Dunkin'

2101 Sheridan Rd, Zion
(847) 665-8144

Recent Reviews

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Janine Kowalke

Excellent cold brew with sweet cream. Also very good iced carmel vanilla latte. Friendly service. Drive through is very tight for my truck. (Super Duty)

Service: 5

Recommended dishes: Carmel Iced Coffee with Whipped Cream, Iced Latte

Random person

There was no one at the drive thru and inside it was empty, had to wait 20 minutes to get someone to place our order. Menu says they have peppermint mocha(it’s a lie). Had to wait 15 minutes for our order to be ready, waited 10 minutes in order to pay.

Atmosphere: 1

Food: 3

Service: 1

Alejandra Ramirez

They always get my iced coffee special request just right🧋! About the only Dunkin that gets it perfect. Thank you so much!!!
The employees always have a great attitude with me, God bless you

Atmosphere: 5

Food: 5

Service: 4

Sarah Kadic

The amount of times I’ve been here when they are out of something that I ordered they just replace it with whatever else they have and they don’t tell me. I use the mobile order so that I can be in and out really fast yet I drive all the way home. See that it’s a completely different order drive back and have to go inside to tell them then they say “oops we forgot to tell you we’re out of that.” I was given sausage when I cannot eat pork at all for one of the instances, so if you have any allergies or religious restrictions be very careful at this Dunkin I guess .

Food: 3

Service: 1

Anonymous Rex

Great service friendly staff but the quality of some of the menu items is poor as if it was rushed and slapped together

Atmosphere: 4

Food: 4

Service: 5

Fernando Fernandez

Great place to take breakfast with your family and friends

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Caramel Iced Macchiato, Donuts, Carmel Iced Coffee with Whipped Cream, Bagel

Angelina Andrade

Thank you for always making my days better. Everyone who works there is super nice and understanding. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Chris King

Another in a long line of once great places that sold out, and now is a total joke in my opinion.
Prices are absurd, the lack of CSR duties, the cookie cutter style of strip mall is a joke. I didn't even mention the worst part, the drive-thru. I almost can't believe the zoning commission said, "Yeah, that seems legit," lol

Parking: Watch out for coffee addicts forgetting their drivers' responsibilities between 7-9am around the area. There isn't much room, at all

Kid-friendliness: They have ice cream treats.
My teenager loves it. My son will eat and drink anything.

Wheelchair accessibility: Double heavy entrance doors make it hard for walkers and wheelchairs. No automatic doors in place. Parking lot has 1 handicap spot for 5 stores to use. best to go in off peak times.

Atmosphere: 1

Food: 1

Service: 2

Janell Riddle

They don’t have either of the pre packed quarts I wanted. She had an attitude after she said she didn’t know what they had or the prices.

Atmosphere: 1

Food: 1

Service: 1

Jaynelly Babee

They don’t have either of the pre packed quarts I wanted. She had an attitude after she said she didn’t know what they had or the prices.

Atmosphere: 1

Food: 1

Service: 1

UK Khan

I have never had such a horrible Dunkin + BR experience.. I wonder how they still run this place.
SERIOUS NOTE FOR THE MANAGEMENT:
Please monitor how your staff is behaving...COLD, UNFRIENDLY and COMPLETELY UNPROFESSIONAL.

Alberto Galindo

July 14, Just went in there, a shift manager denied making a milkshake for me. I was denied service for apparently being rude. I spend about $300 monthly at Dunkin’ Donuts for me to be denied. I called to see if the general manager was available. The shift manager picked up and hanged up on the phone on me. Just terrible customer service

Atmosphere: 1

Food: 1

Service: 1

Megan Rose

They are limited on ice cream flavors. They never have all the specialty flavors. Or a good variety for that matter.

Food: 4

Service: 2

Julian Parker

Big fan

Kid-friendliness: Has grandkids was fine

Atmosphere: 5

Food: 4

Service: 5

Rev. Tonikia L. Steans (I AM THE MINDFUL-COACH)

Best ice cream.

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