McDonald's

320 Cross County Plaza, Batesville
(812) 934-4242

Recent Reviews

Sort by
Brian Russell

Service was friendly and prompt, and the location is clean and well kept. There is no drink dispenser here, which is frustrating for dine in. I won't lower the review score for it because the employees working to maintain the store don't deserve it, but this is something I expect to see and it wasn't here. When designing locations, this is something customers want.

Parking: Lots of readily available parking, honestly probably more than what customers could reasonably fit in the building.

Wheelchair accessibility: Pretty standard stuff for a McDonald's, though the handicapped parking is not immediately adjacent to the building/curb.

Atmosphere: 5

Food: 5

Service: 5

Markus Brierly

Always missing or messed up items at this location. They used to fix it if they messed up, it happened so much, I don't even waste gas and just eat it.

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Double Cheeseburger and Fries, Hamburger, Mcchicken, Egg Mcmuffin, Big Mac, Cheeseburger, Buttermilk Crispy Chicken, Big Breakfast

Matthew Hersley

Big Mac ordered with extra meat and no lettuce or pickle. It came with everything on it and no extra meat and an insane amount of sauce. French fries were cold and flimsy with no salt, Chicken nuggets tasted like cardboard. Also got two Dr Peppers instead of cokes. No napkins either. One of the worst experiences I've ever had at a Mcdonald's. The staff was nice. But that's it.

gm love

36 minutes for food is crazy new management and it got worse

Atmosphere: 1

Food: 1

Service: 1

Leo Rao

The fry was supposed to be a large but maybe a Medium at best. If the employees weren't gossiping their back line would've been swept too. Minor mistakes. Besides that the food seems fresh and definitely warm.

Atmosphere: 5

Food: 3

Service: 5

Don Burcham

Stopped at drive thru. There are two lanes, one car in front of me in both lines. Took twenty three minutes to get my food.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Double Cheeseburger and Fries

Brittani Amos

We came through the drive through 10 minutes before close and proceeded to sit there the entire 10 minutes while we were completely ignored. We even spoke with an employee outside, who proceeded to totally ignore us. The service and attitude of the employees here is absolutely apalling.

Atmosphere: 1

Food: 1

Service: 1

Tony Shaw

Store closes at 11 o'clock and drive through set and drive through for 10 minutes. While people inside ignore does because they didn't want to make an order 10 minutes still closing.
Ask the worker outside who promptly ignored us afterward you are.

Parking: Free

Kid-friendliness: Yes

Wheelchair accessibility: Yes ramp

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Double Quarter Pounder with Cheese, Double Cheeseburger and Fries, Mcchicken, Cheeseburger, Sausage Burrito

Marc Robinson

I ordered nuggets and Mcdouble. I understand the wait, because it was busy, but the sandwich was incorrect, and the manager on duty just took my sandwich and added a patty to and said that's what they left off, poor customer service. I asked for a fresh sandwich he snatched it and remade it but it was poorly made, I already felt out of place because I was the only black person in the restaurant. I pass through often because I drive a box a box truck. To the team in thus establishment work on customer service. I know I'm only one customer, but customers pay the bills.

Atmosphere: 1

Food: 1

Service: 1

Tom Hachiya

The team and the food was great. The new(ish) layout lost all the personality of the original restaurant.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Big Mac

Walter Gilbreath

This is the third time within a month period that we ordered our food and when we get home we are missing items. Only in the evening time do we ever have issues with our orders.

Service: 1

Belinda Runyon

It's okay I guess, they used my friends coupons.

Atmosphere: 3

Food: 3

Service: 3

cindy trenum

Should have known better. We were traveling to my parents for Thanksgiving, and my husband stopped at this drive-thru location that I knew to be slow. There were a total of five cars behind the speakers when we pulled up, so the line was by no means wrapped around the building. It was a full 1/2 hour before we got our food. You would think, being that backed up, the food would be hot and fresh, you would be wronge. The fries were luke warm and limp, a major disappointment.

Food: 3

Service: 1

Recommended dishes: Double Cheeseburger and Fries

Kirsten Baumer

Wish my kiddo didn't love McDonald's so much so I didn't have to sit in this Line all the time. Following the remodel this business doesn't seem to have the staff to keep up with their increasing customer amount. Always a long line. Frequently takes 20 min or more to get through the line

Vicki Altieri

Order oatmeal that came to me like soup. When I asked for it to be fixed the woman snapped at me and said I filled it to the right line in a very irritated voice . I am disappointed that they spent a lot to build a new building yet the service does not reflect the new building 😕

Atmosphere: 1

Food: 2

Service: 1

Loading...