Friendly and fast service every worked hard and inter activity with customer good environment
Atmosphere: 5
Food: 5
Service: 5
RJ Howell
Very professional, efficient, and personable drive thru staff.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Hallatt
Your system was down I couldn't pay so they gave it to me for free I went back later to pay the 13 bucks and was ridiculed by everybody behind the counter....last time I do what's right for this place!!!
Connie Rollins
Beef an cheese yum yum
Atmosphere: 5
Food: 5
Service: 5
RoadMonger
I thought the new chicken tenders were very tasty. All of the staff seemed friendly. My order was ready quickly. The dining room was clean and comfortable. The restroom was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, French Dip
fallenjediandrew
Very nice staff and the food was good.
Atmosphere: 5
Food: 5
Service: 5
Daniel Battista
I mostly go here for the Jamocha shake and gyro or reuben, but the shake machine is often down and it's a waste of time. Aside from that, the gyro and reuben are pretty good and pretty reasonably priced for the area, and the Jamocha shake is the best coffee drink you can get in this town
Food: 5
Service: 3
Paul
Try the beef nugget bowl
Atmosphere: 5
Food: 5
Service: 5
Cory Craig
This place has gone downhill since Dunbar no longer owns it. Few months ago I ordered biscuits and gravy, among other things, and I get home and they only gave me a cup of gravy and no biscuit. People make mistakes, I get it. So I returned to the store and told them what happened. No apologies or anything and they immediately gave me a biscuit, which was probably mine, that is now cold, along with the rest of the cold food I ordered. Against my better judgment, I was there last night and ordered a few sandwiches including a French dip. Again, I got home and they didnt give me my au jus for the French dip. I had to return to the store, where again, they don't even apologize. They give me the au jus that was already sitting on counter. This girl didnt say a word, didnt apologize or anything. This is horrible customer service. People make mistakes, I've worked in fast food, specifically this arbys for years. Its how you react to the mistake that is important and they just don't care at all.
Food: 2
Service: 1
Adam Roberts
Simple fast food. Food was hot. Service was slow. Especially for breakfast. Order was correct. Menu is limited.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Potato Cakes
Benjamin Bergey
Drive thru said they do not accept or honor any deals, then took nearly 20 minutes to make 3 roast beef sandwiches. Refusing to honor national deals is bad enough, but demanding menu price while offering disappointing service is embarrassing. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Aubree Campbell
My mozzarella sticks were cold and stiff did not seemed cooked all the way. Gave me a Curly fry instead of a crinkle fry which is understandable so I waited in the drive through which the line was very long and the guy was completely rude to me when I told them I wanted crinkle instead of curly. I also waited at the drive through speaker for over 5 minutes which added onto how I had to sit through the drive through twice. Terrible service. Rude people work here and also said something about the sauce I got and said I don’t know how you eat that. I don’t feel it’s appropriate to comment on someone’s eating. I usually like their food but not this time around. 😡😡
Atmosphere: 1
Food: 1
Service: 1
Kyle Daugherty
BLUF — buyers beware: do not use the app to order from this restaurant, because you won’t know if everything that you ordered is available until AFTER you’ve given them your money and arrived at the restaurant to pick up your order. Worse, they won’t refund your money nor will they substitute a like item.
This so called “fast food restaurant” is quite possibly the worst place restaurant in the Bedford area. The main reason why my family and I decided to order from there was because they have an app that allows you to order and pay ahead of time, so all one has to do is go inside and “skip the line” to pick up your order. The first issue they have with this option is that the menu is never updated with what items are available and which ones are “sold out” or unavailable. To add to this problem, when a customer orders an item(s) that isn’t available the restaurant doesn’t inform them of such. Further, when this occurs the restaurant staff doesn’t refund the money spent on said items, nor do they substitute a like item in its place. So, bottom line, this restaurant is stealing from the customers. This exact situation has happened to me on multiple occasions. For instance, on one occasion I ordered three cherry turnovers for my wife, son, and myself and when I arrived and picked up the order, the turnovers were not in the bag. Upon inquiring about the missing turnovers the staff told me they weren’t available, so I asked for a refund. They told me they couldn’t refund me for the unavailable items. So then I asked them to substitute the cherry turnovers with apple, to which they responded they could not do that either. So in that particular case they essentially stole my money. On another occasion, the very same issues occurred, but this time instead of turnovers it was the Reese’s cookies option that is on their menu. The first time this happened to me, I simply chalked it up to poor customer service and terrible staffing issues. However, when the exact same experience occurred approximately one month later, I could no longer believe that it was a “one-time phenomenon” and I’m positive that it has happened to others.
Wheelchair accessibility: The handicap parking is directly adjacent to the entrance, however if the drive through line is long, then the handicap parking spots are inaccessible. Further, if a handicap customer is ready to leave and the drive through line is long, then they must wait until the line shortens.
Atmosphere: 1
Food: 1
Service: 1
Alexius Smith
I just want to say how unimpressed I was with the drive thru girl tonight. Clearly eating out is expensive already, so if you forget the item I will come back. But for you to roll your eyes because I was missing an item that you all forgot is not professional.
