Horrible customer service. I had to repeat everything multiple times. Low Donuts quality. High prices for bad products
Atmosphere: 1
Food: 1
Service: 1
CINEMA CRITIC
Offered free ice water for our service dog---so grateful. Thank you!!!
Atmosphere: 4
Food: 4
Service: 5
Bridgette Hunter
Bad attitude and customer service from the manager. Refused to make a drink over that was disgusting. She told me that it was my problem that it didn’t taste good.
Atmosphere: 1
Food: 1
Service: 1
Gavin Hundt
They wouldn’t give us our correct order when we kept asking.
Atmosphere: 1
Food: 2
Service: 1
xoxo
I went back to this Dunkin after a previous bad service trying to give it a second chance! Once again they failed!! Horrible customer service! Worst Dunkin I’ve ever been to! Employee didn’t acknowledge us!! Clearly he was busy on his phone!! I rate this place a ZERO!!!
Atmosphere: 1
Food: 1
Service: 1
Mousa Adwan
Very slow
Atmosphere: 1
Food: 1
Service: 1
Austin C
They always got the donuts in stock
Atmosphere: 5
Food: 5
Service: 5
M
Haven't had a good experience at Dunkin in years. This place adds to that streak.
brandon becker
I have been coming to this location and the old one for years. The service has never been great. My recent visits have been worse however. They cannot get big orders correct so don’t bother coming here with your family.
Atmosphere: 1
Food: 1
Service: 1
Gigi
Went to dunkin after a long day got three drinks and a donut. The worker proceeded to get both my drinks wrong. And when I made it known she got mad at me and charged me for a more expensive drink. I had asked to change the drink due to the myself being allergic to green tea. I was charged for a strawberry refresher with green tea instead of lemonade even though I had made it known that I wanted it with lemonade. Due to the fact once again I am allergic to green tea. I had asked her to switch the drink, to which she responded with no you ordered green tea and she proceeded to yell at me and the other people in my car. I then asked if she could change the drink due to the fact she got it wrong to which she responded with no you ordered green tea. Which I know I didn’t she didn’t mess up not one drink BUT TWO! I asked if she could please switch it to which she said I had to pay for a new one. I payed for a new one gave her my card and she gave it back. To which she in fact charged my card and did not give me the new drink, I was instead told to get out of the drive thru I am honestly so disappointed in the service and hope it doesn’t happen again
Horrible customer service. I had to repeat everything multiple times. Low Donuts quality. High prices for bad products
Atmosphere: 1
Food: 1
Service: 1
Offered free ice water for our service dog---so grateful. Thank you!!!
Atmosphere: 4
Food: 4
Service: 5
Bad attitude and customer service from the manager. Refused to make a drink over that was disgusting. She told me that it was my problem that it didn’t taste good.
Atmosphere: 1
Food: 1
Service: 1
They wouldn’t give us our correct order when we kept asking.
Atmosphere: 1
Food: 2
Service: 1
I went back to this Dunkin after a previous bad service trying to give it a second chance! Once again they failed!! Horrible customer service! Worst Dunkin I’ve ever been to! Employee didn’t acknowledge us!! Clearly he was busy on his phone!! I rate this place a ZERO!!!
Atmosphere: 1
Food: 1
Service: 1
Very slow
Atmosphere: 1
Food: 1
Service: 1
They always got the donuts in stock
Atmosphere: 5
Food: 5
Service: 5
Haven't had a good experience at Dunkin in years. This place adds to that streak.
I have been coming to this location and the old one for years. The service has never been great. My recent visits have been worse however. They cannot get big orders correct so don’t bother coming here with your family.
Atmosphere: 1
Food: 1
Service: 1
Went to dunkin after a long day got three drinks and a donut. The worker proceeded to get both my drinks wrong. And when I made it known she got mad at me and charged me for a more expensive drink. I had asked to change the drink due to the myself being allergic to green tea. I was charged for a strawberry refresher with green tea instead of lemonade even though I had made it known that I wanted it with lemonade. Due to the fact once again I am allergic to green tea. I had asked her to switch the drink, to which she responded with no you ordered green tea and she proceeded to yell at me and the other people in my car. I then asked if she could change the drink due to the fact she got it wrong to which she responded with no you ordered green tea. Which I know I didn’t she didn’t mess up not one drink BUT TWO! I asked if she could please switch it to which she said I had to pay for a new one. I payed for a new one gave her my card and she gave it back. To which she in fact charged my card and did not give me the new drink, I was instead told to get out of the drive thru I am honestly so disappointed in the service and hope it doesn’t happen again
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Coffee and croissant breakfast and senior discount which is cool.
Atmosphere: 5
Food: 5
Service: 5
Even after the snow is done falling, the sidewalks remained unshoveled. No salt or anything either, concerning for the Midwest weather
Atmosphere: 2
Food: 2
Service: 3
A perfectly adequate Dunkin'
Atmosphere: 4
Food: 3
Service: 4
Consistently fast, consistent quality, and reasonably priced.
Service: 5
Didn't like the food. Rather have them make the donuts like they use too. Won't go there again
Atmosphere: 1
Food: 1
Service: 1
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