Pizza Hut

897 E Edwardsville Rd, Wood River
(618) 217-0024

Recent Reviews

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Theresa Smith

Worst experience. Went to pick up pizza and cashier acted like she did not want to be there. Flat and not friendly at all. Got home. Wrong pizza. Called the store. Manager rude and denied that it was the wrong pizza. She said I wasn't charged. I ordered a pan pizza. If they didn't know they messed up, why wasn't I charged. The manager even put me on hold in the middle of conversation. No I'm sorry I have to.place you on hold. I called back and the next manager was even ruder. I want the owner to call me back about this experience.

Atmosphere: 1

Service: 1

Layla Shell

The staff was super friendly! Even though I changed my order, they were more than helpful. than helpful. I always have great experiences at the store. Keep up the good work guys!

Atmosphere: 5

Food: 5

Service: 5

Randi Bond

Very clean very friendly amazing staff

Atmosphere: 5

Food: 5

Service: 5

Brooklyn Moss

Very clean

Atmosphere: 5

Food: 5

Service: 5

Cody Bankhead

Store smells like a sewer when you first walk in the door. Awful. I would not eat here to save my life

Heather Holt

Food was terrible. 🤢

Atmosphere: 1

Food: 1

Service: 3

Roy Declue

this is not cheesy bite and we call saying something and they was very rude and disrespectful and said it's same thing and hung up, won't get my business again

Atmosphere: 1

Food: 1

Service: 1

Lindsay Schoonover

Trash service, terrible management, horrible food…. If I could give ZERO stars I would, they don’t even deserve the one.

Atmosphere: 1

Food: 1

Service: 1

marcia deckard

Always have good experience with pizza hutt pizza. The delivery was good and on time.

B Main

I ordered pizza through the Pizza Hut app waited 45 minutes a door Dasher delivered me the wrong order. I called the store they were rude it was an employee she kept saying let me go get my manager and then she'd come back on the line like the manager was too busy to talk to me but the employee said we'll remake the order and have it out to you soon as we can another 45 minutes went by already complained to corporate. I'm just saying if you order from Pizza Hut be expected to have delivery issues

Plantlover

Unprofessional and always have an attitude on the phone. I called to place an order and they said ā€œhelloā€ like it’s someone’s ghetto house.

mark phillips

Wife and I ordered a pizza 1-29-25 at about 4;10. Lady that took order and delivery driver was polite and on time. Pizza was about the worst we have ever had except for dominoes, they really suck ! What has happened to the pizza business, greasy, no flavor, and not fit to eat. We threw it out, another lesson learn. Will not do that again. I remember when pizza hut served delicious pizza. So sad !

joe sterling

Very polite and professional

David Seymour

Very good location, staff is always prompt with my order and polite. The only thing holding this back from a 5th star is the fact that every time I come in to pick up my order there's a very odd smell in the building and has been every since they opened back up.

Atmosphere: 3

Food: 5

Service: 5

Jessica Vaughn

Horrible customer service. If I could give ZERO, I would. Go anywhere else.

Service: 1

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