Didn't get what I ordered GOT 2 HAMBURGS I ORDER 2CH.BUGERS AND A FRY AND A ONION RINGS GOT 2 FRYS
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Dog, Cheeseburger, Root, Onion Rings
Tabetha Williams
Charlie's in Wood river is such a huge disappointment. After what I waitressed......I won't be returning. I couldn't believe my eyes. I seen staff treat this Pacific drive up (car) like complete garbage. Once I had received my food I had simply ask how long they've been waiting because it was before us. Her reply was they will be "waiting forever"...... They had made that car wait over an HR and they still NEVER RECEIVED THEIR FOOD. The car ended up driving off!!! A day or two passes I seen that same person at family dollar so I had to ask......they never received their food because her son was with her. The owners relation was two of the staff and they "had problems" with this 'son'. My reply was "you was discriminated against because of someone your son knows?" I just couldn't believe a place of business would act in this manner until I seen it from my own eyes. It shouldn't matter who you're related to or who you have problems with when it comes to a place of business it's simply that a place of business. People talk around Wood River and honestly I didn't want to believe that Charlie's had gone downhill. But I definitely know the original owner would have never stood for this. If all the small businesses in Wood River didn't associate with people because of them simply knowing them from the past no one would have any business. Wood River is a small town we shouldn't be treating like this. ?????
Mike O'Neal
Wish we can use a order on the ? phone and take out in the off
Amanda Tarvin
SOOOOOO HAPPY THEY HAVE REOPENED!!! THIS IS BY FAR THE BEST DRIVE IN AROUND TOWN ...HANDS DOWN!!! WITH AMAZING CUSTOMER SERVICE AND GREAT ... I MEAN GREAT TASTING FOOD....ITS HARD TO PASS UP!!!
If you're looking for a great drive in atmosphere I implore you to drive down the road to King Louies instead. Ever since the new owners took over food has been mediocre at best. Not only that, but the owner of this establishment believes its okay to post pictures and jokes on social media about a local man about to attempt suicide. Avoid this place like the plague
kate watt
Terrible place under the new ownership. The owners are deplorable people who take pictures of mentally ill people in crisis and then publicly post it to make jokes and mock them. I used to love Charlie's as a kid--everyone in town did--and I love to support local businesses, but I will not patron this business nor their other restaurant, 3rd Chute in Grafton, IL, because their behavior is disgusting. Patron anywhere else.
Alana Barton
Rootbeer is okay. Owner is disgusting. Taking pictures of a man wanting to jump off a bridge while a officer was talking to him. That’s disgusting. You will NEVER get my money again. You are a business owner act like one.
Brad Clark
Fire food great prices came with my wife an two of the kids fast for a pull up fresh food drive in shake was excelentKid-friendliness: My kids loved it
Brandi Lane
Owners are horrible people. I hope none of your loved ones are ever in a mental health crisis.
The food is good especially the cheese fries but be aware that it might say they’re open on a day but really they might be closed.
Just a mom & pop shop with good food, great service & the best sweet tea around. Don't believe me, see for yourself, you won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Cheese Fries, Hot Dog, Corn Dog, Chicken Basket, Cheeseburger, Grilled Chicken, Onion Rings, French Fries
I WANT FOOD. Past by twice wanting a burger and fries with a Root Beer. Website needs updated stating the true hours of operation.
Amazing food, prices and service!! Frequently repeat customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Root, Ham
Food was good. Crinkle-cut french fries, fried just right! Root beer hit the spot. I think all of us enjoyed everything we got!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Fries, Cheeseburger
Charlie's was fantastic! They even make their own root beer. Great service, great food!Kid-friendliness: Family atmosphere ♥️ ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Root, Onion Rings
Didn't get what I ordered GOT 2 HAMBURGS I ORDER 2CH.BUGERS AND A FRY AND A ONION RINGS GOT 2 FRYS
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Dog, Cheeseburger, Root, Onion Rings
Charlie's in Wood river is such a huge disappointment. After what I waitressed......I won't be returning. I couldn't believe my eyes. I seen staff treat this Pacific drive up (car) like complete garbage. Once I had received my food I had simply ask how long they've been waiting because it was before us. Her reply was they will be "waiting forever"...... They had made that car wait over an HR and they still NEVER RECEIVED THEIR FOOD. The car ended up driving off!!! A day or two passes I seen that same person at family dollar so I had to ask......they never received their food because her son was with her. The owners relation was two of the staff and they "had problems" with this 'son'. My reply was "you was discriminated against because of someone your son knows?" I just couldn't believe a place of business would act in this manner until I seen it from my own eyes. It shouldn't matter who you're related to or who you have problems with when it comes to a place of business it's simply that a place of business. People talk around Wood River and honestly I didn't want to believe that Charlie's had gone downhill. But I definitely know the original owner would have never stood for this. If all the small businesses in Wood River didn't associate with people because of them simply knowing them from the past no one would have any business. Wood River is a small town we shouldn't be treating like this. ?????
Wish we can use a order on the ? phone and take out in the off
SOOOOOO HAPPY THEY HAVE REOPENED!!! THIS IS BY FAR THE BEST DRIVE IN AROUND TOWN ...HANDS DOWN!!! WITH AMAZING CUSTOMER SERVICE AND GREAT ... I MEAN GREAT TASTING FOOD....ITS HARD TO PASS UP!!!
Restaurantji Recommends
If you're looking for a great drive in atmosphere I implore you to drive down the road to King Louies instead. Ever since the new owners took over food has been mediocre at best. Not only that, but the owner of this establishment believes its okay to post pictures and jokes on social media about a local man about to attempt suicide. Avoid this place like the plague
Terrible place under the new ownership. The owners are deplorable people who take pictures of mentally ill people in crisis and then publicly post it to make jokes and mock them. I used to love Charlie's as a kid--everyone in town did--and I love to support local businesses, but I will not patron this business nor their other restaurant, 3rd Chute in Grafton, IL, because their behavior is disgusting. Patron anywhere else.
Rootbeer is okay. Owner is disgusting. Taking pictures of a man wanting to jump off a bridge while a officer was talking to him. That’s disgusting. You will NEVER get my money again. You are a business owner act like one.
Fire food great prices came with my wife an two of the kids fast for a pull up fresh food drive in shake was excelentKid-friendliness: My kids loved it
Owners are horrible people. I hope none of your loved ones are ever in a mental health crisis.