Went there today to purchase chicken and was told it would be 17 minutes to get food because they were out of chicken….there wasn’t anyone in the store waiting or in drive through and the people working were just standing around talking and not cooking anything
Atmosphere: 1
Food: 1
Service: 1
Ashley Jones
Best chicken tenders ever. Love the buffalo ranch dipping sauce premixed
Atmosphere: 5
Food: 5
Service: 5
Randy Thacker
I was so looking forward to KFC. But was disappointed in the slow service and the taste of the food. I am so glad that I didn't get the bucket of chicken. It didn't taste like Bloomington Chicken at KFC. The coleslaw wasn't good, the biscuit was maybe from yesterday and the chicken was plain, like there was no seasoning and no flavor. I will not return to this KFC as it was a waste of my money.
Food: 2
Service: 2
Anthony Neukam
Hey owners/franchise why don't you actually read these reviews and care about your business many many reviews of repeat problems time to step up and do your job.
Atmosphere: 1
Food: 1
Service: 1
t Sowders
Ordered online. Went to pick up meal. Of course we had to wait even though I ordered 4 hours early for my pick up. Nobody at the counter . My wife had to yell back to even get somebody. Drive the 20 miles home to find they left out the mashed potatoes. Does that sound like a big deal ? Maybe not to some. But when you have 5 children and 2 adults to feed without the sides there's just not enough food for everyone. So I call . Explain to mngr issue. He told me to look in the brown bag. Like I'm stupid and I didn't already do exactly that. Basically he hung up on me. I call customer service. 45 minutes. 4 different people. They offered to reimburse me for the potatoes. I wonder why there a failing business. Never ever again.
Trisha Patton
This place is filthy!!!!!!!
Atmosphere: 1
Food: 3
Service: 3
Matthew Livingston
There is either not enough or they don't have any chicken, poorly managed location. It's a shame that if you can't run a proper business, then move on.
Atmosphere: 1
Food: 3
Service: 1
Penny Clark
Cody is a really good cook for the place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Cole Slaw
Everett James Patrick (Hillbilly)
Went through the drive-thru got to the dunk it bucket didn't get any gravy supposed to come with two gravies no gravy although we got a dipping sauce the mashed potato poppers was horrible by far one of the nastiest things I've ever put in my mouth! We didn't get any silverware or napkins in our bag, it's pretty sad these fast food joints quantities getting smaller services crappy my daughter's real nothing fake about it it's all there I just don't tear it in half and give it to him..
Atmosphere: 1
Food: 1
Service: 1
Sara Muse
This was disgusting I got a spicy mashed potato bowl that had an inch of grease on top and the tenders were full of gristle. Not good at all. The boys working were very very nice to me tho when all I was do was complaining lol but a 40.00 lunch was horrible rx I'm cept for the fact the 2 boy things workiing were extremely nice. I don't think I'll choose kfc again.
They have never been able to provide chicken. It's always a 30 minute wait. Even when you order ahead. I recommend Jay C or Walmart chicken.
Atmosphere: 1
Food: 3
Service: 1
Christina Lane
If I could give less than one star I would. The toilet seat in the bathroom had feces all over it and on the back of the toilet. I had a emergency situation so had to go so I had to use paper towels and clean it off and hover to go. The food was disgusting 🤮 it was soggy like it had been rained on. The floors were so dirty my shoes were sticking to them, the restroom looks like it hasn't been cleaned in months or more. The girl up front was very hateful when I asked for a plate to eat off of, and they took 35 mins to get our food while 2 other people got their food before us. Kitchen staff was hollering like wild hillbillies.
