Firehouse Subs Willowbrook

Employees are friendly and were prompt with my on line order

My favorite sub is the Firehouse Hero. So good every time!

We have gone to this location twice. For time we ordered the side Mac and cheese with our subs. The person who took the order did not even look to ensure the Mac and cheese was ready until he had called us to get the food causing a delay in part of the order. The second time we ordered 4 subs total. Two were supposed to be cut into quarters per special request due to my spouse having just been out of surgery and limited on how much at one time they could eat. The team member who took the order had everything correct. The same person from the previous trip who did not check on Mac n cheese mixed up the order of which sandwich was supposed to be cut in quarters. They added meat that was asked to be held off. One guy can ruin a reputation.

Had the hook and ladder sub combo and as always it was delicious.

First I had hair in my food, I bring it back and get this, a Club on a sub has mayo and mustard not ranch, I don’t know what kind of sandwich I got. Was of $15

Sandwich was made to order. Tasted great, nice people working

Always Good

My food was prepared by people who care

The subs are so good!!

First time customer, ordered via DoorDash. I was absolutely blown away! I got 2 Meatball subs and Mac & Cheese. I even reheated the 2nd sub for dinner the next day and it was still so incredibly fresh and delicious. Any & all expectations were far surpassed. Thanks Firehouse!! 🔥💪🏻

Overall place was dirty The light fixtures had about an inch of dust on them. There was old broken down equipment sitting off to the side. If it doesn't work I'd say throw it out. No reason to broadcast it. Very skimpy on the sandwich. No wonder these are starting to close one by one, nobody had hair nets on, granted they were wearing rubber gloves but they still touched everything else. So what's the point of wearing rubber gloves should be changed out every time you touch food. Nobody wipe down any tables.

Atmosphere: 1

Food: 3

Service: 2

Very good ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Cajun Chicken, Pepperoni Meatball

The best never fail! The place is comfortable, the food is fresh and best of all, the employees are very friendly!

If you want to get more out of this place, download the app and earn your rewards, believe me, you won't regret it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch Sandwich

Refuses to honor promotional email. Save your time and eat elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Refuses to honor promotional email. Save your time and eat elsewhere.