Cancelled my order at the last minute because of my skin color. Nothing else is open now. I didn’t realize that refusing my order because of my race is legal.
Atmosphere: 1
Food: 3
Service: 1
Dan Medina
Ordered online at 418. At 535 to pick it up was told it was getting made right now. ? Very unorganized and unprofessional
Atmosphere: 1
Service: 1
John James
I called an hour ahead, waited for 45 plus minutes after i got there. No place to sit. Im handicap and the bench was full. I was in a lot of pain for having to stand there so long.
Atmosphere: 3
Food: 3
Service: 1
Google User
Absolutely terrible service for carry out. Workers ignored me for 5 minutes talking amongst themselves. Nearly forgot the sauces. Won’t be back.
Atmosphere: 1
Food: 3
Service: 1
Amy Silvarman
I had the worst experience I've ever encountered at a restaurant in my life. I placed an order online for Papa John's at the new location in Auburn, Indiana, on W. 7th St. When I arrived at the restaurant to check on the status of my order, the man making the pizza crust walked over to the computer, threw up his hands in frustration, and said, "We'll get to your pizza when we get to it."
Feeling discouraged, I went back to my vehicle and waited for a while. After some time, I noticed a different employee, a woman, at the front counter, so I asked her how long my order would take. She told me it would be about an hour. I decided to wait, but after about ten minutes, I returned to the counter to ask if I could change my order to delivery. She agreed but said it would take another 82 minutes because the drivers were backed up with deliveries. This was unreal!
Atmosphere: 1
Service: 1
Tanya Moreno
Worst experience ever! & pizza! First I went in to order and was told it would be 10 to 12 minutes. Needless to say I went in 5 different times and got home with a piece of pizza with a long strain of a blond hair, the pizza was still dough, and the so called epic stuffed cheese crust was not melted at all and laying in more dough! 🤮
Atmosphere: 1
Food: 1
Service: 1
A Amburgey
Pizza was doughy in the center
Atmosphere: 3
Food: 1
Service: 3
Shelly Bailey
Placed an online pizza order. While processing my payment "their system went down" the money was debited from my bank account however the employee and manager insisted I needed "to pay for it again" and was told the original purchase payment would be returned into my bank account without 3-7 business days. So since they couldn't refund the money back into my account that day I chose to not accept the food. The interior of the building also did not look the cleanest.
Atmosphere: 1
Service: 1
Mike Austin
Orders have always been great, and on time, they don't wimp out on the toppings! Best papa johns I've ever ordered from!
I went in and ordered a pizza for delivery, yes, in person because I was there getting gas. She said it would be 30-35 minutes. She mentioned tip and I said "I hate to give a tip before I see what kind of service I get" but I gave a generous tip anyhow. I went home and waited. 35 minutes came and went, 45 minutes later I called and she said it has left there so give it a few more minutes. I patiently waited 10 more minutes then I decided to go outside and watch for them in case they were having trouble finding it. I opened my front door and there was my cold pizza on the ground 55 minutes after I ordered it. Despite this note taped to my door!
Cancelled my order at the last minute because of my skin color. Nothing else is open now. I didn’t realize that refusing my order because of my race is legal.
Atmosphere: 1
Food: 3
Service: 1
Ordered online at 418. At 535 to pick it up was told it was getting made right now. ? Very unorganized and unprofessional
Atmosphere: 1
Service: 1
I called an hour ahead, waited for 45 plus minutes after i got there. No place to sit. Im handicap and the bench was full. I was in a lot of pain for having to stand there so long.
Atmosphere: 3
Food: 3
Service: 1
Absolutely terrible service for carry out. Workers ignored me for 5 minutes talking amongst themselves. Nearly forgot the sauces. Won’t be back.
Atmosphere: 1
Food: 3
Service: 1
I had the worst experience I've ever encountered at a restaurant in my life. I placed an order online for Papa John's at the new location in Auburn, Indiana, on W. 7th St. When I arrived at the restaurant to check on the status of my order, the man making the pizza crust walked over to the computer, threw up his hands in frustration, and said, "We'll get to your pizza when we get to it."
Feeling discouraged, I went back to my vehicle and waited for a while. After some time, I noticed a different employee, a woman, at the front counter, so I asked her how long my order would take. She told me it would be about an hour. I decided to wait, but after about ten minutes, I returned to the counter to ask if I could change my order to delivery. She agreed but said it would take another 82 minutes because the drivers were backed up with deliveries. This was unreal!
Atmosphere: 1
Service: 1
Worst experience ever! & pizza! First I went in to order and was told it would be 10 to 12 minutes. Needless to say I went in 5 different times and got home with a piece of pizza with a long strain of a blond hair, the pizza was still dough, and the so called epic stuffed cheese crust was not melted at all and laying in more dough! 🤮
Atmosphere: 1
Food: 1
Service: 1
Pizza was doughy in the center
Atmosphere: 3
Food: 1
Service: 3
Placed an online pizza order. While processing my payment "their system went down" the money was debited from my bank account however the employee and manager insisted I needed "to pay for it again" and was told the original purchase payment would be returned into my bank account without 3-7 business days. So since they couldn't refund the money back into my account that day I chose to not accept the food. The interior of the building also did not look the cleanest.
Atmosphere: 1
Service: 1
Orders have always been great, and on time, they don't wimp out on the toppings! Best papa johns I've ever ordered from!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Crust Pepperoni Pizza, Sausage, Cheese Pizza
I went in and ordered a pizza for delivery, yes, in person because I was there getting gas. She said it would be 30-35 minutes. She mentioned tip and I said "I hate to give a tip before I see what kind of service I get" but I gave a generous tip anyhow. I went home and waited. 35 minutes came and went, 45 minutes later I called and she said it has left there so give it a few more minutes. I patiently waited 10 more minutes then I decided to go outside and watch for them in case they were having trouble finding it. I opened my front door and there was my cold pizza on the ground 55 minutes after I ordered it. Despite this note taped to my door!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Best pizza in auburn Indiana great service nice people it awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Crust Pepperoni Pizza, Papadias, Pizzas Wings
Good pizza
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and great food for a great price! Highly recommend the garlic parmesan bread sticks! They are delicious!
Atmosphere: 5
Food: 5
Service: 5
Very nice employees, good pizza for what it is. Not bad for a quick bite.
Atmosphere: 2
Food: 3
Service: 5
You can get better pizza at dominoes and
Atmosphere: 1
Food: 1
Service: 1
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