Great service and food.
Atmosphere: 5
Food: 5
Service: 5
Friendly and fast service every worked hard and inter activity with customer good environment
Atmosphere: 5
Food: 5
Service: 5
Very professional, efficient, and personable drive thru staff.
Atmosphere: 5
Food: 5
Service: 5
Your system was down I couldn't pay so they gave it to me for free I went back later to pay the 13 bucks and was ridiculed by everybody behind the counter....last time I do what's right for this place!!!
Beef an cheese yum yum
Atmosphere: 5
Food: 5
Service: 5
I thought the new chicken tenders were very tasty. All of the staff seemed friendly. My order was ready quickly. The dining room was clean and comfortable. The restroom was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, French Dip
Very nice staff and the food was good.
Atmosphere: 5
Food: 5
Service: 5
I mostly go here for the Jamocha shake and gyro or reuben, but the shake machine is often down and it's a waste of time. Aside from that, the gyro and reuben are pretty good and pretty reasonably priced for the area, and the Jamocha shake is the best coffee drink you can get in this town
Food: 5
Service: 3
Try the beef nugget bowl
Atmosphere: 5
Food: 5
Service: 5
This place has gone downhill since Dunbar no longer owns it. Few months ago I ordered biscuits and gravy, among other things, and I get home and they only gave me a cup of gravy and no biscuit. People make mistakes, I get it. So I returned to the store and told them what happened. No apologies or anything and they immediately gave me a biscuit, which was probably mine, that is now cold, along with the rest of the cold food I ordered. Against my better judgment, I was there last night and ordered a few sandwiches including a French dip. Again, I got home and they didnt give me my au jus for the French dip. I had to return to the store, where again, they don't even apologize. They give me the au jus that was already sitting on counter. This girl didnt say a word, didnt apologize or anything. This is horrible customer service. People make mistakes, I've worked in fast food, specifically this arbys for years. Its how you react to the mistake that is important and they just don't care at all.
Food: 2
Service: 1
Simple fast food. Food was hot. Service was slow. Especially for breakfast. Order was correct. Menu is limited.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Potato Cakes
Drive thru said they do not accept or honor any deals, then took nearly 20 minutes to make 3 roast beef sandwiches. Refusing to honor national deals is bad enough, but demanding menu price while offering disappointing service is embarrassing. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
My mozzarella sticks were cold and stiff did not seemed cooked all the way. Gave me a Curly fry instead of a crinkle fry which is understandable so I waited in the drive through which the line was very long and the guy was completely rude to me when I told them I wanted crinkle instead of curly. I also waited at the drive through speaker for over 5 minutes which added onto how I had to sit through the drive through twice. Terrible service. Rude people work here and also said something about the sauce I got and said I don’t know how you eat that. I don’t feel it’s appropriate to comment on someone’s eating. I usually like their food but not this time around. 😡😡
Atmosphere: 1
Food: 1
Service: 1
BLUF — buyers beware: do not use the app to order from this restaurant, because you won’t know if everything that you ordered is available until AFTER you’ve given them your money and arrived at the restaurant to pick up your order. Worse, they won’t refund your money nor will they substitute a like item.
This so called “fast food restaurant” is quite possibly the worst place restaurant in the Bedford area. The main reason why my family and I decided to order from there was because they have an app that allows you to order and pay ahead of time, so all one has to do is go inside and “skip the line” to pick up your order. The first issue they have with this option is that the menu is never updated with what items are available and which ones are “sold out” or unavailable. To add to this problem, when a customer orders an item(s) that isn’t available the restaurant doesn’t inform them of such. Further, when this occurs the restaurant staff doesn’t refund the money spent on said items, nor do they substitute a like item in its place. So, bottom line, this restaurant is stealing from the customers. This exact situation has happened to me on multiple occasions. For instance, on one occasion I ordered three cherry turnovers for my wife, son, and myself and when I arrived and picked up the order, the turnovers were not in the bag. Upon inquiring about the missing turnovers the staff told me they weren’t available, so I asked for a refund. They told me they couldn’t refund me for the unavailable items. So then I asked them to substitute the cherry turnovers with apple, to which they responded they could not do that either. So in that particular case they essentially stole my money. On another occasion, the very same issues occurred, but this time instead of turnovers it was the Reese’s cookies option that is on their menu. The first time this happened to me, I simply chalked it up to poor customer service and terrible staffing issues. However, when the exact same experience occurred approximately one month later, I could no longer believe that it was a “one-time phenomenon” and I’m positive that it has happened to others.
Wheelchair accessibility: The handicap parking is directly adjacent to the entrance, however if the drive through line is long, then the handicap parking spots are inaccessible. Further, if a handicap customer is ready to leave and the drive through line is long, then they must wait until the line shortens.
Atmosphere: 1
Food: 1
Service: 1
I just want to say how unimpressed I was with the drive thru girl tonight. Clearly eating out is expensive already, so if you forget the item I will come back. But for you to roll your eyes because I was missing an item that you all forgot is not professional.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Roast Beef, Curly Fries
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