Horrible drive thru service asks to repeat order 3x for a simple order coffees 2 donut order and still was wrong. Employees with dirty uniforms and fingernails thru everything away absolutely disgusting hygiene worried I would get sick. Needs a visit from the Village health department.
Atmosphere: 1
Food: 1
Service: 1
Jackie Pratt
Y’all gave me two boxes of coffee even though I asked for one, yall gave me a hot coffee even though I asked for ice, and yall DIDNT give me my 2 wraps even though I asked for them
Helena Kowalska
Terrible service ...young man was acting like 90s man old, very lazy, very poor service and very unfriendly
Atmosphere: 1
Food: 2
Service: 1
Latisha Scott
The service sucks the coffee is weak donut was not fresh the deals are not the same as the other franchises I paid 15 for a sandwich Coffey and hash browns
Atmosphere: 1
Food: 1
Service: 1
Lisa Hazel
Got 2 of the new $5 wrap meal deals. They parked my husband and I. They brought our coffee and food out and forgot the cream/ oatmeal in our coffees. I had to go back in twice and have them each re made. Now a few hours later I am home sick. I have food poisoning and this was the only thing I ate today. Not a good location.
Atmosphere: 1
Food: 1
Service: 1
Ala Liashko
They used old bitter coffee for my cappuccino. Maybe they think customers can’t taste difference between old coffee and fresh made? We do. It’s not the first location that do it. I completely disappointed in Dunkin.
Atmosphere: 5
Food: 2
Service: 5
Nursel Kadyralieva
The service is terrible. The cashier is a young man who doesn't know the price.
Atmosphere: 1
Food: 5
Service: 1
Kateryna Kuzmina
Great service. Good quality coffee
Atmosphere: 5
Food: 5
Service: 5
Bill
A sign on the window shows this location is open until 10, but after ordering coffee at 8:50, I was told I had to leave because they were cleaning. The person was extremely rude and told me, along with two other people that we had to leave. We showed the employee that the sign showed the lobby is open until 10, which is also consistent with what's on the website. This is ridiculous and there's no reason the employee had to be so rude.
Atmosphere: 1
Food: 1
Service: 1
Julia Chudziak
This is my usual Dunkin, they always make my lattes & coffee so good & my food how I like so this really took me back when I got a sausage & egg croissant & found a hair in my sandwich. It’s not my hair because I have dirty blonde plus it was literally inside the sandwich.
Lady taking orders at drive thru was clearly not made for working in a service industry. She has little patience for anything as little as correcting an order she misheard. Very unpleasant in all ways and said the words “can you not read?” Regarding a sign on the drive thru board. Will not be returning to this location
Atmosphere: 1
Food: 2
Service: 1
Paige Piasse
Lady taking orders at drive thru was clearly not made for working in a service industry. She has little patience for anything as little as correcting an order she misheard. Very unpleasant in all ways and said the words “can you not read?” Regarding a sign on the drive thru board. Will not be returning to this location
Atmosphere: 1
Food: 2
Service: 1
Crystal Cardenas
Great customer service. Everyone is super sweet and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Nameless
While we normally enjoy this place, to the point we don't mind a few mishaps here and there (things like grumpy employees and burnt bagels), but giving us half eaten munchkins are rather not overlookable. Pretty sure that's a health hazard. We're not 100% sure it was half eaten, but it looked like someone bit into one of them, and the employee we told it to looked a little panicked and hurried to discard it.
It was an order done at 9:05 AM. We don't remember the name of the employee, unfortunately terrible with names, but we do know she was there for a while.
It's not a terrible location. We've mostly had good experience, but today was.. not one of those days. (Everything else besides the munchkins were fine, though.)
Atmosphere: 3
Food: 4
Service: 2
Salih Cüneyt Aydemir
So easy to take out especially if you öder online. You can use drive-tru
Horrible drive thru service asks to repeat order 3x for a simple order coffees 2 donut order and still was wrong. Employees with dirty uniforms and fingernails thru everything away absolutely disgusting hygiene worried I would get sick. Needs a visit from the Village health department.
Atmosphere: 1
Food: 1
Service: 1
Y’all gave me two boxes of coffee even though I asked for one, yall gave me a hot coffee even though I asked for ice, and yall DIDNT give me my 2 wraps even though I asked for them
Terrible service ...young man was acting like 90s man old, very lazy, very poor service and very unfriendly
Atmosphere: 1
Food: 2
Service: 1
The service sucks the coffee is weak donut was not fresh the deals are not the same as the other franchises I paid 15 for a sandwich Coffey and hash browns
Atmosphere: 1
Food: 1
Service: 1
Got 2 of the new $5 wrap meal deals. They parked my husband and I. They brought our coffee and food out and forgot the cream/ oatmeal in our coffees. I had to go back in twice and have them each re made. Now a few hours later I am home sick. I have food poisoning and this was the only thing I ate today. Not a good location.
Atmosphere: 1
Food: 1
Service: 1
They used old bitter coffee for my cappuccino. Maybe they think customers can’t taste difference between old coffee and fresh made? We do. It’s not the first location that do it. I completely disappointed in Dunkin.
Atmosphere: 5
Food: 2
Service: 5
The service is terrible. The cashier is a young man who doesn't know the price.
Atmosphere: 1
Food: 5
Service: 1
Great service. Good quality coffee
Atmosphere: 5
Food: 5
Service: 5
A sign on the window shows this location is open until 10, but after ordering coffee at 8:50, I was told I had to leave because they were cleaning. The person was extremely rude and told me, along with two other people that we had to leave. We showed the employee that the sign showed the lobby is open until 10, which is also consistent with what's on the website. This is ridiculous and there's no reason the employee had to be so rude.
Atmosphere: 1
Food: 1
Service: 1
This is my usual Dunkin, they always make my lattes & coffee so good & my food how I like so this really took me back when I got a sausage & egg croissant & found a hair in my sandwich. It’s not my hair because I have dirty blonde plus it was literally inside the sandwich.
Food: 1
Restaurantji Recommends
Lady taking orders at drive thru was clearly not made for working in a service industry. She has little patience for anything as little as correcting an order she misheard. Very unpleasant in all ways and said the words “can you not read?” Regarding a sign on the drive thru board. Will not be returning to this location
Atmosphere: 1
Food: 2
Service: 1
Lady taking orders at drive thru was clearly not made for working in a service industry. She has little patience for anything as little as correcting an order she misheard. Very unpleasant in all ways and said the words “can you not read?” Regarding a sign on the drive thru board. Will not be returning to this location
Atmosphere: 1
Food: 2
Service: 1
Great customer service. Everyone is super sweet and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
While we normally enjoy this place, to the point we don't mind a few mishaps here and there (things like grumpy employees and burnt bagels), but giving us half eaten munchkins are rather not overlookable. Pretty sure that's a health hazard. We're not 100% sure it was half eaten, but it looked like someone bit into one of them, and the employee we told it to looked a little panicked and hurried to discard it.
It was an order done at 9:05 AM. We don't remember the name of the employee, unfortunately terrible with names, but we do know she was there for a while.
It's not a terrible location. We've mostly had good experience, but today was.. not one of those days. (Everything else besides the munchkins were fine, though.)
Atmosphere: 3
Food: 4
Service: 2
So easy to take out especially if you öder online. You can use drive-tru
Recommended dishes: Donuts
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