I can't believe how bad the food quality at this location has fallen off! Ordered the crispy chicken burrito, chicken was hard as a rock! Loud kids, yeah won't be back.
Atmosphere: 1
Food: 1
Service: 2
Kimberly Green
So I ordered the chicken bowl without red cabbage, rice
This is how I received my bowl literally 4 pieces of meat 12 beans and 7 shreds of cheese.
Not worth 8$
The service was good but portions are horrible!!!🤬
I do not blame the employees as they serve the menu the way corporate has them to. The service was good
Food: 1
Service: 5
Jose Martinez
It's a really nice place to meet and have fun ☺️
Gladys Quintero
This establishment takes so long to make the food. More than 10 minutes at the window waiting for 2 tacos is insane! They need new management!
Atmosphere: 1
Food: 5
Service: 1
Veronica Munoz
My god is this place slow.
Carmen Orduno
The costumer service in this place is really bad, the hispanic morning manager said that all employees wear a headset to listen when a costumer is ordering and even having all this employees listening to specific drive thru orders, we always get our order messed up. If a costumer is asking no sour cream that is a common sense to not put that ingredient in the food, it does not matter if the menu is showing only the option for supreme you have to follow what the costumer is asking for. This is the first bad review I posted after so many mistakes and I will keep posting now if again I get my order wrong.
Atmosphere: 1
Food: 1
Service: 1
NeNe Moore
Prices have definitely increased, so I make it a point to take advantage of deals whenever I can. I remember when the dollar nachos were just that a dollar but now they’re $3. That said, the addition of guacamole and sour cream makes them even more enjoyable! I stopped by the drive thru recently; the service could have been a bit friendlier, but overall, my experience was fine, and the food was still satisfying.
Atmosphere: 3
Food: 4
Service: 3
Tony Hodges
It was nice
Atmosphere: 4
Food: 4
Service: 4
Ken. Hasty.
Food and service are always good here .
Atmosphere: 5
Food: 5
Service: 5
Benjamin Heath
I had a problem at the Zion Illinois Taco Bell at 1913 Sheridan Rd ZION, Illinois 60099 Store and the staff did not care
I was fond to this Taco Bell but lately it’s been a failure and I come here all the time. My first bad experience was about a month ago, I gave it a break. I gave it a break because my son 7yrs old told me the meat tasted weird, and he loves his Taco Bell but he was unable to eat his food. The comment below confirms the food is not tasting right. Now today, it angered me that my 5 year old couldn’t eat her dinner because Taco Bell did not make her order correctly from the screen, they added all the ingredients she did not want in her food and I called to put in a complaint and it is so unprofessional when a business picks up the phone then hangs up. Waste of money.
Food: 2
Service: 1
leslie barrios
Honestly chose another Taco Bell this one sucks the employee seemed high and waited over 10mins for our food we had got Two luxe box and the chicken in the Chalupa was hard, I asked for no beef in my burrito and they still put beef. The food tasted weird.
Atmosphere: 1
Food: 1
Service: 1
Angelle Mendoza
The food was super delightful and delicious, and I can also say the same about the staff. Also, the tables were super clean.
Extremely slow. Only 3 employees and no manager. Employees lackadaisical attitude angered not just myself but several other customers waiting for their food. Two customers ordered online and were waiting 45 minutes, and I git my order before them. If there was a way to cancel my order and get a refund I would have done so, but I bet refunds can only be authorized by the non-existant manager. I would normally demand an apology, but I'm certain the company just doesn't care.
I can't believe how bad the food quality at this location has fallen off! Ordered the crispy chicken burrito, chicken was hard as a rock! Loud kids, yeah won't be back.
Atmosphere: 1
Food: 1
Service: 2
So I ordered the chicken bowl without red cabbage, rice
This is how I received my bowl literally 4 pieces of meat 12 beans and 7 shreds of cheese.
Not worth 8$
The service was good but portions are horrible!!!🤬
I do not blame the employees as they serve the menu the way corporate has them to. The service was good
Food: 1
Service: 5
It's a really nice place to meet and have fun ☺️
This establishment takes so long to make the food. More than 10 minutes at the window waiting for 2 tacos is insane! They need new management!
Atmosphere: 1
Food: 5
Service: 1
My god is this place slow.
The costumer service in this place is really bad, the hispanic morning manager said that all employees wear a headset to listen when a costumer is ordering and even having all this employees listening to specific drive thru orders, we always get our order messed up. If a costumer is asking no sour cream that is a common sense to not put that ingredient in the food, it does not matter if the menu is showing only the option for supreme you have to follow what the costumer is asking for. This is the first bad review I posted after so many mistakes and I will keep posting now if again I get my order wrong.
Atmosphere: 1
Food: 1
Service: 1
Prices have definitely increased, so I make it a point to take advantage of deals whenever I can. I remember when the dollar nachos were just that a dollar but now they’re $3. That said, the addition of guacamole and sour cream makes them even more enjoyable! I stopped by the drive thru recently; the service could have been a bit friendlier, but overall, my experience was fine, and the food was still satisfying.
Atmosphere: 3
Food: 4
Service: 3
It was nice
Atmosphere: 4
Food: 4
Service: 4
Food and service are always good here .
Atmosphere: 5
Food: 5
Service: 5
I had a problem at the Zion Illinois Taco Bell at
1913 Sheridan Rd
ZION, Illinois 60099
Store and the staff did not care
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
It's Taco Bell you know what to expect
Atmosphere: 1
Food: 3
Service: 2
I was fond to this Taco Bell but lately it’s been a failure and I come here all the time. My first bad experience was about a month ago, I gave it a break. I gave it a break because my son 7yrs old told me the meat tasted weird, and he loves his Taco Bell but he was unable to eat his food. The comment below confirms the food is not tasting right. Now today, it angered me that my 5 year old couldn’t eat her dinner because Taco Bell did not make her order correctly from the screen, they added all the ingredients she did not want in her food and I called to put in a complaint and it is so unprofessional when a business picks up the phone then hangs up. Waste of money.
Food: 2
Service: 1
Honestly chose another Taco Bell this one sucks the employee seemed high and waited over 10mins for our food we had got Two luxe box and the chicken in the Chalupa was hard, I asked for no beef in my burrito and they still put beef. The food tasted weird.
Atmosphere: 1
Food: 1
Service: 1
The food was super delightful and delicious, and I can also say the same about the staff. Also, the tables were super clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cantina Chicken Bowl, Wrap, Nachos, Nacho Fries
Extremely slow. Only 3 employees and no manager. Employees lackadaisical attitude angered not just myself but several other customers waiting for their food. Two customers ordered online and were waiting 45 minutes, and I git my order before them. If there was a way to cancel my order and get a refund I would have done so, but I bet refunds can only be authorized by the non-existant manager. I would normally demand an apology, but I'm certain the company just doesn't care.
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