Dunkin'

215 E Dundee Rd, Wheeling
(224) 676-0230

Recent Reviews

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D M

The most consistent Dunkin that I’ve been to. My order is simple, but it’s right each time. Not the same for most other locations I’ve visited.

Atmosphere: 5

Food: 5

Service: 5

Wendy C

The people that work there are very kind.
And the food is so delicious and when they make the Coffee is very good on every kind you want you're Coffee.

Atmosphere: 5

Food: 5

Service: 5

Jimmy Karfis

Why can’t every Dunkin’ Donuts be like this one? Outstanding service, hardly ever have to wait, and the staff that runs it really treats you the right way! The staff is sweet and kind and efficient! The man that runs it (Lupe) is an outstanding manager who cares about his job and takes care of me always! Thank you!!!!!

Atmosphere: 5

Food: 5

Service: 5

Daria Zajac

I will no longer return here. The staff is never nice and act like you are inconveniencing them. The food is just okay, but after reading the other comments, I would think twice about getting anything from here.

Atmosphere: 1

Food: 3

Service: 1

Ned Rani

They don’t understand English,,worst of the worst, avoid

Atmosphere: 1

Food: 1

Service: 1

RAG

Horrible drive thru service asks to repeat order 3x for a simple order coffees 2 donut order and still was wrong. Employees with dirty uniforms and fingernails thru everything away absolutely disgusting hygiene worried I would get sick. Needs a visit from the Village health department.

Atmosphere: 1

Food: 1

Service: 1

Jackie Pratt

Y’all gave me two boxes of coffee even though I asked for one, yall gave me a hot coffee even though I asked for ice, and yall DIDNT give me my 2 wraps even though I asked for them

Helena Kowalska

Terrible service ...young man was acting like 90s man old, very lazy, very poor service and very unfriendly

Atmosphere: 1

Food: 2

Service: 1

Latisha Scott

The service sucks the coffee is weak donut was not fresh the deals are not the same as the other franchises I paid 15 for a sandwich Coffey and hash browns

Atmosphere: 1

Food: 1

Service: 1

Lisa Hazel

Got 2 of the new $5 wrap meal deals. They parked my husband and I. They brought our coffee and food out and forgot the cream/ oatmeal in our coffees. I had to go back in twice and have them each re made. Now a few hours later I am home sick. I have food poisoning and this was the only thing I ate today. Not a good location.

Atmosphere: 1

Food: 1

Service: 1

Ala Liashko

They used old bitter coffee for my cappuccino. Maybe they think customers can’t taste difference between old coffee and fresh made? We do. It’s not the first location that do it. I completely disappointed in Dunkin.

Atmosphere: 5

Food: 2

Service: 5

Nursel Kadyralieva

The service is terrible. The cashier is a young man who doesn't know the price.

Atmosphere: 1

Food: 5

Service: 1

Kateryna Kuzmina

Great service. Good quality coffee

Atmosphere: 5

Food: 5

Service: 5

Bill

A sign on the window shows this location is open until 10, but after ordering coffee at 8:50, I was told I had to leave because they were cleaning. The person was extremely rude and told me, along with two other people that we had to leave. We showed the employee that the sign showed the lobby is open until 10, which is also consistent with what's on the website. This is ridiculous and there's no reason the employee had to be so rude.

Atmosphere: 1

Food: 1

Service: 1

Julia Chudziak

This is my usual Dunkin, they always make my lattes & coffee so good & my food how I like so this really took me back when I got a sausage & egg croissant & found a hair in my sandwich. It’s not my hair because I have dirty blonde plus it was literally inside the sandwich.

Food: 1

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