Place needs better management and staff needs trained more on customer service and communication along with proper procedures I understand training new hires but it’s the same issues each time I go through very frustrating.
Atmosphere: 1
Food: 1
Service: 1
Hank Ochoa
Food is reasonable, parking is tight. Since the restaurant is small in size, very tight spaces when you go to sit down. Don't anybody in the restaurant sneeze, you might catch something. Always get your order to go.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Rice
Stormy Hicks
Food is decent. However, be prepared to wait an hour for your online order primarily on the weekends. The parking lot was hard to navigate with not nearly enough parking spots. The location is right next to 69 but the traffic Friday/ Saturday is unreal and not worth it.
So, online it says they open at 10 am. On the door, it says they open at 10 am, but the doors are locked and the drive-through is not open. I called, and the lady said they open at 10:30. It is now 10:38, and the drive-through is still not open, and the doors are still locked.
Atmosphere: 1
Service: 1
Mike Vanhorn
There is nothing express about this place! Stood in line for 15 minutes without even someone saying “hi” or “i’ll be right with you “ or something. They were more concerned with drive thru and call ahead orders.
Service: 1
Tabitha Rowe
Ive seen some people have issues with the Auburn place but we've never had problems. We always get what we like in a timely fashion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef, Plate, Chow Mein, The Original Orange Chicken, Orange Chicken, Black Pepper Chicken
Rachel Auman
Yikes just waited 40 minutes and they gave another man my order. I bet he will be upset when he gets home and finds his cub meal. Then they tried to hand me someone else's order and ran away ! We can't recommend any dishes because they wouldn't give us any.
Brandon Frick
Ordered ahead of time. Been here 20 min. So for 50 min they have known my order and I still don't have it yet!
Atmosphere: 2
Service: 1
mojoneal
Feeling for Kami; it's a pain, when people can't collect themselves and work functionally. As for the drive-thru manager Melissa; you should only move through side dishes like a lightning bolt, for the drive-thru. When you have the drive-thru loading island, loaded. Instead; you cost Kami and Neal to be without, making business inside the restaurant suffer. Finally had to go through drive-thru, because that's the only way I thought I'd get served. Quality, warm food. Instead; the attendant at the window seemed less eager to do a good job, than Neal at the front line. To Neal; take two deep breathes, next time you get to moving so fast you're making mistakes. Best of luck; Neal, from a sharer of a name. One last thing, cut your teriyaki chicken better. No one wants to shove full chicken breast in their mouth.
I am tired of getting the wrong food. There is a sticker on every single meal that tells you what to put in it. The food is always great, and the staff are always friendly.
My boyfriend doesn’t get home until like 9-9:30pm and whenever we come to try and get food, they’re always sold out of what I wanted. I get it’s to try to keep food waste limited but it’s frustrating because they only ever really have like orange chicken and fried rice.
Food: 5
Service: 3
Rays Vids
It was my first time at Panda and the staff did a great job of explaining how things work. Great food also. I will be back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Rice
Louise Williams
Drive through was spot on. Service quick. Food hot and fresh. Girl at the window was professional and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Jeff Washler
We had an all school fundraiser and they did awesome! We want to send a huge thank you to all the staff that helped Friday, September 13! You guys rocked it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Fried Rice
Gina Green
It was my mom's first time having panda. She said she would definitely want to try more options, so we will be coming back. Great staff
Place needs better management and staff needs trained more on customer service and communication along with proper procedures I understand training new hires but it’s the same issues each time I go through very frustrating.
Atmosphere: 1
Food: 1
Service: 1
Food is reasonable, parking is tight.
Since the restaurant is small in size, very tight spaces when you go to sit down.
Don't anybody in the restaurant sneeze, you might catch something. Always get your order to go.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Rice
Food is decent. However, be prepared to wait an hour for your online order primarily on the weekends. The parking lot was hard to navigate with not nearly enough parking spots. The location is right next to 69 but the traffic Friday/ Saturday is unreal and not worth it.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Peach Lychee Flavored Refresher, Chow Mein, Orange Chicken
So, online it says they open at 10 am. On the door, it says they open at 10 am, but the doors are locked and the drive-through is not open. I called, and the lady said they open at 10:30. It is now 10:38, and the drive-through is still not open, and the doors are still locked.
Atmosphere: 1
Service: 1
There is nothing express about this place! Stood in line for 15 minutes without even someone saying “hi” or “i’ll be right with you “ or something. They were more concerned with drive thru and call ahead orders.
Service: 1
Ive seen some people have issues with the Auburn place but we've never had problems. We always get what we like in a timely fashion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef, Plate, Chow Mein, The Original Orange Chicken, Orange Chicken, Black Pepper Chicken
Yikes just waited 40 minutes and they gave another man my order. I bet he will be upset when he gets home and finds his cub meal. Then they tried to hand me someone else's order and ran away ! We can't recommend any dishes because they wouldn't give us any.
Ordered ahead of time. Been here 20 min.
So for 50 min they have known my order and I still don't have it yet!
Atmosphere: 2
Service: 1
Feeling for Kami; it's a pain, when people can't collect themselves and work functionally. As for the drive-thru manager Melissa; you should only move through side dishes like a lightning bolt, for the drive-thru. When you have the drive-thru loading island, loaded. Instead; you cost Kami and Neal to be without, making business inside the restaurant suffer. Finally had to go through drive-thru, because that's the only way I thought I'd get served. Quality, warm food. Instead; the attendant at the window seemed less eager to do a good job, than Neal at the front line. To Neal; take two deep breathes, next time you get to moving so fast you're making mistakes. Best of luck; Neal, from a sharer of a name. One last thing, cut your teriyaki chicken better. No one wants to shove full chicken breast in their mouth.
Dietary restrictions: Healthy source of protein
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Teriyaki Chicken, Chow Mein
I am tired of getting the wrong food. There is a sticker on every single meal that tells you what to put in it. The food is always great, and the staff are always friendly.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
My boyfriend doesn’t get home until like 9-9:30pm and whenever we come to try and get food, they’re always sold out of what I wanted. I get it’s to try to keep food waste limited but it’s frustrating because they only ever really have like orange chicken and fried rice.
Food: 5
Service: 3
It was my first time at Panda and the staff did a great job of explaining how things work. Great food also. I will be back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Rice
Drive through was spot on. Service quick. Food hot and fresh. Girl at the window was professional and pleasant.
Atmosphere: 5
Food: 5
Service: 5
We had an all school fundraiser and they did awesome! We want to send a huge thank you to all the staff that helped Friday, September 13! You guys rocked it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Fried Rice
It was my mom's first time having panda. She said she would definitely want to try more options, so we will be coming back. Great staff
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Plate
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