Jimmy John's
7444 Kingery Hwy, Willowbrook
(630) 920-1210
Recent Reviews
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I did not place an order but encountered an interaction that left me appalled! Someone at my place of work made a delivery order and the driver waited at the front desk because “she didn’t tip can you see if she’s going to” Once we checked in the back, she said she left a tip online, When we came back and told the driver, she told us “wow no she didn’t tip and now she wasted my time.” I understand drivers make money off their tips but to expect a tip and make a scene at a place of work is not acceptable.
Atmosphere: 1
Food: 3
Service: 1
In this cafe Where are you looking boss all the employees are so rude, there is a thin girl, generally rude, he has gray headphones. In his ear. She does not hear at all what you say she does not care, and there is one narrow-eyed guy who also works there, generally impolite and rude. Where are you looking I do not advise anyone to come here here management. Where are you looking for such employees who are rude they I am surprised.
Terrible service. Been waiting over an hour for 1 sandwich and still haven’t gotten it.
I had the pleasure of stopping by this location today. I was immediately greeted upon entering by a very friendly voice, welcoming me in! The gentleman that took my order was extremely professional, and just overall did a great job. The food was outstanding, the service was impeccable, and I could tell that everyone that was working there enjoyed their jobs, they were in sync, 100%, an absolute well oiled machine, which comes from management and trickles down to the employees. Thank you to all of you at this location, I definitely will be back next time. I’m in the area.👍💯💯
Atmosphere: 5
Food: 5
Service: 5
Yeah I come here everyday to get lunch during my break from work. They're always so fast, I use the app (by the way, could not recommend the app more) and I order as I am leaving my work building, the drive to the place is no more than 2 or 3 minutes away but if they aren't yet done with my order, they're bagging it up just in time to hand it to me. Employees are always so polite, even sometimes when there's a new employee being trained and the sandwich is slower to come out, they're always exceptionally polite. I don't like to take long breaks from work, so their speed lets me leave the office to make the sandwich round trip in literally less than 5 minutes.
Atmosphere: 5
Food: 5
Service: 5
I love Jimmy John’s! I have been eating their sandwiches my whole life, and it’s definitely up there in comfort food for me. All of the staff are very friendly and fast, yes the slogan is holds true! I tend to order for delivery and I am always satisfied with how fast it arrives. Big shoutout to Mike, who takes the time to text a photo of the drop off location and to wish me a great day. He is very sweet, and his effort to go the extra mile makes me smile every time :)
Atmosphere: 5
Food: 5
Service: 5
They sell moldy food 🤢
Atmosphere: 1
Food: 1
Service: 1
I order from this location frequently I had some order mistakes and misdeliveries i always tipore than the food is worth today broke all my faith in this location. I had called to check on my 41 minute delayed delivery I'm 2 minutes away .but I did inform them missing drunk and last time wrong sandwich. I was not rude I asked what caused the delivery delay. This guy claimed to be a manager instantly got angry and told me let's not talk about delivery times. You are not special or the only one we deliver to he hung up the guy is only hurting business as we all know when you get crappy service the wrong food and missing items and the clown won't correct it I'm done. My generosity and team player has left that location to this hot head who can't manage himself let alone a little fast food environment. I've never seen a location not care about their customer base and not know why numbers drop based on the 3 main things I already stated above. There's other great places to eat from without the bs . Once the staff changes there I may give it a try again I used to brag about how good they were 2 years ago . If you do order do so when it's not peak times or close to close .
Food: 3
Service: 1
Recommended dishes: The J J Gargantuan, Giant 3 Totally Tuna, Oatmeal Raisin Cookie, Tuscan Italian Wrap, Beach Club
This was the worst experience I've ever had with Jimmy John's. I placed a delivery order from this store which is just six minutes away, but it took an hour to arrive. When the delivery driver finally got here, they dropped one of the drinks on the driveway and promised I'd be refunded. To make matters worse, two of the seven sandwiches were made incorrectly. I called the store and spoke to the manager, who assured me they would re-deliver the two sandwiches and the dropped drink. Another hour passed, and I received the sandwiches, but the drink was missing. The entire ordeal took two hours, leaving both the kids and me frustrated. I should have asked for my tip amount to be returned since they ask for it before the food is delivered. This will be the last time I order from this location.
Food: 4
Service: 1
Tamer, Juaqul, and Yarick were so helpful and kind made our day!! Best Sandwiches would recommend 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this Jimmy John's location! Super fast service and my sandwich is always delicious!! I will be back again! The Veggie Sub is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Different employees all the time, never consistent, I have complained 3x in 6 months, Time to try a different location
Atmosphere: 4
Food: 3
Service: 3
Took about an hour to get my online order. When I went to call i got put on hold for 7 minutes to be told he forgot something and had to go back. It shouldnt take an hour to get two sandwiches
Service: 1
One of the most efficient Jimmy John’s locations I’ve ever seen. On point every single time.
Atmosphere: 5
Food: 5
Service: 5
My experience has consistently encountered very cheery staff members, which includes their delivery drivers. Thanks for
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salami
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