Every time that my wife and I go to the Brown House we always have to deal with the male owner that is extremely rude. He has no sense of customer service or professionalism. I will also be writing the Better Business Bureau to let them know. We will be telling everyone we know not to get food from the Brown House anymore.
Nice spot for good, quick food. Loved the milkshakes.
Atmosphere: 5
Food: 5
Service: 5
Tommy wright
Brown House is always a good choice
Atmosphere: 5
Food: 5
Service: 5
Carolyn Clanton
Great Dive restaurant. Small outdoor seating area. Food is fast and delicious. Highly recommend.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Breaded Tenderloin Sandwich
Donita Fulk
First time here. Coming back for ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
Rebecca Walker-Aubrey
This was my first time to try brown house. Ordered my cheese burger everything husband ordered double cheese burger deluxe. Got the order and the sandwiches were wrong went back in to get it fixed and they just switched the buns and said there you go. The burgers were cold asked for my money back and they were not very pleasant with the way they did so.
Atmosphere: 2
Food: 2
Service: 1
JaMeS AuBreY
My wife and I first visit! The cook guy needs to learn to read the order and make the food the way it was order. Also lose the attitude. I order a cheeseburger with everything and double cheeseburger deluxe the two options they offer. Deluxe and everything one of each to try their suggested dressed styles. You would think their burger cook would know the toppings included with each option. Both completely backwards and missing toppings. Go back in to get them to fixed the fix switch the buns around not adding the missing toppings. Now I have burger that is mustard, ketchup, onions and pickles only now covered in mayo the other was mayo lettuce tomato only now covered in mustard and ketchup. How does this make sense? We go back in the ask way they now cover each other sauces and cold the burger cook raises his voice and talk down to my wife and call her a liar. The try to put the burger on new bun and make us take the after asking for a refund. After processing the refund the money was NOT handed to us nicely. I did keep the veggie basket and soda I could imagine the food is good but the customer service makes it the worst food in the world and not being able to try my burger because the hamburger cook had an attitude problem and couldn't make them properly. Who will ever know if the food is good here with that kind of service..
Remember word of mouth is the best advertisement and I will make sure as you can see I do a lot of reviewing that this experience is know.
A small custard shop with delicious food. The family got burgers and I tried the fish. The milkshakes were a hit! All were freshly prepared after we ordered. We came hungry and left full.
Only place i won’t complain about! Love it here!!<3
elizabeth shaffer
I’ve been going here for years and i’ve never had a complaint for the brown house. staff is always great and food is always fresh. I understand every other fast food is doing the tip thing now, it’s nice to get tips. But i feel peer pressured to tip when you go from handing me a device and asking versus a teenager looking me in the face and asking me if i’d like to tip today. It’s not that i don’t have the money and or appreciate the service. It’s that many people like me have high anxiety and won’t be able to say no to that. I did end up tipping, that i did not want to do. I feel like the device is a much better option to ask for a tip.
Atmosphere: 5
Food: 5
Service: 3
Tony Baugher
Great, Great Food. Good price. They have been there for years and years.
Atmosphere: 5
Food: 5
Service: 5
Mark Kapocius
They take longer than fast food but it's worth the wait. Always fresh!
Every time that my wife and I go to the Brown House we always have to deal with the male owner that is extremely rude. He has no sense of customer service or professionalism. I will also be writing the Better Business Bureau to let them know. We will be telling everyone we know not to get food from the Brown House anymore.
Atmosphere: 1
Food: 2
Service: 1
A great place to buy burgers and ice cream!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Cheeseburger, Banana Fundae, Burger
Nice spot for good, quick food. Loved the milkshakes.
Atmosphere: 5
Food: 5
Service: 5
Brown House is always a good choice
Atmosphere: 5
Food: 5
Service: 5
Great Dive restaurant. Small outdoor seating area. Food is fast and delicious. Highly recommend.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Breaded Tenderloin Sandwich
First time here. Coming back for ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
This was my first time to try brown house. Ordered my cheese burger everything husband ordered double cheese burger deluxe. Got the order and the sandwiches were wrong went back in to get it fixed and they just switched the buns and said there you go. The burgers were cold asked for my money back and they were not very pleasant with the way they did so.
Atmosphere: 2
Food: 2
Service: 1
My wife and I first visit! The cook guy needs to learn to read the order and make the food the way it was order. Also lose the attitude. I order a cheeseburger with everything and double cheeseburger deluxe the two options they offer. Deluxe and everything one of each to try their suggested dressed styles. You would think their burger cook would know the toppings included with each option.
Both completely backwards and missing toppings. Go back in to get them to fixed the fix switch the buns around not adding the missing toppings. Now I have burger that is mustard, ketchup, onions and pickles only now covered in mayo the other was mayo lettuce tomato only now covered in mustard and ketchup. How does this make sense? We go back in the ask way they now cover each other sauces and cold the burger cook raises his voice and talk down to my wife and call her a liar. The try to put the burger on new bun and make us take the after asking for a refund. After processing the refund the money was NOT handed to us nicely. I did keep the veggie basket and soda I could imagine the food is good but the customer service makes it the worst food in the world and not being able to try my burger because the hamburger cook had an attitude problem and couldn't make them properly. Who will ever know if the food is good here with that kind of service..
Remember word of mouth is the best advertisement and I will make sure as you can see I do a lot of reviewing that this experience is know.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Fries, Onion Rings
A small custard shop with delicious food. The family got burgers and I tried the fish. The milkshakes were a hit!
All were freshly prepared after we ordered. We came hungry and left full.
Always a good experience!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turtle Sundae
Only place i won’t complain about! Love it here!!<3
I’ve been going here for years and i’ve never had a complaint for the brown house. staff is always great and food is always fresh. I understand every other fast food is doing the tip thing now, it’s nice to get tips. But i feel peer pressured to tip when you go from handing me a device and asking versus a teenager looking me in the face and asking me if i’d like to tip today. It’s not that i don’t have the money and or appreciate the service. It’s that many people like me have high anxiety and won’t be able to say no to that. I did end up tipping, that i did not want to do. I feel like the device is a much better option to ask for a tip.
Atmosphere: 5
Food: 5
Service: 3
Great, Great Food. Good price. They have been there for years and years.
Atmosphere: 5
Food: 5
Service: 5
They take longer than fast food but it's worth the wait. Always fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Coney Dog, Sandwich
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