Ordered food on app. Waited 30 minutes in drive thru line just to be told they don't have my order but I have the emailed receipt of purchase and it shows on my bank app of them getting there money for the order that never came up on there end. What most likely happened they deleted it off there screen and refused to make the order, so how about looking at my receipt and then making the food. No, that's not good enough for them, so they'll ask you very rudley to get the hell out of there drive thru. Very sad excuses of employment at this facility.
Atmosphere: 1
Food: 1
Service: 1
Bill Fuller
Slow place isnt very well kept
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Onion Rings, Jumbo Jack
J L
Tacos and fries were ice cold.
Atmosphere: 1
Food: 1
Service: 1
Matthew Hammock
Very rarely get the order right after least the younger ones she was getting my order while texting on the phone it's a joke at night shift
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Jumbo Jack
Joshua Allen
I work at the store you know the difference is now and then the disrespectful they don't care about nothing else I had one of the employees yell at me in the drive through today because they messed up my food and hit one to replace it I even called and told him I was going to come up there and he said yeah we're going to replace your food 2 and I got there and the guy started yelling at me and my aunt Jack in the box is going downhill I justwant my food replaced
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, Poorly Filled Curly Fries, Little Tacos Big Box
Adam Donnay
This place sucks, they don’t get your order, they don’t understand English and they don’t give you condiments that you ask for, and they hit you up for even though I’ve given them dollars across the street for liquor and snacks and what not
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, Poorly Filled Curly Fries
Jason woolsey
Just another on the list of USELESS RESTAURANTS in this area. Complete waste of money and time. Fast food is not hard
Atmosphere: 1
Food: 1
Service: 1
B Main
Seating area needed clean. Bathroom was dirty. Food was hot and made to order
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Onion Rings, Chicken Sandwich
Katlynn Hartman
Food was missing, called up there upset and the manager Paul was really nice and helpful and offered to replace my whole order even though there was only a couple things missing.
This is the 4th or 5th time I have ordered from this Jack N a Box and it will be my last, every time it’s something missing or something I didn’t order in replace of what I did. These are simple mobile orders, SIMPLE. Whoever is there around night shift also is very disrespectful answering the phone and through out the call again if you do not like fast food why work it? At the point I might as well work for corporate the amount times I have to call them. Did I forget to mention they refused giving me a refund and then told me the only way I can get a refund is if I drive my ass back to them hahaha jack n a box Woodriver? what a joke.
Atmosphere: 1
Food: 2
Service: 1
james keene
Service was terrible and major slow ordered 2 tacos and jr jumbo with cheese 2 med drinks $11.07. After 15 minutes and no food I asked what the problem was the manager went off on me told me to leave her lobby with out my food and refused my refund she said I could get it some other time. Never going back as long as that bag works there what a joke!!!
