Beware for ordering in advance: We ordered our wedding cake and cupcakes here, and we paid in full about a year in advance. The DAY BEFORE our wedding, they call my bride to say we owe another ~$85 because of “inflation” or else they won’t deliver our stuff. They practically held our order hostage for a last minute up charge without warning! If we paid in full in advance, that should be it. What kind of business decides to call the bride the day before the wedding to charge them more money? Then on top of this, she was a couple hours late from when we were told to expect her. They should be ashamed.
If you need to raise prices because of inflation, that’s between you and new customers, not customers that have already paid in advance. To think “yeah I bet this bride isn’t worried about anything the day before her wedding, let’s charge her more money” is despicable. We will not be using this bakery any longer, and we will be warning others until they make things right with us.
The only reason why this isn’t a 1 star review is because the items we received met our expectations and looked nice.
Atmosphere: 1
Food: 4
Service: 1
David Bleke
Its a little hidden from the main road but it's worth the extra look. I was looking for a little sweet desert to top off my lunch so stopped by. They have a good selection of cookies, donuts, cupcakes, and more. I was suprised to see they are a coffee shop too. They also service deli sandwhiched for lunch that looked amazing and will definitely be my next lunch when in town. Small seating area and have other locally made items for sale.
Atmosphere: 5
Food: 5
Service: 5
missy lyons
204 cupcakes - $483.07. Come on that’s crazy. If they were badass amazing that would be one thing. But they were plain cupcakes. The girls were very nice tho.
Atmosphere: 4
Food: 3
Service: 5
O. R. Childs
Melissa has a gem there in Bluffton. The atmosphere is perfect. Great food…healthy options…even better people. Mercedes, Jessica, the entire staff is positive and up beat. Highly recommend! 😉
Atmosphere: 5
Food: 5
Service: 5
Ashley Fraelich
Amazing cakes!! I have been getting cakes from here every year for all celebrations!!
Atmosphere: 5
Food: 5
Service: 5
Brittany Love
The people are very nice, laid back place. Everything looks so pretty. I tried the cookies, the bars, biscuit and gravy, and puppy chow. I have to say the monster cookie n puppy chow were amazing the rest wasn’t bad it just wasn’t the kick I myself was looking for. But overall they are good. The biscuit and gravy is home made but was lacking that flavor on the biscuit and missing butter. But overall it is a good place to visit n try. Everyone has different taste
Atmosphere: 5
Food: 3
Service: 5
Christine Petrie
Ordered cookies for a baby shower and they were delicious! So yummy and super cute!
Matt Spaulding
Went there a couple weeks ago it was OK. I mean pretty much Just get their food from concannons in Muncie and sell it for more! I think some of the stuff they made there, but it was very expensive for what you get
Atmosphere: 3
Food: 2
Service: 2
Amy Riley
Delicious! We especially loved the Buckeye, monster cookie, and brownies. Wonderful, smiling service and great, affordable prices.
Atmosphere: 5
Food: 5
Service: 5
Melissa Woodworth
Service is always prompt and friendly. Cinnamon rolls are DELISH, and the gluten-free items are of good quality. Price reflects quality, and it's definitely worth it!
Clean, friendly, good food. Their sweet treats are Soooo good! They have a variety of doughnuts, drinks, premade lunch boxes, etc. Shop local and support Grand Sweet Shop! ❤️🙌
Brenda Applegate
My first experience since moving to the area. My Mom’s 83rd birthday. I ordered 6 cupcakes and left the design to the expert. Mom said, “Make sure to tell them I loved the peinas!”
Andrea Lee
I ORDER A CAKE AND CUPCAKES FOR HUSBANDS 40TH BIRTHDAY PARTY THEY WERE AMAZING THE THIS CAKE WAS ABSOLUTELY ON POINT ANS DECORATED PERFECTLY. I WOULD 100% RECOMMEND THIS PLACE EVERYONE AT THE PARTY ASKED WHERE WE GOT IT BECAUSE THE CAKE WAS SO GOOD
Tara Moore
I went in and ordered my cake. They asked me to submit pictures online and they would match up the order. When I went to pick up the cake for my granddaughters 2nd birthday party, it only had her name on it. I asked them to write Happy 2nd Birthday and they would not. Apparently, it was my fault they didn't match up the two orders. The girl was extremely rude. Buyer be ware.
Food: 3
Service: 1
Rayden Vaughn
The cupcakes I ordered were so dry they fell apart. My wedding cake looked nothing like the one I wanted and didn't taste as expected. Very overpriced, just upset overall.
