I can’t say I’ve had terrible experiences at this location or that I never liked the food but there have been multiple miscommunications that make me feel like i’m wasting my time and theirs. You can talk to the employees in english and Spanish and they still don’t get the orders right. Even online orders are done wrong.
Food: 3
Service: 1
Jonathan G.
Horrible customer service. The employees are rude & don't care about their job & it shows. If you can't do your job right just let someone else do it. This place needs some new faces.
Atmosphere: 1
Food: 2
Service: 1
Mike LaCroix
Everything was great still wish you guys had chive cream
Atmosphere: 5
Food: 5
Service: 5
Tiffany Miller
Be warned if you choose this location and Dunkin in general. The app allows you to order things that are out of stock, and then the employees cannot refund you for that in store. They’ll tell you to call or email customer service, and they’ll just ghost you also when you try contacting them. The franchise owner never provided their name or real contact info. My next step is contacting the BBB as they shouldn’t be allowed to do this to people.
Atmosphere: 1
Service: 1
Ethan Miller (Zerans13)
Placed a mobile order and was told they don't have it and I ordered from the wrong location. Address was correct and when I clicked on the direction it told me it was this store. When I showed the cashier, She got snappy with me and told me th3 address was wrong when it was litteraly written on the building. App won't let me get a refund so I'm out 20 bucks. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Ihab Said
Sorry, this is bad happened!I didn't want to rush the staff during organizing the fridge, even if they saw me waiting, so look at how she gave it to me with my order!! Yes believe it or not.. this is before I touch them
Adi Berger
It’s a regular Dunkin except there is no one in the front cashierI waited 5 minutes and called 10 times but no one showed upAnd then I wanted to order something else and it repeated . No one to accepting orders..
Dina S.
This Dunkin is horrible. Customer service is bad. Orders are always always wrong. Managers don't care because it's a constant thing with this location.
Jordan House Vlogs
Don’t know what they are doing and can’t scan coupons.
Shanti Taylor
Nice location. Nice employees.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Apple Fritter, Bagels, Dunkin
Exceptional Service and Warmth from Mayuri at Dunkin Donuts!I recently visited Dunkin Donuts and had the absolute pleasure of being served by Mayuri. Let me start by saying that Mayuri's service was outstanding, and her warm and friendly demeanor truly enhanced my experience at the restaurant.From the moment I stepped into Dunkin Donuts, Mayuri greeted me with a genuine smile and made me feel incredibly welcome. Her positive energy and enthusiasm were contagious, instantly putting me in a great mood. She patiently listened to my order and took the time to ensure everything was prepared exactly to my liking.
Atmosphere: 5
Food: 5
Service: 5
Alan Arlan
Great items and friendly service!
Food: 5
Service: 5
Recommended dishes: Donuts
N W.
Too expensive. Bring down the prices. It covid hardship time. Or offer cheaper menu thank you
Don C
Picked up food. It was ready! It was in a nice, easy to carry bag with a handle!
Vinay Sisomvang
Something is always wrong with this place. I usually do driive thru around 445am sometimes we have to wait for a while just for someone to answer the intercom. Ive seen people drive off because they were tired of waiting and now ive finally drove off and will never go back. I will use the 1 a couple miles down. Never had an issue there.
I can’t say I’ve had terrible experiences at this location or that I never liked the food but there have been multiple miscommunications that make me feel like i’m wasting my time and theirs. You can talk to the employees in english and Spanish and they still don’t get the orders right. Even online orders are done wrong.
Food: 3
Service: 1
Horrible customer service. The employees are rude & don't care about their job & it shows. If you can't do your job right just let someone else do it. This place needs some new faces.
Atmosphere: 1
Food: 2
Service: 1
Everything was great still wish you guys had chive cream
Atmosphere: 5
Food: 5
Service: 5
Be warned if you choose this location and Dunkin in general. The app allows you to order things that are out of stock, and then the employees cannot refund you for that in store. They’ll tell you to call or email customer service, and they’ll just ghost you also when you try contacting them. The franchise owner never provided their name or real contact info. My next step is contacting the BBB as they shouldn’t be allowed to do this to people.
Atmosphere: 1
Service: 1
Placed a mobile order and was told they don't have it and I ordered from the wrong location. Address was correct and when I clicked on the direction it told me it was this store. When I showed the cashier, She got snappy with me and told me th3 address was wrong when it was litteraly written on the building. App won't let me get a refund so I'm out 20 bucks. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Sorry, this is bad happened!I didn't want to rush the staff during organizing the fridge, even if they saw me waiting, so look at how she gave it to me with my order!! Yes believe it or not.. this is before I touch them
It’s a regular Dunkin except there is no one in the front cashierI waited 5 minutes and called 10 times but no one showed upAnd then I wanted to order something else and it repeated . No one to accepting orders..
This Dunkin is horrible. Customer service is bad. Orders are always always wrong. Managers don't care because it's a constant thing with this location.
Don’t know what they are doing and can’t scan coupons.
Nice location. Nice employees.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Apple Fritter, Bagels, Dunkin
Restaurantji Recommends
Exceptional Service and Warmth from Mayuri at Dunkin Donuts!I recently visited Dunkin Donuts and had the absolute pleasure of being served by Mayuri. Let me start by saying that Mayuri's service was outstanding, and her warm and friendly demeanor truly enhanced my experience at the restaurant.From the moment I stepped into Dunkin Donuts, Mayuri greeted me with a genuine smile and made me feel incredibly welcome. Her positive energy and enthusiasm were contagious, instantly putting me in a great mood. She patiently listened to my order and took the time to ensure everything was prepared exactly to my liking.
Atmosphere: 5
Food: 5
Service: 5
Great items and friendly service!
Food: 5
Service: 5
Recommended dishes: Donuts
Too expensive. Bring down the prices. It covid hardship time. Or offer cheaper menu thank you
Picked up food. It was ready! It was in a nice, easy to carry bag with a handle!
Something is always wrong with this place. I usually do driive thru around 445am sometimes we have to wait for a while just for someone to answer the intercom. Ive seen people drive off because they were tired of waiting and now ive finally drove off and will never go back. I will use the 1 a couple miles down. Never had an issue there.
Atmosphere: 1
Food: 3
Service: 1