I love this location! The staff is always friendly and the food is always fresh!!! Amanda my delicious sub today! I always get The Beast!!
Patrick Heineman
Sandwich was all bread. Won’t be back. Knew better. But I gave them a shot anyway.
Craig Wire
I have to change my review. You did have 5 stars because I love your food, and your employees were always fantastic, until this evening. My wife went through the drive through, and asked twice for my sandwich to be toasted. The second time, she was sighed at. When she got home it hadn't been toasted. Minor details... But minor details are how you get a satisfied/repeat customer. 5:30ish pm, Monday May 12th. I'll be spending my money at the Chandler location until employee attitudes and standards change.
Jon Dickson
For years, this has been our go to place on our war between St Louis and KC. That effectively ended yesterday. I don't know what happened to this place but it used to be clean and great care was taken in preparing our subs. Yesterday, the place was absolutely filthy in all respects,. The floors, the prep area including the kitchen were absolutely nasty. When the employee wiped food off the counter area into the floor with his hand and then prepared my sub without changing gloves! As a bonus the bathroom was equally nasty. Even the entry door was filthy. I got into my car, took two bites and just couldn't get into it after all i witnessed. Not sure if the girl who worked there for years left, but the place used to be immaculate. As a result, we won't be going back.
Cecil Frizzell
My problem with them is they don't recognize the. Specials offered by the National. Ends up.costing much much more
Katwal Suzaan
Really good restaurant good food politely behave love it
Layla Goble
Immature management. Immature employees, horrible service. And not so good food! Don't get me started on drive thru. Employees here don't care how your food is made. They just throw it together. Heavy set dark haired woman was completely unprofessional when making our sandwiches. The cookie container looks disgusting as if Noone cleanes it! Dirt all along the windows food and trash under tables. Sticky drink area, looks to be like mold where the drinks empty down at. This place continues to go down hill. And we won't be back.
Gaberielle Mosley
Customer service has really gone down hill since the older blonde lady has been gone. Customer service and making customers order correctly should always be your biggest focus as a business.
Rosalie Sturgill
I've ate there twice now within a few months and both times the staff didn't heat my sandwich (after saying it about 3 times) and tried to toast it instead. The first time I went they told me that their corporate didn't accept the coupons that came in the mail by them. And this time ordered 3 cookies, 1 chocolate chip and two white chip, but they misheard and made us pay more for 3 chocolate and 2 white. Tired of a cold sandwich as well as their service. 9 out of 10 would not recommend. Also, 14 dollars for one foot long and that's it, no meal, no chips, nor drink.
Atmosphere: 3
Service: 1
Scott Wilk
I've had mixed experiences, I've only been here twice. The first time the woman that waited on me seemed very unpleasant and unhappy. Although she said nothing to me directly she just didn't need to be at the counter. My second visit about the same time of day went very well. I believe that may have been the manager standing there. What ever the reason I had a great second experience there, the food was good place clean. I've no complaints.
Parking: Fairly small parking lot. Just keep that in mind if you have a trailer, or possibly a 1 ton of its bus.
Clean store. Friendly employees.. the food looked as great as it tasted .. highly recommend
Atmosphere: 5
Food: 5
Service: 5
David King
We received a pg of Subway coupons in the mail a few days ago and decided to go thru the Boonville Subway drive-thru to order 2 subs. Time was around noon with no cars in parking lot or drive-thru. At the menu board, a recording came on and said "thank you for choosing Subway. Someone will be with you in a moment. " Less than 15 seconds, a employee came on and said " welcome to Subway, how may I help you?" I told her I would like 2 subs and I have a coupon for 2 for $12.99. She promptly replied "we do not honor those coupons at this Subway ". No "sorry"but her tone of voice was good and that's all she said. I gave her 2 stars for being nice. Looking at the pg of coupons in each coupon in very small print it reads: "Redeemable at participating U. S. restaurants ". Not too long ago, this Subway honored Subway coupons. I'm glad I mentioned the coupon because if I had gotten to the pay window, I would have not paid the extra and drove off. I looked on line and this Subway had a 2 for 1. The employee could have informed me of this and I would have gladly got out of the drive-thru and took the time to order. Before covid, Subway's deal was $5 Footlong. Coupon deal is $6.50 ea or + $1.50 or a 33% increase if my math is good. Why wouldn't this Subway be coming out ahead even with our current high inflation and a $6.50 sub?
Atmosphere: 1
Food: 1
Service: 2
Ann Engstrom
I'm just so disappointed that they wouldn't honor my coupon! I received a publication that has 14 different coupons. They will not honor 4 of the 14... Management has decided that it's ok to turn away a customer vs honor a coupon!!!
Luke Bradshaw
This place use to be the only decent/clean fast food restaurant in Boonville but poor management and lack of caring this place ranks around the bottom now. Service is terrible the high school girls working act like you are bothering them by coming there to eat. Always on their phones and Very rude and unfriendly. Food is basically bread with a tad bit of meat unless you want to pay nice sit down restaurant prices. You got a 50/50 shot if they get your order right if you use drive thru. Place is never clean now and they close at 6pm. Probably because they don’t get any business at night…. Wonder why?? Seems this Subway has taken the path of Jared and sunk!!!!
