Young guy working tonight worked with me very professionally about an order problem. It was handled properly and I was shown appreciation for my business. This is a lost art, thanks again to that fella
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant the J J Gargantuan
Lamika Tate
Placed an order for delivery today online and I was waiting a little longer than expected. Wouldn’t really think anything of it. My daughter opened the door and my food is sitting outside on the ground. I called the restaurant. I talk to the manager. The manager asked the delivery driver did you knock on the door he say I rang the doorbell and I knocked and I said the doorbell doesn’t work. He did not knock all of my windows are open in my house and I’m sitting here waiting for my food. The manager never apologized. He said the only thing he Could do is tell him to knock harder next time. This is very unacceptable. I don’t even know how long my food was sitting out there. Nobody never knocked, and that has never happened to me and I order often. Poor customer service.
Atmosphere: 2
Food: 4
Service: 1
Matthew Mushill
The little things still count. Last three times we’ve ordered from your store … No number written on the sandwich. Takes all of 2 seconds. Come on. Sandwiches on wheat, not cut. Since when?
Like I said, not any kind of a deal breaker, but it’s like you’re consistently slipping. So what’s next?
Atmosphere: 4
Food: 5
Service: 3
Andrew Panyik
Wheelchair accessibility: Yep.
Atmosphere: 2
Food: 4
Service: 4
Layla Simons
Swung by the drive thru at 7:30pm tonight and sat there for 10 mins, no answer. Another car ended up turning around. I ended up leaving. I saw the worker inside and his back was away from the drive thru window so I couldn’t even flag him down. Get it together!
Atmosphere: 4
Service: 1
Recommended dishes: Turkey Tom
Steve Bunch
I stopped off and got a number 15, which was the tuna with no tomato. Everything was right on the sandwich, but the sandwich was hard as a rock trying to eat it. You people have got to step up a little bit if you’re gonna charge what you charge for a sandwich. Service was great atmosphere was great. The food was awful. Our store orders from Jimmy John’s a lot and usually we have great results, Bread it’s supposed to soft
Atmosphere: 5
Food: 1
Service: 5
Jacob Graham
Cubano had 2 pieces of ham and 2 strips of bacon but also about 2 gallons of mustard. Like I can't think of a reason there would be this much mustard except if it was intentional. Not sure what I did other than order a sandwich. The guy taking the order was clearly upset for some reason. Sighed multiple times while I was ordering. Italian night club had a tablespoon or so of lettuce, no mayo, no onions, and two paper thin pieces of cheese. Dude I paid like $23 for this.
Food: 1
Service: 1
Ruffino Mustangs
Food was excellent. Service was really good as well. No complaints
Atmosphere: 5
Food: 5
Service: 5
Sara Potts
Went to stop there and I was told that they can’t take my order for another 10 min due to shift change. So you’re telling me you don’t have at least one staff member on the clock at all times ? That makes no sense unless you close down for everyone to take lunch at same time.
Service: 2
hayleybri
The turkey sandwich had 1 piece of turkey that was sliced so thin it was breaking in pieces and was practically see through. There was more cheese on the $10.91 sandwich than meat. This has happened more than once at this location. If the business is trying to save money during tough economic times, they need to find a different way than only providing paying customers with bad product.
I really love this place. It's just, the prices are a little bit high. Honestly, if I can get the lettuce/unwich at subway, I'm gonna have to go back to there because their prices are a little bit lower, although I really love jimmy johns
Food: 5
Recommended dishes: Beach Club, Turkey Tom
Sydney McDaniel
workers consistently rude, def not “freaky fast” waited in drive thru for 15 minutes was only car in the drive thru
Atmosphere: 2
Food: 3
Service: 2
J
Fix your hours online, you screw over delivery apps
Kierstan Cherry
Second time now being in drive through and waiting 15+ minutes being the ONLY car in the lane. What is this about?? No reason for this. Couldn't even order.
Young guy working tonight worked with me very professionally about an order problem. It was handled properly and I was shown appreciation for my business. This is a lost art, thanks again to that fella
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant the J J Gargantuan
Placed an order for delivery today online and I was waiting a little longer than expected. Wouldn’t really think anything of it. My daughter opened the door and my food is sitting outside on the ground. I called the restaurant. I talk to the manager. The manager asked the delivery driver did you knock on the door he say I rang the doorbell and I knocked and I said the doorbell doesn’t work. He did not knock all of my windows are open in my house and I’m sitting here waiting for my food. The manager never apologized. He said the only thing he Could do is tell him to knock harder next time. This is very unacceptable. I don’t even know how long my food was sitting out there. Nobody never knocked, and that has never happened to me and I order often. Poor customer service.
Atmosphere: 2
Food: 4
Service: 1
The little things still count. Last three times we’ve ordered from your store …
No number written on the sandwich. Takes all of 2 seconds. Come on.
Sandwiches on wheat, not cut. Since when?
Like I said, not any kind of a deal breaker, but it’s like you’re consistently slipping. So what’s next?
Atmosphere: 4
Food: 5
Service: 3
Wheelchair accessibility: Yep.
Atmosphere: 2
Food: 4
Service: 4
Swung by the drive thru at 7:30pm tonight and sat there for 10 mins, no answer. Another car ended up turning around. I ended up leaving. I saw the worker inside and his back was away from the drive thru window so I couldn’t even flag him down. Get it together!
Atmosphere: 4
Service: 1
Recommended dishes: Turkey Tom
I stopped off and got a number 15, which was the tuna with no tomato. Everything was right on the sandwich, but the sandwich was hard as a rock trying to eat it. You people have got to step up a little bit if you’re gonna charge what you charge for a sandwich. Service was great atmosphere was great. The food was awful. Our store orders from Jimmy John’s a lot and usually we have great results, Bread it’s supposed to soft
Atmosphere: 5
Food: 1
Service: 5
Cubano had 2 pieces of ham and 2 strips of bacon but also about 2 gallons of mustard. Like I can't think of a reason there would be this much mustard except if it was intentional. Not sure what I did other than order a sandwich. The guy taking the order was clearly upset for some reason. Sighed multiple times while I was ordering. Italian night club had a tablespoon or so of lettuce, no mayo, no onions, and two paper thin pieces of cheese. Dude I paid like $23 for this.
Food: 1
Service: 1
Food was excellent. Service was really good as well. No complaints
Atmosphere: 5
Food: 5
Service: 5
Went to stop there and I was told that they can’t take my order for another 10 min due to shift change. So you’re telling me you don’t have at least one staff member on the clock at all times ? That makes no sense unless you close down for everyone to take lunch at same time.
Service: 2
The turkey sandwich had 1 piece of turkey that was sliced so thin it was breaking in pieces and was practically see through. There was more cheese on the $10.91 sandwich than meat. This has happened more than once at this location. If the business is trying to save money during tough economic times, they need to find a different way than only providing paying customers with bad product.
Restaurantji Recommends
I really love this place. It's just, the prices are a little bit high. Honestly, if I can get the lettuce/unwich at subway, I'm gonna have to go back to there because their prices are a little bit lower, although I really love jimmy johns
Food: 5
Recommended dishes: Beach Club, Turkey Tom
workers consistently rude, def not “freaky fast” waited in drive thru for 15 minutes was only car in the drive thru
Atmosphere: 2
Food: 3
Service: 2
Fix your hours online, you screw over delivery apps
Second time now being in drive through and waiting 15+ minutes being the ONLY car in the lane. What is this about?? No reason for this. Couldn't even order.
Food: 4
Service: 1
Why am I being asked to tip in the drive through?
Atmosphere: 3
Food: 3
Service: 3
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