I deliver for Doordash. So I go in and out of a lot of restaurants and I'm able to observe lots of staff and management styles. Sadly, and I truly hate to trash a place, but this is probably the worst management and staff of any restaurant that I have picked up from in Indiana. I can't comment on the food because I haven't eaten here in a long long time and I've lived in the area for 38 years. One of the major draws for us was the buffet, so when that was no longer an option at this location, we quit coming. The order I'm currently waiting for was according to the doordash app. Supposed to be ready 20 minutes ago. When I came in the door they told me it would be another 10 minutes on the crispy chicken which tells me they didn't have any ready.
Lori L
So I ordered chicken strip meal or was 12.00 and I had to wait and 20 minutes and ong look what I got. I will post a Pic this is beyond sad.
Angela Lockwood
The fact I walked in and stood there for 15 mins before anyone even acknowledged I was even here is Ridiculous! Bad attitudes and food was not fresh
Da Duy
Not even sure who was working besides the guy moping the dining area. They seriously told us they were... ready for this... out of napkins. They did have the brown colored paper towel roll behind the counter but we're not offering even one tiny little corner. Wife went back to our car and grabbed some taco bell napkins we had. You coming to KFC remember.... KFC is BYON.
John L. Willis
I stopped in today just like I've done twice a week for the past 6 months. I ordered the same thing I always do. Mashed potato bowl, chicken on the side and xxxtra cheese. Today I ordered 2 of them. I also ordered 2- 10 piece mashed potato poppers. Instead of telling me they didn't have 10 piece mashed potato poppers she rang me up for 2- 10 piece cherry poppers. She said the poppers would take a bit and to just pull ahead. When they brought my order out I noticed their mistake right away. I went back through the drive thru and informed them that they gave me the wrong item. She told me that they don't have a 10 piece potato poppers. I told her that I can't eat cherry poppers and she said that's what I ordered. She said they don't have the 10 piece potato poppers and that's why she gave me the cherry poppers. I asked for 3 - 5 piece potato poppers and she told me I'd have to pay for them. I don't understand having to pay for something I didn't order. Her mistake so I shouldn't have to pay. She was rude to me the whole time. Acting insulted that I would question her about my order. The young man that usually runs the drive thru window does a great job but because of this girls attitude and doing a poor job I'm not sure I'll come back. I'm pretty disappointed and my wallet is empty. Need to fire that girl. This was in Bluffton Indiana
Crystal Barnell
Rude workers and tough chicken
Jan Roberson
I joined the program where I get a weekly coupon from KFC. The first time was for an 8 pc meal - they were out of white meat. Then I tried using the 3 pc meal coupon - they were out of dark meat. Today I tried using the coupon to get 2 pot pies for $7 but they only had one. I would say that at least 80% of the time they do not have something we are trying to order and if they do have it, you have to pull forward and wait for it.
Melanie Aschliman
Don’t go here if you want your food prepared on time. Ever since Covid this place has gone to crap. Even if I order an hour ahead of time online I still wait 15-20 mins for my food EVERY time.
Dawn Hale
Who doesn't love some good old-fashioned chicken
Heidi McGinnis
Dirty, slow, employees fighting, and food was gross for spending 27.00. And our food was placed quit aggressively on counter, only saying 6 PC dinner with 7 other people waiting on food, plus not getting our cups for drinks. Very rude!!!
First they were out of Mac n cheese. Ok Then we didn’t get any ice in our drink and asked to pull forward and wait 20 minutes for our food… dude walked away before we noticed no sauces. Kids won’t eat nuggets without dip. Welp dinning room is closed have to wait thru the drive true again for dips. Drive away and realize they didn’t give us milk for the kids meal. Gotta love it lol
Atmosphere: 3
Food: 3
Service: 1
Someone in Indiana
Carr out chicken tenders were awful. Looks and tastes like week old food. Do better
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Chicken Tender
Tony Dillon
Worst chicken I've ever gotten at KFC! Had to actually blot the grease off with a bunch of napkins. Some parts of the skin were missing, and what was there was soggy. Stood at the counter for 5 minutes before I was ever acknowledged.
Atmosphere: 2
Food: 2
Service: 2
andrew krick
Never have any chicken ready. We have stopped in 4 times from 5:30-8:00 on Friday and Saturday. Always told it's a 35-45 minute wait. Apparently they are to incompetent or trying to be cheap. How can you not look and plan ahead to make sure you have chicken ready. Especially when the store is open till 10 pm.
