experienced this, wait, you will. There are many other Dunkin locations in this area that are tremendous, please give them your $$$, not this location.
Atmosphere: 1
Food: 3
Service: 1
Felicia Elias
Lovely gentleman provided Customer Service par excellance!
Atmosphere: 5
Food: 5
Service: 5
Steve
Lack of costumer service at drive thru.
Update: got home and found the driest donuts I’ve ever had
Jerry Mac
It’s like pay me and go attitude. Don’t expect thanks at drive thru.
Food: 2
Service: 1
Daniel Zambrano
I was reluctant to try due to the reviews but I am glad I did! Everything I ordered was very fresh tasting which is somewhat rare these days with other dunkins. I will definitely be coming here in the future. Be aware that the pet hospital that shares the parking lot with this place sill send their people out to kick you out of the lot if you even think about parking on their half of the lot. Incredibly rude and I left them a note for it as well. Thanks to dunkin this trip was an overall pleasant one and productive as I know what animal hospital I will not be frequenting ever. ?
Atmosphere: 5
Food: 5
Service: 4
Riya Patel
awful service. Asked for a caramel latte and didn't even put caramel in my drink and put way too much milk.
Atmosphere: 1
Food: 1
Service: 1
Ami Gandhi
On 3/22 Friday we went to Dunkin’ Donuts to grab donuts for my son’s birthday. Kids went inside to grab the donuts and they asked for separate bags for their donuts, which they received but one bag had two donuts that was placed in the wrong bag. So inside the place they were switching out the donuts and one fell on the ground and they went to tell them since this one fell on the ground can we get another donut. Their response was you touched it so you have to buy another one.I can understand if they went outside and came back in and said the donut fell on the ground and they wouldn’t provide a new one. The problem was this whole scenario happened in front of their eyes and I watched it from the car. The fact their response was you touched it you have to buy another one. Instead sorry that donut fell on the ground and we will give you another one to replace it. Mind you the donuts aren’t cheap unlike everything else.. but paying another $1.72 for a donut where they could’ve easily replaced the one that fell on the ground as they misplaced the donuts in the bag with the order in first place.This is not the first time I’ve had bad experience here.. anytime we get a donut it’s not even wrapped properly so half the frosting is already stuck in the bag. It is a shame that my son started his birthday on Friday with that kind of attitude from Dunkin’ Donuts whereas he went and got his free Starbucks, tropical smoothie and nothing Bundt cake for free for his birthday with a smile on their faces throughout day..service at this Dunkin’ Donuts is poor when it comes to empathy.
Atmosphere: 1
Food: 2
Service: 1
Dhinesh B
America run on
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Ian Moone
We get coffee every day, and at least 2 or 3 times a week the cups are damaged and SPILL IN OUR CARS AND ON US. PLEASE.....start looking at what you hand out!!! THE SPILLS SUCK.....AND HOT COFFEE BURNS......STOP SMASHING THE CUP RIMS AND CAUSING
I've read the other reviews and it makes me sad. This is my favorite location and I am there often (it's an addiction) and the crew is the nicest of all the locations. They are also pretty fast. Mobile order or not. The place is really clean too. Have I had an order issue there? Yeah, once or twice but they always fix it and are never rude about it. (Be nice, nothing is worth being a jerk over)Anyway, I am giving 5 stars. This is my favorite location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Wake
Order was wrong and I wasn’t given a receipt. Will not be returning
I travel a lot and frequent many different Dunkin Donuts locations. This drive-thru is by far the worst I have ever experienced. It is not only one time either, I gave them multiple opportunities, but they repeatedly failed, so this is endemic to this location. Poor service, wrong orders, (discovered after leaving so you have to return), arrogant employees at the window, etc.. After professionally reaching out to corporate several times, someone, (possibly franchise owner), called me an left a VM. I called back immediately but never heard back. DO NOT FREQUENT THIS LOCATION!!!!
If somehow you haven't experienced this, wait, you will. There are many other Dunkin locations in this area that are tremendous, please give them your $$$, not this location.
Atmosphere: 1
Food: 3
Service: 1
Lovely gentleman provided Customer Service par excellance!
Atmosphere: 5
Food: 5
Service: 5
Lack of costumer service at drive thru.
Update: got home and found the driest donuts I’ve ever had
It’s like pay me and go attitude. Don’t expect thanks at drive thru.
Food: 2
Service: 1
I was reluctant to try due to the reviews but I am glad I did! Everything I ordered was very fresh tasting which is somewhat rare these days with other dunkins. I will definitely be coming here in the future. Be aware that the pet hospital that shares the parking lot with this place sill send their people out to kick you out of the lot if you even think about parking on their half of the lot. Incredibly rude and I left them a note for it as well. Thanks to dunkin this trip was an overall pleasant one and productive as I know what animal hospital I will not be frequenting ever. ?
Atmosphere: 5
Food: 5
Service: 4
awful service. Asked for a caramel latte and didn't even put caramel in my drink and put way too much milk.
Atmosphere: 1
Food: 1
Service: 1
On 3/22 Friday we went to Dunkin’ Donuts to grab donuts for my son’s birthday. Kids went inside to grab the donuts and they asked for separate bags for their donuts, which they received but one bag had two donuts that was placed in the wrong bag. So inside the place they were switching out the donuts and one fell on the ground and they went to tell them since this one fell on the ground can we get another donut. Their response was you touched it so you have to buy another one.I can understand if they went outside and came back in and said the donut fell on the ground and they wouldn’t provide a new one. The problem was this whole scenario happened in front of their eyes and I watched it from the car. The fact their response was you touched it you have to buy another one. Instead sorry that donut fell on the ground and we will give you another one to replace it. Mind you the donuts aren’t cheap unlike everything else.. but paying another $1.72 for a donut where they could’ve easily replaced the one that fell on the ground as they misplaced the donuts in the bag with the order in first place.This is not the first time I’ve had bad experience here.. anytime we get a donut it’s not even wrapped properly so half the frosting is already stuck in the bag. It is a shame that my son started his birthday on Friday with that kind of attitude from Dunkin’ Donuts whereas he went and got his free Starbucks, tropical smoothie and nothing Bundt cake for free for his birthday with a smile on their faces throughout day..service at this Dunkin’ Donuts is poor when it comes to empathy.
Atmosphere: 1
Food: 2
Service: 1
America run on
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
We get coffee every day, and at least 2 or 3 times a week the cups are damaged and SPILL IN OUR CARS AND ON US. PLEASE.....start looking at what you hand out!!! THE SPILLS SUCK.....AND HOT COFFEE BURNS......STOP SMASHING THE CUP RIMS AND CAUSING
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Extremely ignorant and rude.
Atmosphere: 1
Service: 1
1 of my favorite stops.
Atmosphere: 4
Food: 4
Service: 5
siren tornado
D&D rules the morning drive
Food: 5
Service: 5
I've read the other reviews and it makes me sad. This is my favorite location and I am there often (it's an addiction) and the crew is the nicest of all the locations. They are also pretty fast. Mobile order or not. The place is really clean too. Have I had an order issue there? Yeah, once or twice but they always fix it and are never rude about it. (Be nice, nothing is worth being a jerk over)Anyway, I am giving 5 stars. This is my favorite location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Wake
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