Love there decaffeinated coffee with butter pecan syrup and the coffee with hazelnut and caramel with creme of course. The workers are excellant
Atmosphere: 5
Food: 5
Service: 5
Lumos Nox
There are one or two people working the drive through that are rude and will make you feel rushed. I avoid this Dunkin as much as possible due to that fact.
Atmosphere: 3
Food: 2
Service: 1
Reagan Miller
Never consistent, always rude.
Atmosphere: 1
Food: 2
Service: 1
kendall stewart
Young lady at drive through was extremely rude. absolutely no customer services skills. Messed up the order which is okay but was rude to us after the fact.
Alana B
Employees listen to your order and execute well.
Atmosphere: 4
Food: 4
Service: 4
Kevin
I ordered with uber eats and I only got 3 items out of my 5 item order and the bag was sealed! the presentation of the food was just sad soggy and sloppy they didn’t even try lazy if you don’t want to do your job correctly find another one. If I could rate this place 0 stars I would I won’t order from this Dunkin again.
Atmosphere: 1
Food: 1
Service: 1
Josh Mooney
Tried to charge me a dollar a piece for a small ice water for my kids.
Nick Carpenter
The remodel is great! Very friendly staff too!
Birch Springer
I asked for a simple Carmel espresso with cream and drizzle , the lady looks at me and says so you want black coffee , I do not have time for stupid , and as momma was always right , you cannot fix stupid , walked out , and kept moving forward , a pass for sure America .
Brittani Schindler
I placed a pickup order here at 5:50 in the morning. Got there at 6am with no one in the drive thru so I pulled up and told them I was there to pickup. They told me I had to come in, I said you can’t just hand it though the window? They said no you have to come in. I come in and my order isn’t ready still then the dude takes 10 minutes to bag my order even though I said he can just hand it to me bc I was in a hurry and didn’t want him to waste the huge bag. He decided to then bag it as slowly as possible. I placed it for pickup bc I have an hour drive to work. I shouldn’t still have to wait when it’s this early in the morning and they’re not busy at all. I got to other locations all the time and they’re always hand me the pickup through the window. This location just loves to make things difficult
Just went through the drive thru, the lady completely rushed us cutting us off as we were ordering so ended up only ordering half of what we wanted. She was unbelievably rude. Ran some errands and came back to get the rest and she made everything wrong. So thats cool. Id go to plainfield dunkin instead or even the many other options in avon.
Alexis White
The person in the drive through is extremely impatient and rude. This is every time I come here. Not just this once occasion.
I asked for her name so I could specifically mention her in this review. Which she refused to give to me. I would like to see something done about this place as it’s ruining my dunkin experiences. Will not be going back and will be spreading the word.
Prabjot s
I don’t usually leave reviews, but the service I received from Joban at dunkin Donuts deserves a shoutout. From the moment I walked in, he greeted me with a warm smile and genuinely welcoming attitude that instantly brightened my morning. He was patient, helpful, and made sure my order was just right—down to the smallest details. It’s clear he takes pride in what he does, and it really shows in how he treats customers. Great service like this is rare, and Joban definitely made my visit memorable. Thank you for starting my day on such a positive note!
mariela velasques
As time goes by the food has changed the bagel the muffin, doughnut 🍩
Japneet Kaur
workers in the morning today had the ugliest attitude, the drink is absolutely terrible i got matcha it’s not even mixed it at all, and the cup it 90% ice which is what i’m used too, but i cant stand paying $8 for a drink that’s terrible , not to mention the worst customer service
Love there decaffeinated coffee with butter pecan syrup and the coffee with hazelnut and caramel with creme of course. The workers are excellant
Atmosphere: 5
Food: 5
Service: 5
There are one or two people working the drive through that are rude and will make you feel rushed. I avoid this Dunkin as much as possible due to that fact.
Atmosphere: 3
Food: 2
Service: 1
Never consistent, always rude.
Atmosphere: 1
Food: 2
Service: 1
Young lady at drive through was extremely rude. absolutely no customer services skills. Messed up the order which is okay but was rude to us after the fact.
Employees listen to your order and execute well.
Atmosphere: 4
Food: 4
Service: 4
I ordered with uber eats and I only got 3 items out of my 5 item order and the bag was sealed! the presentation of the food was just sad soggy and sloppy they didn’t even try lazy if you don’t want to do your job correctly find another one. If I could rate this place 0 stars I would I won’t order from this Dunkin again.
Atmosphere: 1
Food: 1
Service: 1
Tried to charge me a dollar a piece for a small ice water for my kids.
The remodel is great! Very friendly staff too!
I asked for a simple Carmel espresso with cream and drizzle , the lady looks at me and says so you want black coffee , I do not have time for stupid , and as momma was always right , you cannot fix stupid , walked out , and kept moving forward , a pass for sure America .
I placed a pickup order here at 5:50 in the morning. Got there at 6am with no one in the drive thru so I pulled up and told them I was there to pickup. They told me I had to come in, I said you can’t just hand it though the window? They said no you have to come in. I come in and my order isn’t ready still then the dude takes 10 minutes to bag my order even though I said he can just hand it to me bc I was in a hurry and didn’t want him to waste the huge bag. He decided to then bag it as slowly as possible. I placed it for pickup bc I have an hour drive to work. I shouldn’t still have to wait when it’s this early in the morning and they’re not busy at all. I got to other locations all the time and they’re always hand me the pickup through the window. This location just loves to make things difficult
Restaurantji Recommends
Just went through the drive thru, the lady completely rushed us cutting us off as we were ordering so ended up only ordering half of what we wanted. She was unbelievably rude. Ran some errands and came back to get the rest and she made everything wrong. So thats cool. Id go to plainfield dunkin instead or even the many other options in avon.
The person in the drive through is extremely impatient and rude. This is every time I come here. Not just this once occasion.
I asked for her name so I could specifically mention her in this review. Which she refused to give to me. I would like to see something done about this place as it’s ruining my dunkin experiences. Will not be going back and will be spreading the word.
I don’t usually leave reviews, but the service I received from Joban at dunkin Donuts deserves a shoutout. From the moment I walked in, he greeted me with a warm smile and genuinely welcoming attitude that instantly brightened my morning. He was patient, helpful, and made sure my order was just right—down to the smallest details. It’s clear he takes pride in what he does, and it really shows in how he treats customers. Great service like this is rare, and Joban definitely made my visit memorable. Thank you for starting my day on such a positive note!
As time goes by the food has changed the bagel the muffin, doughnut 🍩
workers in the morning today had the ugliest attitude, the drink is absolutely terrible i got matcha it’s not even mixed it at all, and the cup it 90% ice which is what i’m used too, but i cant stand paying $8 for a drink that’s terrible , not to mention the worst customer service
Atmosphere: 1
Food: 1
Service: 1
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