Atmosphere: 1
Karma Marie
Food was great and made fresh however, it took well over 20 minutes just sitting at the window waiting..and then finally the girl who.took the order finished like staring In literal space, finally realized the bag of tacos had been placed like right of her register screen and then preceeded to check over what was in it. Then opens window asks us I repeat 12 tacos no lettuce . And has to call over another lady to confirm( how to count. I guess,) no to confirm it was our order. . . ?. Wow... like All we ordered was 12 tacos no lettuce longest wait ever .. however I must say I was impressed that all 12 tacos were actually made correct. Staff or atleast order taker/ cashier was 100 % very very rude. And when I asked if there was sauce in the bag already she says u want sauce ? I say, " yes, hot sauce please. And she just stares blankly at my holding my bag open between us both. And so I said again hot sauce please?. She says, no sauce I then say uuum. Noo. I'd like hotsauce please, and straight up,sighs out loudly, cuz she is somehow annoyed but WITH me(LOL!WTF?!) Then blinks twice and rolls she rolls her eyes !?!?!... and finally takes my bag, closes window starts a conversation with another employee then finally puts hotsauce in my bag.. I get home there where a total of exactly 4 freaking hot sauce packets! For 12 tacos!?!? Did work out so well even with my old man and me splitting one sauce 3 ways which that in itself was extremely almost impossible considering inflation obviously hurt Jack in the Box like Severly with as little drips we were able to get out of each damn near empty sauce packets .HOLY Cow if the tacos wouldn't have been made correctly and actually as fresh and yummy as they were, we' d never go back with that very rude and poor customer service . Not to mention I personally have no problem with Marijuana, nor do I use it and I though it Is legal now in most places. I still feel if it affects peoples brains in the negative, most unproductive way possible like as much as it was obviously affecting that crew there at that locations ( minus the cook_ thanks man Great job, u literally kept the business, everyone else in there- well I'd better not say my thoughts.) Then again., I will say one thing, those chick's at night should ither quit or seriously save that shit for home use, and right before bed , like ,Only. Because that job isn't rocket science, it's basic English for the communication Q&A part/order taking, then simple pictures on the screen for you to tap on what the customers are or aren't wanting so the most basic computer skills and simple addition for collecting cash you don't even need to know math. The computer does all the subtracting and adding for you, you just need to know numbers,like numbers 1-100. It tells you total amount for order as well tells you exact amount of change to give back to customer if any afterwards... And with that I have to add, " How many taco packets should be given per 12 tacos? Mmm, idk.?. - oh wait., anyone with even a half of a single brain cell left would probley give at the least..hmm. oh yea um 12 freaking packets !! NOW, How many employees does it take to count a total of 12 tacos.?. 3 ., in their case. .... .!.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, Jr Jumbo Jack, Supreme Croissant, Egg Rolls, Jumbo Jack, Two Tacos, Chicken Sandwich, Cheesecake, Nuggets, Tiny Tacos, Jumbo Egg Rolls 3
gino labiak
Always good food friendly people
d batch
Gotta have the Tacos ???
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jr Jumbo Jack, French Fries, Two Tacos
Closed under renovation
Ordered food on app. Waited 30 minutes in drive thru line just to be told they don't have my order but I have the emailed receipt of purchase and it shows on my bank app of them getting there money for the order that never came up on there end. What most likely happened they deleted it off there screen and refused to make the order, so how about looking at my receipt and then making the food. No, that's not good enough for them, so they'll ask you very rudley to get the hell out of there drive thru. Very sad excuses of employment at this facility.
Atmosphere: 1
Food: 1
Service: 1
Slow place isnt very well kept
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Onion Rings, Jumbo Jack
Tacos and fries were ice cold.
Atmosphere: 1
Food: 1
Service: 1
Very rarely get the order right after least the younger ones she was getting my order while texting on the phone it's a joke at night shift
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Jumbo Jack
I work at the store you know the difference is now and then the disrespectful they don't care about nothing else I had one of the employees yell at me in the drive through today because they messed up my food and hit one to replace it I even called and told him I was going to come up there and he said yeah we're going to replace your food 2 and I got there and the guy started yelling at me and my aunt Jack in the box is going downhill I justwant my food replaced
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, Poorly Filled Curly Fries, Little Tacos Big Box
This place sucks, they don’t get your order, they don’t understand English and they don’t give you condiments that you ask for, and they hit you up for even though I’ve given them dollars across the street for liquor and snacks and what not
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, Poorly Filled Curly Fries
Just another on the list of USELESS RESTAURANTS in this area. Complete waste of money and time. Fast food is not hard
Atmosphere: 1
Food: 1
Service: 1
Seating area needed clean. Bathroom was dirty. Food was hot and made to order
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Onion Rings, Chicken Sandwich
Food was missing, called up there upset and the manager Paul was really nice and helpful and offered to replace my whole order even though there was only a couple things missing.
