I was charged full price for a cup of water as I was for a soft drink. No one told me a head of time that I was being charged for the water. I had asked for 1 drink 1 water the guy put out a 9 oz cup and at 20 oz cup. I asked if 1 could have a bigger cup for water or if I could have 2 small cups. The guy said the small cups are for water I said OK, my I have 2. Then he took away the small cup and put out another 20 oz cup. I thanked him. But when I got to the table I saw the receipt should $5.90 for 2 drinks. I have trouble walking and I need a lot of water when I eat, I knew having to walk up multiple times for water would be difficult, that's why I wanted a bigger cup or 2 smalls to reduce the number of trips for water. I went to the counter to ask for salt, which they had none, and I asked about the charges for the water, the guy said the charge was for the paper. I said but you didn't tell me that you were charging me. He rolls his eyes and angrily pulled of his gloves and headed to the register. I thought he was going to refund my money but he stopped and asked can't I make it up to you by giving you a cookie or chips. I didn't want cookies or chips. I felt so disrespected by his attitude, I took my receipt and said forget it but I will leave a review about this. He then proceeded to tell his coworkers about the confrontation and they all joined in, in laughter. On top of all that the food was cold, not even warm. It was my first and last time I will ever eat there again. Not the kind of experience I ever want to have.
Atmosphere: 3
Food: 1
Service: 1
m spieker
Love their salsa Verde, free guacamole, and free queso. However, their queso reminds me of some canned Campbell's cheese soup with some spices and peppers thrown in to add a little flavor and texture, but that stuff doesn't take the processed can cheese flavor away.
Atmosphere: 3
Food: 4
Service: 3
Shelma Chavez
Literally not going to order from here anymore. The last time we ordered the food tasted funky. Today we got home with our order and the food was incorrect. Not ordering from here again.
Food: 1
Kayla Harshbarger
Burrito was smaller than other locations Two employees were working tonight One was wearing gloves while preparing food The other employee was not wearing gloves, said employee stepped outside to deliver a curbside order and came back in and continued to prepare food with no gloves I wouldn’t recommend this location
Atmosphere: 1
Food: 1
Service: 1
Ressie Pieces
Grub Hub order Quesadilla was missing the 3 add on items and not appetizing. Nachos missing queso and items to add on. Not sure I'll order from there again.
Food: 2
Service: 2
Lauri Randolph
I felt completely ignored and rushed, which made me feel like my concerns as a customer weren't valued. The way I was treated by the manager was upsetting, leaving me feeling disappointed both about my experience and myself for choosing this place to eat.
Joshua Raveed
Had two orders different orders recent from Dash where they didn't include half the order. Avoid the Avon Qdoba.
Service: 1
Amy Gonzalez
Worse customer service ever! all of them are rude. why work if you’re gonna be rude ??? the young lady that gave me my order literally thru bag of food at me. get rid of all of them. worse experience ever
Atmosphere: 1
Food: 5
Service: 1
Deandre Morrison
Great customer service good nice hot and filled up food thank you !!!!
Atmosphere: 5
Food: 5
Service: 5
Ashley Schubert
The employees are sad, depressed and rude. They won't acknowledge you and can't be bothered to give at least neutral service. But I don't blame them, I blame the company or the franchise. Companies always say the customer is number one and to take care of them. But no one is really looking out for the employees. When a company doesn't take care of its employees they become upset and disgruntled and customers see that. you can't expect to treat them like crap and them be happy.
Amazing place. Came in because of a review of the quesadilla. It looked amazing. I got one and it looked the exact same. Consistent and delicious
Atmosphere: 5
Food: 5
Service: 5
Matthew Neuman
I love Qdoba, just not this location. Which is frustrating because its the closest to my house. They offen get the online orders wrong and skimp on the meat. My last burrito was overflowing with rice and all other ingredients were lacking.
Atmosphere: 2
Food: 1
Service: 2
Aiden Vaught
The food was great, the atmosphere was cozy, and the time from ordering to paying was very quick. 10/10 experience would come again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Daniel Garcia
Stopped by for dinner at 5:30 Pm and the team member Dylan was very rude. Doesn’t acknowledge you when you walk in the door or when you get to the window, he just looks at you like you’re bothering him! When he did my portions, he was very shy with the portion serving. I asked if he can give me a little bit more steak and he said he was gonna have to charge me more when he barely gave me any to begin with. Dylan was not friendly was not cordial. Dylan seem happy that I was there to eat.