Beware for ordering in advance: We ordered our wedding cake and cupcakes here, and we paid in full about a year in advance. The DAY BEFORE our wedding, they call my bride to say we owe another ~$85 because of “inflation” or else they won’t deliver our stuff. They practically held our order hostage for a last minute up charge without warning! If we paid in full in advance, that should be it. What kind of business decides to call the bride the day before the wedding to charge them more money? Then on top of this, she was a couple hours late from when we were told to expect her. They should be ashamed.
If you need to raise prices because of inflation, that’s between you and new customers, not customers that have already paid in advance. To think “yeah I bet this bride isn’t worried about anything the day before her wedding, let’s charge her more money” is despicable. We will not be using this bakery any longer, and we will be warning others until they make things right with us.
The only reason why this isn’t a 1 star review is because the items we received met our expectations and looked nice.
Atmosphere: 1
Food: 4
Service: 1
Its a little hidden from the main road but it's worth the extra look. I was looking for a little sweet desert to top off my lunch so stopped by. They have a good selection of cookies, donuts, cupcakes, and more. I was suprised to see they are a coffee shop too. They also service deli sandwhiched for lunch that looked amazing and will definitely be my next lunch when in town. Small seating area and have other locally made items for sale.
Atmosphere: 5
Food: 5
Service: 5
204 cupcakes - $483.07. Come on that’s crazy. If they were badass amazing that would be one thing. But they were plain cupcakes. The girls were very nice tho.
Atmosphere: 4
Food: 3
Service: 5
Melissa has a gem there in Bluffton. The atmosphere is perfect. Great food…healthy options…even better people. Mercedes, Jessica, the entire staff is positive and up beat. Highly recommend! 😉
Atmosphere: 5
Food: 5
Service: 5
Amazing cakes!! I have been getting cakes from here every year for all celebrations!!
Atmosphere: 5
Food: 5
Service: 5
The people are very nice, laid back place. Everything looks so pretty. I tried the cookies, the bars, biscuit and gravy, and puppy chow. I have to say the monster cookie n puppy chow were amazing the rest wasn’t bad it just wasn’t the kick I myself was looking for. But overall they are good. The biscuit and gravy is home made but was lacking that flavor on the biscuit and missing butter. But overall it is a good place to visit n try. Everyone has different taste
Atmosphere: 5
Food: 3
Service: 5
Ordered cookies for a baby shower and they were delicious! So yummy and super cute!
Went there a couple weeks ago it was OK. I mean pretty much Just get their food from concannons in Muncie and sell it for more! I think some of the stuff they made there, but it was very expensive for what you get
Atmosphere: 3
Food: 2
Service: 2
Delicious! We especially loved the Buckeye, monster cookie, and brownies. Wonderful, smiling service and great, affordable prices.
Atmosphere: 5
Food: 5
Service: 5
Service is always prompt and friendly. Cinnamon rolls are DELISH, and the gluten-free items are of good quality. Price reflects quality, and it's definitely worth it!
Restaurantji Recommends
Clean, friendly, good food. Their sweet treats are Soooo good! They have a variety of doughnuts, drinks, premade lunch boxes, etc. Shop local and support Grand Sweet Shop! ❤️🙌
My first experience since moving to the area. My Mom’s 83rd birthday. I ordered 6 cupcakes and left the design to the expert. Mom said, “Make sure to tell them I loved the peinas!”
I ORDER A CAKE AND CUPCAKES FOR HUSBANDS 40TH BIRTHDAY PARTY THEY WERE AMAZING THE THIS CAKE WAS ABSOLUTELY ON POINT ANS DECORATED PERFECTLY. I WOULD 100% RECOMMEND THIS PLACE EVERYONE AT THE PARTY ASKED WHERE WE GOT IT BECAUSE THE CAKE WAS SO GOOD
I went in and ordered my cake. They asked me to submit pictures online and they would match up the order. When I went to pick up the cake for my granddaughters 2nd birthday party, it only had her name on it. I asked them to write Happy 2nd Birthday and they would not. Apparently, it was my fault they didn't match up the two orders. The girl was extremely rude. Buyer be ware.
Food: 3
Service: 1
The cupcakes I ordered were so dry they fell apart. My wedding cake looked nothing like the one I wanted and didn't taste as expected. Very overpriced, just upset overall.
Atmosphere: 4
Food: 2
Service: 4
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