Restaurantji Recommends
This is the 4th or 5th time I have ordered from this Jack N a Box and it will be my last, every time it’s something missing or something I didn’t order in replace of what I did. These are simple mobile orders, SIMPLE. Whoever is there around night shift also is very disrespectful answering the phone and through out the call again if you do not like fast food why work it? At the point I might as well work for corporate the amount times I have to call them. Did I forget to mention they refused giving me a refund and then told me the only way I can get a refund is if I drive my ass back to them hahaha jack n a box Woodriver? what a joke.
Atmosphere: 1
Food: 2
Service: 1
Service was terrible and major slow ordered 2 tacos and jr jumbo with cheese 2 med drinks $11.07. After 15 minutes and no food I asked what the problem was the manager went off on me told me to leave her lobby with out my food and refused my refund she said I could get it some other time. Never going back as long as that bag works there what a joke!!!
Atmosphere: 1
Food was great and made fresh however, it took well over 20 minutes just sitting at the window waiting..and then finally the girl who.took the order finished like staring In literal space, finally realized the bag of tacos had been placed like right of her register screen and then preceeded to check over what was in it. Then opens window asks us I repeat 12 tacos no lettuce . And has to call over another lady to confirm( how to count. I guess,) no to confirm it was our order. . . ?. Wow... like All we ordered was 12 tacos no lettuce longest wait ever .. however I must say I was impressed that all 12 tacos were actually made correct. Staff or atleast order taker/ cashier was 100 % very very rude. And when I asked if there was sauce in the bag already she says u want sauce ? I say, " yes, hot sauce please. And she just stares blankly at my holding my bag open between us both. And so I said again hot sauce please?. She says, no sauce I then say uuum. Noo. I'd like hotsauce please, and straight up,sighs out loudly, cuz she is somehow annoyed but WITH me(LOL!WTF?!) Then blinks twice and rolls she rolls her eyes !?!?!... and finally takes my bag, closes window starts a conversation with another employee then finally puts hotsauce in my bag.. I get home there where a total of exactly 4 freaking hot sauce packets! For 12 tacos!?!? Did work out so well even with my old man and me splitting one sauce 3 ways which that in itself was extremely almost impossible considering inflation obviously hurt Jack in the Box like Severly with as little drips we were able to get out of each damn near empty sauce packets .HOLY Cow if the tacos wouldn't have been made correctly and actually as fresh and yummy as they were, we' d never go back with that very rude and poor customer service . Not to mention I personally have no problem with Marijuana, nor do I use it and I though it Is legal now in most places. I still feel if it affects peoples brains in the negative, most unproductive way possible like as much as it was obviously affecting that crew there at that locations ( minus the cook_ thanks man Great job, u literally kept the business, everyone else in there- well I'd better not say my thoughts.) Then again., I will say one thing, those chick's at night should ither quit or seriously save that shit for home use, and right before bed , like ,Only. Because that job isn't rocket science, it's basic English for the communication Q&A part/order taking, then simple pictures on the screen for you to tap on what the customers are or aren't wanting so the most basic computer skills and simple addition for collecting cash you don't even need to know math. The computer does all the subtracting and adding for you, you just need to know numbers,like numbers 1-100. It tells you total amount for order as well tells you exact amount of change to give back to customer if any afterwards...
And with that I have to add, " How many taco packets should be given per 12 tacos? Mmm, idk.?. - oh wait., anyone with even a half of a single brain cell left would probley give at the least..hmm. oh yea um 12 freaking packets !! NOW, How many employees does it take to count a total of 12 tacos.?. 3 ., in their case. ....
.!.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, Jr Jumbo Jack, Supreme Croissant, Egg Rolls, Jumbo Jack, Two Tacos, Chicken Sandwich, Cheesecake, Nuggets, Tiny Tacos, Jumbo Egg Rolls 3
Always good food friendly people
Gotta have the Tacos ???
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jr Jumbo Jack, French Fries, Two Tacos
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