I was charged full price for a cup of water as I was for a soft drink. No one told me a head of time that I was being charged for the water. I had asked for 1 drink 1 water the guy put out a 9 oz cup and at 20 oz cup. I asked if 1 could have a bigger cup for water or if I could have 2 small cups. The guy said the small cups are for water I said OK, my I have 2. Then he took away the small cup and put out another 20 oz cup. I thanked him. But when I got to the table I saw the receipt should $5.90 for 2 drinks. I have trouble walking and I need a lot of water when I eat, I knew having to walk up multiple times for water would be difficult, that's why I wanted a bigger cup or 2 smalls to reduce the number of trips for water. I went to the counter to ask for salt, which they had none, and I asked about the charges for the water, the guy said the charge was for the paper. I said but you didn't tell me that you were charging me. He rolls his eyes and angrily pulled of his gloves and headed to the register. I thought he was going to refund my money but he stopped and asked can't I make it up to you by giving you a cookie or chips. I didn't want cookies or chips. I felt so disrespected by his attitude, I took my receipt and said forget it but I will leave a review about this. He then proceeded to tell his coworkers about the confrontation and they all joined in, in laughter. On top of all that the food was cold, not even warm. It was my first and last time I will ever eat there again. Not the kind of experience I ever want to have.
Atmosphere: 3
Food: 1
Service: 1
Love their salsa Verde, free guacamole, and free queso. However, their queso reminds me of some canned Campbell's cheese soup with some spices and peppers thrown in to add a little flavor and texture, but that stuff doesn't take the processed can cheese flavor away.
Atmosphere: 3
Food: 4
Service: 3
Literally not going to order from here anymore. The last time we ordered the food tasted funky. Today we got home with our order and the food was incorrect. Not ordering from here again.
Food: 1
Burrito was smaller than other locations
Two employees were working tonight
One was wearing gloves while preparing food
The other employee was not wearing gloves, said employee stepped outside to deliver a curbside order and came back in and continued to prepare food with no gloves
I wouldn’t recommend this location
Atmosphere: 1
Food: 1
Service: 1
Grub Hub order Quesadilla was missing the 3 add on items and not appetizing. Nachos missing queso and items to add on. Not sure I'll order from there again.
Food: 2
Service: 2
I felt completely ignored and rushed, which made me feel like my concerns as a customer weren't valued. The way I was treated by the manager was upsetting, leaving me feeling disappointed both about my experience and myself for choosing this place to eat.
Had two orders different orders recent from Dash where they didn't include half the order. Avoid the Avon Qdoba.
Service: 1
Worse customer service ever! all of them are rude. why work if you’re gonna be rude ??? the young lady that gave me my order literally thru bag of food at me. get rid of all of them. worse experience ever
Atmosphere: 1
Food: 5
Service: 1
Great customer service good nice hot and filled up food thank you !!!!
Atmosphere: 5
Food: 5
Service: 5
The employees are sad, depressed and rude. They won't acknowledge you and can't be bothered to give at least neutral service.
But I don't blame them, I blame the company or the franchise. Companies always say the customer is number one and to take care of them. But no one is really looking out for the employees. When a company doesn't take care of its employees they become upset and disgruntled and customers see that. you can't expect to treat them like crap and them be happy.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
This was kinda dry unfortunately
Atmosphere: 5
Food: 3
Service: 5
Amazing place. Came in because of a review of the quesadilla. It looked amazing. I got one and it looked the exact same. Consistent and delicious
Atmosphere: 5
Food: 5
Service: 5
I love Qdoba, just not this location. Which is frustrating because its the closest to my house. They offen get the online orders wrong and skimp on the meat. My last burrito was overflowing with rice and all other ingredients were lacking.
Atmosphere: 2
Food: 1
Service: 2
The food was great, the atmosphere was cozy, and the time from ordering to paying was very quick. 10/10 experience would come again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Stopped by for dinner at 5:30 Pm and the team member Dylan was very rude. Doesn’t acknowledge you when you walk in the door or when you get to the window, he just looks at you like you’re bothering him! When he did my portions, he was very shy with the portion serving. I asked if he can give me a little bit more steak and he said he was gonna have to charge me more when he barely gave me any to begin with. Dylan was not friendly was not cordial. Dylan seem happy that I was there to eat.
Atmosphere: 1
Food: 1
Service: 1
Loading...