Waited 20 minutes for food, employees decided to pause for a cigarette break. Was only fed excuses after asking for a refund.
Atmosphere: 1
Food: 1
Service: 1
Theodore Tillman
Mid.... they have there days where it's good and then it's mediocre the next
Atmosphere: 4
Food: 3
Service: 5
Jada Covington
if i could give 0 stars, i would. they can never seem to get my order right. something is always either missing or messed up. i fear i just don’t get it?
Matthew Best
Their time always shows 3am but most of the time they are closed before 3am. They’ll be there to answer the intercom but they will say they’ve closed. Sounds like they’re trying to not take any orders to me.
Service: 1
Gordon Williams
It's dull and drab Tacobell..
Atmosphere: 3
Food: 3
Service: 2
Brendalee l Vance
The dinning room was a mess.and one of are orders was miss stake.Needto work on the lobby was filthy
Atmosphere: 3
Food: 3
Service: 4
Alexander Wiseman
A little kid pissed his pants cause you all lock the toilets for some reason. That was sad to watch. Maybe reconsider whatever made you all lock the bathrooms. Is it really worth a toddler pissing his pants?
Atmosphere: 1
Tommy P
allllllll not good. i don’t even know where to begin. keep yourself at the east alton location.. they at least try…which mind you they are paid for.
Atmosphere: 1
Food: 1
Service: 1
Emily Eisemann
This taco bell is amazing. I have never had an issue with them. They're always extremely friendly and helpful. The food is better than any other taco bell I've been to. If you order on the app and pickup through the drive through, they will read your entire order back to you to make sure it's all correct. We drive out of our way just to use this taco bell specifically.
Food: 5
Service: 5
Kamryn Kizer
The only reason I come to this Taco Bell is because it’s close to home. I spent 40 minutes picking up an online order in the drive through tonight. Employees are usually nice enough but not only does it take forever, my order is wrong more than half the time when I get 2-3 items!
There is no longer any way to order from a human in the lobby. Kiosk ordering only, and no option for a printed receipt. The bathrooms are permanently locked, and a staff member has to escort you to the bathroom, they won't give you the key. Our presence wasn't acknowledged until they handed us the food. We were there at dinner time and were the only dine in customers. This made for a really unfriendly atmosphere. Taco clearly no longer wants to serve customers inside and probably plan to become drive thru only. I won't ever return.
Atmosphere: 1
Food: 3
Service: 1
Mike Rothe
Place is always clean, people are always friendly, food is always correct
Atmosphere: 5
Food: 5
Service: 5
Ken Slone
Have to get a key for the restroom. Bathroom looked like it hasn't been cleaned in a week. It was dirty on the tables and the floor was terrible. Food was good.
Atmosphere: 1
Food: 5
Service: 3
Alicia Clothier
Best Gordita chalupa supreme I have ever had. I had to ask for a soft shell due to teeth removal and James was able to help me out to be able to get a soft Chalupa so that way I could actually eat it. Best customer service at a Taco Bell that I have gotten in a long long time I will definitely continue coming to this Taco Bell
Atmosphere: 4
Food: 5
Service: 5
jennifer
Dining room was gross. Not one clean table, floor dirty, trash overflowing.
Waited 20 minutes for food, employees decided to pause for a cigarette break. Was only fed excuses after asking for a refund.
Atmosphere: 1
Food: 1
Service: 1
Mid.... they have there days where it's good and then it's mediocre the next
Atmosphere: 4
Food: 3
Service: 5
if i could give 0 stars, i would. they can never seem to get my order right. something is always either missing or messed up. i fear i just don’t get it?
Their time always shows 3am but most of the time they are closed before 3am. They’ll be there to answer the intercom but they will say they’ve closed. Sounds like they’re trying to not take any orders to me.
Service: 1
It's dull and drab Tacobell..
Atmosphere: 3
Food: 3
Service: 2
The dinning room was a mess.and one of are orders was miss stake.Needto work on the lobby was filthy
Atmosphere: 3
Food: 3
Service: 4
A little kid pissed his pants cause you all lock the toilets for some reason. That was sad to watch. Maybe reconsider whatever made you all lock the bathrooms. Is it really worth a toddler pissing his pants?
Atmosphere: 1
allllllll not good. i don’t even know where to begin. keep yourself at the east alton location.. they at least try…which mind you they are paid for.
Atmosphere: 1
Food: 1
Service: 1
This taco bell is amazing. I have never had an issue with them. They're always extremely friendly and helpful. The food is better than any other taco bell I've been to. If you order on the app and pickup through the drive through, they will read your entire order back to you to make sure it's all correct. We drive out of our way just to use this taco bell specifically.
Food: 5
Service: 5
The only reason I come to this Taco Bell is because it’s close to home. I spent 40 minutes picking up an online order in the drive through tonight. Employees are usually nice enough but not only does it take forever, my order is wrong more than half the time when I get 2-3 items!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There is no longer any way to order from a human in the lobby. Kiosk ordering only, and no option for a printed receipt. The bathrooms are permanently locked, and a staff member has to escort you to the bathroom, they won't give you the key. Our presence wasn't acknowledged until they handed us the food. We were there at dinner time and were the only dine in customers. This made for a really unfriendly atmosphere. Taco clearly no longer wants to serve customers inside and probably plan to become drive thru only. I won't ever return.
Atmosphere: 1
Food: 3
Service: 1
Place is always clean, people are always friendly, food is always correct
Atmosphere: 5
Food: 5
Service: 5
Have to get a key for the restroom. Bathroom looked like it hasn't been cleaned in a week. It was dirty on the tables and the floor was terrible. Food was good.
Atmosphere: 1
Food: 5
Service: 3
Best Gordita chalupa supreme I have ever had. I had to ask for a soft shell due to teeth removal and James was able to help me out to be able to get a soft Chalupa so that way I could actually eat it. Best customer service at a Taco Bell that I have gotten in a long long time I will definitely continue coming to this Taco Bell
Atmosphere: 4
Food: 5
Service: 5
Dining room was gross. Not one clean table, floor dirty, trash overflowing.
Atmosphere: 1
Food: 1
Service: 1
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