Service: 1
Pat M
Carr out chicken tenders were awful. Looks and tastes like week old food. Do better KFC
I deliver for Doordash. So I go in and out of a lot of restaurants and I'm able to observe lots of staff and management styles. Sadly, and I truly hate to trash a place, but this is probably the worst management and staff of any restaurant that I have picked up from in Indiana. I can't comment on the food because I haven't eaten here in a long long time and I've lived in the area for 38 years. One of the major draws for us was the buffet, so when that was no longer an option at this location, we quit coming. The order I'm currently waiting for was according to the doordash app. Supposed to be ready 20 minutes ago. When I came in the door they told me it would be another 10 minutes on the crispy chicken which tells me they didn't have any ready.
So I ordered chicken strip meal or was 12.00 and I had to wait and 20 minutes and ong look what I got. I will post a Pic this is beyond sad.
The fact I walked in and stood there for 15 mins before anyone even acknowledged I was even here is Ridiculous! Bad attitudes and food was not fresh
Not even sure who was working besides the guy moping the dining area. They seriously told us they were... ready for this... out of napkins. They did have the brown colored paper towel roll behind the counter but we're not offering even one tiny little corner. Wife went back to our car and grabbed some taco bell napkins we had. You coming to KFC remember.... KFC is BYON.
I stopped in today just like I've done twice a week for the past 6 months. I ordered the same thing I always do. Mashed potato bowl, chicken on the side and xxxtra cheese. Today I ordered 2 of them. I also ordered 2- 10 piece mashed potato poppers. Instead of telling me they didn't have 10 piece mashed potato poppers she rang me up for 2- 10 piece cherry poppers. She said the poppers would take a bit and to just pull ahead. When they brought my order out I noticed their mistake right away. I went back through the drive thru and informed them that they gave me the wrong item. She told me that they don't have a 10 piece potato poppers. I told her that I can't eat cherry poppers and she said that's what I ordered. She said they don't have the 10 piece potato poppers and that's why she gave me the cherry poppers. I asked for 3 - 5 piece potato poppers and she told me I'd have to pay for them. I don't understand having to pay for something I didn't order. Her mistake so I shouldn't have to pay. She was rude to me the whole time. Acting insulted that I would question her about my order. The young man that usually runs the drive thru window does a great job but because of this girls attitude and doing a poor job I'm not sure I'll come back. I'm pretty disappointed and my wallet is empty. Need to fire that girl. This was in Bluffton Indiana
Rude workers and tough chicken
I joined the program where I get a weekly coupon from KFC. The first time was for an 8 pc meal - they were out of white meat. Then I tried using the 3 pc meal coupon - they were out of dark meat. Today I tried using the coupon to get 2 pot pies for $7 but they only had one. I would say that at least 80% of the time they do not have something we are trying to order and if they do have it, you have to pull forward and wait for it.
Don’t go here if you want your food prepared on time. Ever since Covid this place has gone to crap. Even if I order an hour ahead of time online I still wait 15-20 mins for my food EVERY time.
Who doesn't love some good old-fashioned chicken
Dirty, slow, employees fighting, and food was gross for spending 27.00. And our food was placed quit aggressively on counter, only saying 6 PC dinner with 7 other people waiting on food, plus not getting our cups for drinks. Very rude!!!
Restaurantji Recommends
First they were out of Mac n cheese. Ok
Then we didn’t get any ice in our drink and asked to pull forward and wait 20 minutes for our food… dude walked away before we noticed no sauces. Kids won’t eat nuggets without dip. Welp dinning room is closed have to wait thru the drive true again for dips. Drive away and realize they didn’t give us milk for the kids meal. Gotta love it lol
Atmosphere: 3
Food: 3
Service: 1
Carr out chicken tenders were awful. Looks and tastes like week old food. Do better
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Chicken Tender
Worst chicken I've ever gotten at KFC! Had to actually blot the grease off with a bunch of napkins. Some parts of the skin were missing, and what was there was soggy. Stood at the counter for 5 minutes before I was ever acknowledged.
Atmosphere: 2
Food: 2
Service: 2
Never have any chicken ready. We have stopped in 4 times from 5:30-8:00 on Friday and Saturday. Always told it's a 35-45 minute wait. Apparently they are to incompetent or trying to be cheap. How can you not look and plan ahead to make sure you have chicken ready. Especially when the store is open till 10 pm.
Service: 1
Carr out chicken tenders were awful. Looks and tastes like week old food. Do better KFC
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