Atmosphere: 1
Food: 1
Service: 1
Kate Helms
The food is good but they are never open. It's 7:45 on a Friday night and they are closed!! Tomorrow, they don't open until 1 pm, most people eat lunch between 11am and 1pm.
I love this location! The staff is always friendly and the food is always fresh!!! Amanda my delicious sub today! I always get The Beast!!
Sandwich was all bread. Won’t be back. Knew better. But I gave them a shot anyway.
I have to change my review. You did have 5 stars because I love your food, and your employees were always fantastic, until this evening. My wife went through the drive through, and asked twice for my sandwich to be toasted. The second time, she was sighed at. When she got home it hadn't been toasted. Minor details... But minor details are how you get a satisfied/repeat customer. 5:30ish pm, Monday May 12th. I'll be spending my money at the Chandler location until employee attitudes and standards change.
For years, this has been our go to place on our war between St Louis and KC. That effectively ended yesterday. I don't know what happened to this place but it used to be clean and great care was taken in preparing our subs. Yesterday, the place was absolutely filthy in all respects,. The floors, the prep area including the kitchen were absolutely nasty. When the employee wiped food off the counter area into the floor with his hand and then prepared my sub without changing gloves! As a bonus the bathroom was equally nasty. Even the entry door was filthy. I got into my car, took two bites and just couldn't get into it after all i witnessed. Not sure if the girl who worked there for years left, but the place used to be immaculate. As a result, we won't be going back.
My problem with them is they don't recognize the. Specials offered by the National. Ends up.costing much much more
Really good restaurant good food politely behave love it
Immature management. Immature employees, horrible service. And not so good food! Don't get me started on drive thru. Employees here don't care how your food is made. They just throw it together. Heavy set dark haired woman was completely unprofessional when making our sandwiches. The cookie container looks disgusting as if Noone cleanes it! Dirt all along the windows food and trash under tables. Sticky drink area, looks to be like mold where the drinks empty down at. This place continues to go down hill. And we won't be back.
Customer service has really gone down hill since the older blonde lady has been gone. Customer service and making customers order correctly should always be your biggest focus as a business.
I've ate there twice now within a few months and both times the staff didn't heat my sandwich (after saying it about 3 times) and tried to toast it instead. The first time I went they told me that their corporate didn't accept the coupons that came in the mail by them. And this time ordered 3 cookies, 1 chocolate chip and two white chip, but they misheard and made us pay more for 3 chocolate and 2 white.
Tired of a cold sandwich as well as their service. 9 out of 10 would not recommend. Also, 14 dollars for one foot long and that's it, no meal, no chips, nor drink.
Atmosphere: 3
Service: 1
I've had mixed experiences, I've only been here twice. The first time the woman that waited on me seemed very unpleasant and unhappy. Although she said nothing to me directly she just didn't need to be at the counter. My second visit about the same time of day went very well. I believe that may have been the manager standing there. What ever the reason I had a great second experience there, the food was good place clean. I've no complaints.
Parking: Fairly small parking lot. Just keep that in mind if you have a trailer, or possibly a 1 ton of its bus.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean store. Friendly employees.. the food looked as great as it tasted .. highly recommend
Atmosphere: 5
Food: 5
Service: 5
We received a pg of Subway coupons in the mail a few days ago and decided to go thru the Boonville Subway drive-thru to order 2 subs. Time was around noon with no cars in parking lot or drive-thru. At the menu board, a recording came on and said "thank you for choosing Subway. Someone will be with you in a moment. " Less than 15 seconds, a employee came on and said " welcome to Subway, how may I help you?" I told her I would like 2 subs and I have a coupon for 2 for $12.99. She promptly replied "we do not honor those coupons at this Subway ". No "sorry"but her tone of voice was good and that's all she said. I gave her 2 stars for being nice. Looking at the pg of coupons in each coupon in very small print it reads: "Redeemable at participating U. S. restaurants ". Not too long ago, this Subway honored Subway coupons. I'm glad I mentioned the coupon because if I had gotten to the pay window, I would have not paid the extra and drove off. I looked on line and this Subway had a 2 for 1. The employee could have informed me of this and I would have gladly got out of the drive-thru and took the time to order. Before covid, Subway's deal was $5 Footlong. Coupon deal is $6.50 ea or + $1.50 or a 33% increase if my math is good. Why wouldn't this Subway be coming out ahead even with our current high inflation and a $6.50 sub?
Atmosphere: 1
Food: 1
Service: 2
I'm just so disappointed that they wouldn't honor my coupon! I received a publication that has 14 different coupons. They will not honor 4 of the 14... Management has decided that it's ok to turn away a customer vs honor a coupon!!!
This place use to be the only decent/clean fast food restaurant in Boonville but poor management and lack of caring this place ranks around the bottom now. Service is terrible the high school girls working act like you are bothering them by coming there to eat. Always on their phones and Very rude and unfriendly. Food is basically bread with a tad bit of meat unless you want to pay nice sit down restaurant prices. You got a 50/50 shot if they get your order right if you use drive thru. Place is never clean now and they close at 6pm. Probably because they don’t get any business at night…. Wonder why?? Seems this Subway has taken the path of Jared and sunk!!!!
Atmosphere: 1
Food: 1
Service: 1
The food is good but they are never open. It's 7:45 on a Friday night and they are closed!! Tomorrow, they don't open until 1 pm, most people eat lunch between 11am and 1pm.
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