Stopped for a coffee and chocolate longjohn. Walked to grab napkins & noticed chocolate all over my bag. Pulled out the longjohn & chocolate leaking all over the counter & my hands. It was like watery chocolate came right off the whole longjohn. Couldn't even walk back with it, so dropped it in the garbage slot built into the counter. Walked over to tell the employees what happened, the problem with their chocolate & that I had to throw it away. The person who appeared to be manager just replied "yeah, when it's humid, they send it out of the kitchen like that" no apology, no offer of refund. Would never recommend this location to anyone. Very, very poor customer service.
Atmosphere: 4
Food: 1
Service: 1
Alexis
Went 3pm on a Sunday. Google maps and the sign at the front said “open” but the doors were locked, lights on. I could see people hiding in the back.
Debi Fulda
Worst Dunkin I’ve ever been to!
Food: 2
Service: 2
Madelynn Pointer
Doesn’t answer their phone. I placed a DD for chocolate sprinkled donuts and got strawberry sprinkled instead
Food: 1
Michelle Mora
Went inside Dunkin' the lady with a bun skinny lady took my order I had ordered a medium chai latte and a chai latte with oat milk and brown sugar she began to told me she didn’t have brown sugar. So I told her ok that’s fine instead I wanted a caramel ice coffe with 1 pump of mocha she gaved me the wrong drinks she put the pump of mocha and caramel in the chai latte and she gaved me a caramel latte I told her that she had done the coffe wrong gaved me a dirty face and said she was gonna remake the drinks I wanted 5 min and the only thing she did was take the stickers of and give me the drinks so I taste it and it wasn’t right and I went back and told her this wasn’t my order she got mad and began to tell the other lady how she had remade the drinks and blah blah and that I didn’t even know what I wanted that I had a blanket and I was all covered but worst day at dunkin that lady needs to get train more and fired if she doesn’t understand
jack fazio
Donuts have gotten smaller, and now you're charging extra for French Cruller which has less donut. Do better
Héctor Mata
Always good.
Atmosphere: 5
Food: 5
Service: 5
Barb B. (Barbie's Not Here)
They were cool about the extra cold foam . Didn't throw a hissy fit about it.
Jennifer Rentner
Super fast and always great fast customer services. Highly recommend this location.
I come here often since it’s close to my home. But the last few months, the service has been terrible. I’m waiting way to long for one simple drink. I use the app and my order is never correct. The employees have bad attitudes and will purposely ignore you.
Atmosphere: 1
Food: 2
Service: 1
Fabiola Rojas
Their music and lemon cake! What a delight!
Atmosphere: 5
Food: 5
Service: 5
Joyce Loechel
The first person who waited on me could have been a little friendlier. Maybe she wasn't feeling well. The second person who offered me a bag was nice.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Donuts
adam suljic
Always great service at this location. Whatever you order, you get it pretty quick!
Stopped for a coffee and chocolate longjohn. Walked to grab napkins & noticed chocolate all over my bag. Pulled out the longjohn & chocolate leaking all over the counter & my hands. It was like watery chocolate came right off the whole longjohn. Couldn't even walk back with it, so dropped it in the garbage slot built into the counter.
Walked over to tell the employees what happened, the problem with their chocolate & that I had to throw it away. The person who appeared to be manager just replied "yeah, when it's humid, they send it out of the kitchen like that" no apology, no offer of refund. Would never recommend this location to anyone. Very, very poor customer service.
Atmosphere: 4
Food: 1
Service: 1
Went 3pm on a Sunday. Google maps and the sign at the front said “open” but the doors were locked, lights on. I could see people hiding in the back.
Worst Dunkin I’ve ever been to!
Food: 2
Service: 2
Doesn’t answer their phone. I placed a DD for chocolate sprinkled donuts and got strawberry sprinkled instead
Food: 1
Went inside Dunkin' the lady with a bun skinny lady took my order I had ordered a medium chai latte and a chai latte with oat milk and brown sugar she began to told me she didn’t have brown sugar. So I told her ok that’s fine instead I wanted a caramel ice coffe with 1 pump of mocha she gaved me the wrong drinks she put the pump of mocha and caramel in the chai latte and she gaved me a caramel latte I told her that she had done the coffe wrong gaved me a dirty face and said she was gonna remake the drinks I wanted 5 min and the only thing she did was take the stickers of and give me the drinks so I taste it and it wasn’t right and I went back and told her this wasn’t my order she got mad and began to tell the other lady how she had remade the drinks and blah blah and that I didn’t even know what I wanted that I had a blanket and I was all covered but worst day at dunkin that lady needs to get train more and fired if she doesn’t understand
Donuts have gotten smaller, and now you're charging extra for French Cruller which has less donut. Do better
Always good.
Atmosphere: 5
Food: 5
Service: 5
They were cool about the extra cold foam . Didn't throw a hissy fit about it.
Super fast and always great fast customer services. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Not prepare my order at all. Waste my time and
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great customer
Atmosphere: 5
Food: 5
Service: 5
I come here often since it’s close to my home. But the last few months, the service has been terrible. I’m waiting way to long for one simple drink. I use the app and my order is never correct. The employees have bad attitudes and will purposely ignore you.
Atmosphere: 1
Food: 2
Service: 1
Their music and lemon cake! What a delight!
Atmosphere: 5
Food: 5
Service: 5
The first person who waited on me could have been a little friendlier. Maybe she wasn't feeling well. The second person who offered me a bag was nice.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Donuts
Always great service at this location. Whatever you order, you get it pretty quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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