Burger King

715 W Baltimore St, Wilmington
(815) 476-2315

Recent Reviews

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a

the impossible whopper was so fresh, the employees were so polite and courteous, will dine here again

Atmosphere: 5

Food: 5

Service: 5

Nicco Marsala

SHOULDN’T TAKE 30 min to make my food - hire more competent people at the Wilmington location

Jose Ramos

I love Bk

L Z

Love the original chicken

Stephanie Davey

Freshly heartbroken, I stumbled in looking for greasy salvation. The burger was a warm hug, the fries whispered ‘you’re better off,’ and the milkshake temporarily cured my trust issues. Staff was amazingly fast and kind. I was only mildly distracted by some mysterious yelling coming from the freezer, but honestly, it just added to my healing journey. 5 stars, would emotionally spiral here again.

Farrah Gahan

Good food. Clean restaurant. Not too slow

Jason Rowe

This burger king has to be the worst in North America. I submitted a mobile order, which a most people could probably guess, prints the employees a ticket telling them exactly what to put in the bag that they intend to hand me. Imagine picking up your $13 BK order only to be missing one entire component of your order. I ordered three things. A sandwich, a side and a drink. Managed to forget the side. Couldn't even catch a loose bag fry.

This particular Burger King, in my opinion, is responsible for the current decline in western civilization.

Bob Slob

Used to go out of my way to eat here last 2 times order was wrong. Went back and the non english speaking crew still couldnt get it right. Besides that it was inedible!!! Almost like they dumped a salt shaker on it. Fin terrible! Fries were overcooked and no good. 26.00 and 8 rotten burgers that went in the garbage because they were so bad. Maybe instead of hiring cheap labor, spend a little and try to keep some customers!! I wont be back!!

Rebecca Yakos

Food was exactly how I wanted. Nice, hot, and fresh. Had a small wait but didn't bother me!

N Mc

Stopped for take home dinner and when we got home we saw the bag was missing a burger and the others were made wrong. Toppings that I'm allergic to were put on instead of mayo only as we ordered. 1 of the items we were charge too much for and also missing a burger. Fries were cold and dried out too.
I tried to call to talk to the manager since we over paid and I can't eat mine and we dont want to drive all the way back there.
No answer.
The restaurant was empty but they still got it wrong. Actually, they are wrong most of the time, so we won't ever go again.
Overpaying and going hungry sucks.

Lisa Loomis

Love the whopper jr with cheese

Beth Demith

Hard to understand broken English with hearing problems. Food good

peggy Murphy

Love it love the bacon egg cheese breakfast sandwich

Joanna

Definitely sad how much this restaurant has went down hill especially going at night you definitely will not get fresh hot fries they are always cold and don't even try ordering off the app it is even worse

Ceo Jeans

Burger King Review

For the past four months, I have visited this Burger King every Tuesday, consistently placing online orders at least 10 minutes before my arrival. Unfortunately, my experience has been less than satisfactory. My online orders are never ready when I arrive, and I am always asked to pull forward and later return through the drive-through to retrieve my order. This process is frustrating and defeats the convenience that online ordering is supposed to provide.

A few weeks ago, there was a kind, older employee who stood out for her excellent customer service and promptness. She always ensured orders were handled efficiently and made the experience much better. Unfortunately, she is no longer there, and it seems her absence has left a noticeable gap in the quality of service.

I strongly urge management to focus on training staff to improve order accuracy and timeliness, especially for online orders. Prompt service is key, and a little extra effort from the team could greatly enhance the customer experience.

Atmosphere: 2

Food: 4

Service: 1

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