I happened to be in downtown Glen Ellyn and noticed this shop, so I decided to stop in. I was excited to support a local business and try their cupcakes, but unfortunately, the customer service wasn’t very welcoming. It was a disappointing experience, and I don’t think I’d stop by again. I really enjoy supporting small businesses, especially those that create a warm and inviting atmosphere . sadly, this one missed the mark.
Atmosphere: 2
Service: 1
Colleen Burke
Not a friendly atmosphere when I went in to place an order. They couldn’t give a price in the store . Ended up calling to get a price . 2 days later . Not friendly on the phone . Said they didn’t deal with the pricing . Someone would get back to me . Ok how many days does that take . It had been 2. My whole review is that they r not friendly. I felt like they were annoyed . Was hoping I had a found a place to order from besides jewel but not my experience. They get 5 stars but not by me
Atmosphere: 1
Service: 1
Recommended dishes: Birthday Cake
Mariah
I drove about 30 minutes to try them out. I was not disappointment. Priced right and the baked goods were perfection. The staff was friendly and helpful. I will drive out to them again.
Atmosphere: 5
Food: 5
Service: 4
Lisa Marie
Don't usually write reviews but their smores bar-phenomenal.
Atmosphere: 5
Food: 5
Service: 5
U A
Nothing special, cupcakes taste like Costco cupcakes, I think there are better bakeries around
Atmosphere: 2
Food: 2
Service: 2
Kim Redden
We dropped off our gender results at the bakery and they had our cake ready the next morning! They were so sweet to us and made the experience so fun!
Atmosphere: 5
Food: 5
Service: 5
Gianna G
I have used VSB multiple times now, we love their cupcakes and cakes! Their wedding bliss cupcakes are out of this world. The funfetti cakes are simply the best, and our children love it! Simply a pleasure to work with and support small local business!
Atmosphere: 5
Food: 5
Service: 5
Mallory Atwood
Vanilla Sugar Bakery made our cake for our small wedding and we couldn’t be happier with the service and the cake. They made exactly what I requested/envisioned. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Gianna
I have used VSB multiple times now, we love their cupcakes and cakes! Their wedding bliss cupcakes are out of this world. The funfetti cakes are simply the best, and our children love it! Simply a pleasure to work with and support small local business!
Lupe Ramirez
I ordered a birthday cake from here and it was delicious! I had guest asking where I got it from.
Went here at the last minute to buy cupcakes for my daughter’s birthday. They were really helpful. The cupcakes were tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
Tracy Nilson
Absolutely amazing! The cupcakes are to die for!!!!
Atmosphere: 5
Food: 5
Service: 5
Kim Motley
I've ordered cupcakes from here a few times and each time they were very fresh, moist and delicious. I've stopped in a few times now that they are open for walk-in service and am very pleased with the service and the quality of their delicious items.
Atmosphere: 5
Food: 5
Service: 5
Ingrid Durham
I saw the bakery sign and quickly parked the car. Upon entering, I saw that the bakery cases mainly held cookies, bars, and cupcakes. Not a huge variety, and more specialized with huge sandwiched cookies, macarons, large bar cookies. I opted for a Raspberry crumb bar and a chocolate cherry macaron decorated to look like Santa's belly. The bar cookie was huge; about 4" x 5". It had a deliciously crisp base, and you could taste the butter. It was filled with a thin layer of jam and a lovely crumb topping.The macaron was another story. The cookie itself was great. Light, airy, and crisp. The filling, however, tasted like white wedding cake frosting. It totally overpowered the macaron base. Made my teeth hurt. Total regret.I'd be interested in trying the cupcakes.
I happened to be in downtown Glen Ellyn and noticed this shop, so I decided to stop in. I was excited to support a local business and try their cupcakes, but unfortunately, the customer service wasn’t very welcoming. It was a disappointing experience, and I don’t think I’d stop by again. I really enjoy supporting small businesses, especially those that create a warm and inviting atmosphere . sadly, this one missed the mark.
Atmosphere: 2
Service: 1
Not a friendly atmosphere when I went in to place an order.
They couldn’t give a price in the store . Ended up calling to get a price . 2 days later . Not friendly on the phone . Said they didn’t deal with the pricing . Someone would get back to me . Ok how many days does that take . It had been 2. My whole review is that they r not friendly. I felt like they were annoyed .
Was hoping I had a found a place to order from besides jewel but not my experience. They get 5 stars but not by me
Atmosphere: 1
Service: 1
Recommended dishes: Birthday Cake
I drove about 30 minutes to try them out. I was not disappointment. Priced right and the baked goods were perfection. The staff was friendly and helpful. I will drive out to them again.
Atmosphere: 5
Food: 5
Service: 4
Don't usually write reviews but their smores bar-phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Nothing special, cupcakes taste like Costco cupcakes, I think there are better bakeries around
Atmosphere: 2
Food: 2
Service: 2
We dropped off our gender results at the bakery and they had our cake ready the next morning! They were so sweet to us and made the experience so fun!
Atmosphere: 5
Food: 5
Service: 5
I have used VSB multiple times now, we love their cupcakes and cakes! Their wedding bliss cupcakes are out of this world. The funfetti cakes are simply the best, and our children love it! Simply a pleasure to work with and support small local business!
Atmosphere: 5
Food: 5
Service: 5
Vanilla Sugar Bakery made our cake for our small wedding and we couldn’t be happier with the service and the cake. They made exactly what I requested/envisioned. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
I have used VSB multiple times now, we love their cupcakes and cakes! Their wedding bliss cupcakes are out of this world. The funfetti cakes are simply the best, and our children love it! Simply a pleasure to work with and support small local business!
I ordered a birthday cake from here and it was delicious! I had guest asking where I got it from.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The girls offer the best treats and best customer service !
Such a great place ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Cupcake, Macaron, Birthday Cake
Went here at the last minute to buy cupcakes for my daughter’s birthday. They were really helpful. The cupcakes were tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
Absolutely amazing! The cupcakes are to die for!!!!
Atmosphere: 5
Food: 5
Service: 5
I've ordered cupcakes from here a few times and each time they were very fresh, moist and delicious. I've stopped in a few times now that they are open for walk-in service and am very pleased with the service and the quality of their delicious items.
Atmosphere: 5
Food: 5
Service: 5
I saw the bakery sign and quickly parked the car. Upon entering, I saw that the bakery cases mainly held cookies, bars, and cupcakes. Not a huge variety, and more specialized with huge sandwiched cookies, macarons, large bar cookies. I opted for a Raspberry crumb bar and a chocolate cherry macaron decorated to look like Santa's belly. The bar cookie was huge; about 4" x 5". It had a deliciously crisp base, and you could taste the butter. It was filled with a thin layer of jam and a lovely crumb topping.The macaron was another story. The cookie itself was great. Light, airy, and crisp. The filling, however, tasted like white wedding cake frosting. It totally overpowered the macaron base. Made my teeth hurt. Total regret.I'd be interested in trying the cupcakes.
Atmosphere: 5
Food: 4
Service: 4
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