Atmosphere: 1
Food: 1
Service: 1
Vincent Thome
WILL MAKE YOU WAIT IN LOBBY WHILE THEY SERVE ONLINE ORDERS OVER AND OVER. EMPLOYEES ARE
Atmosphere: 1
Food: 4
Service: 1
Tommy Simmons
Food is great staff is HORRIBLE AWFUL had to repeat my order multiple times for him to get it right and they still forgot an entire meal off my order bad atmosphere no one smiled or was nice very disrespectful worst service i have ever seen
Atmosphere: 1
Food: 4
Service: 1
Winter Kost
Went to use the bathroom (I'm pregnant) there was pee all over the seat I told the lady working she looked frustrated walked off so I used the men's and was angry I used the men's restroom instead of cleaning someone else's mess in women's room and then refused to take our order. Didn't catch her name but she was working with a guy named Alex she was overweight and black hair. Extremely rude
Went there today to purchase chicken and was told it would be 17 minutes to get food because they were out of chicken….there wasn’t anyone in the store waiting or in drive through and the people working were just standing around talking and not cooking anything
Atmosphere: 1
Food: 1
Service: 1
Best chicken tenders ever. Love the buffalo ranch dipping sauce premixed
Atmosphere: 5
Food: 5
Service: 5
I was so looking forward to KFC. But was disappointed in the slow service and the taste of the food. I am so glad that I didn't get the bucket of chicken. It didn't taste like Bloomington Chicken at KFC. The coleslaw wasn't good, the biscuit was maybe from yesterday and the chicken was plain, like there was no seasoning and no flavor. I will not return to this KFC as it was a waste of my money.
Food: 2
Service: 2
Hey owners/franchise why don't you actually read these reviews and care about your business many many reviews of repeat problems time to step up and do your job.
Atmosphere: 1
Food: 1
Service: 1
Ordered online. Went to pick up meal. Of course we had to wait even though I ordered 4 hours early for my pick up. Nobody at the counter . My wife had to yell back to even get somebody. Drive the 20 miles home to find they left out the mashed potatoes. Does that sound like a big deal ? Maybe not to some. But when you have 5 children and 2 adults to feed without the sides there's just not enough food for everyone.
So I call . Explain to mngr issue. He told me to look in the brown bag. Like I'm stupid and I didn't already do exactly that. Basically he hung up on me. I call customer service. 45 minutes. 4 different people. They offered to reimburse me for the potatoes.
I wonder why there a failing business. Never ever again.
This place is filthy!!!!!!!
Atmosphere: 1
Food: 3
Service: 3
There is either not enough or they don't have any chicken, poorly managed location. It's a shame that if you can't run a proper business, then move on.
Atmosphere: 1
Food: 3
Service: 1
Cody is a really good cook for the place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Cole Slaw
Went through the drive-thru got to the dunk it bucket didn't get any gravy supposed to come with two gravies no gravy although we got a dipping sauce the mashed potato poppers was horrible by far one of the nastiest things I've ever put in my mouth! We didn't get any silverware or napkins in our bag, it's pretty sad these fast food joints quantities getting smaller services crappy my daughter's real nothing fake about it it's all there I just don't tear it in half and give it to him..
Atmosphere: 1
Food: 1
Service: 1
This was disgusting I got a spicy mashed potato bowl that had an inch of grease on top and the tenders were full of gristle. Not good at all. The boys working were very very nice to me tho when all I was do was complaining lol but a 40.00 lunch was horrible rx I'm cept for the fact the 2 boy things workiing were extremely nice. I don't think I'll choose kfc again.
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
They have never been able to provide chicken. It's always a 30 minute wait. Even when you order ahead. I recommend Jay C or Walmart chicken.
Atmosphere: 1
Food: 3
Service: 1
If I could give less than one star I would. The toilet seat in the bathroom had feces all over it and on the back of the toilet. I had a emergency situation so had to go so I had to use paper towels and clean it off and hover to go. The food was disgusting 🤮 it was soggy like it had been rained on. The floors were so dirty my shoes were sticking to them, the restroom looks like it hasn't been cleaned in months or more. The girl up front was very hateful when I asked for a plate to eat off of, and they took 35 mins to get our food while 2 other people got their food before us. Kitchen staff was hollering like wild hillbillies.
Atmosphere: 1
Food: 1
Service: 1
WILL MAKE YOU WAIT IN LOBBY WHILE THEY SERVE ONLINE ORDERS OVER AND OVER. EMPLOYEES ARE
Atmosphere: 1
Food: 4
Service: 1
Food is great staff is HORRIBLE AWFUL had to repeat my order multiple times for him to get it right and they still forgot an entire meal off my order bad atmosphere no one smiled or was nice very disrespectful worst service i have ever seen
Atmosphere: 1
Food: 4
Service: 1
Went to use the bathroom (I'm pregnant) there was pee all over the seat I told the lady working she looked frustrated walked off so I used the men's and was angry I used the men's restroom instead of cleaning someone else's mess in women's room and then refused to take our order. Didn't catch her name but she was working with a guy named Alex she was overweight and black hair. Extremely rude
Atmosphere: 1
Service: 1
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