You'd think if they would at least offer a free drink when you are made to wait more than 20 minutes past the time the app says the order is ready!
Stacey S
We order from here a lot and 9/10 food is hot and yummy. Last night 5/10/25 we did a carry out and they missed sending our cheese sticks w my son. I called the manager and he totally said his bad and was SUPER nice. Wish I could remember his name. Ty! This family will continue ordering and enjoying our pizza from the Brazil IN Papa John's location.
Dan Wallace
A dough bubble takes up one whole piece of pizza. Yes they offered to remake the pizza after I complained. But who has time to sit and wait on a whole another pizza to be made while the rest of your order gets cold? They should have caught the problem before they ever sent out the text that the order was ready..
Michael Rader
I'm not a fan of Papa Johns. It's ok in a pinch, but I find the pizza bland.
mark roberts
Ok pizza, wings need work.
Atmosphere: 3
Food: 3
Service: 4
Niffer Jo
Hands down the best cheese Stix and BBQ chicken papadia I've ever ordered. Worked super late and was starving! Thank you, all.of you that worked this tonight, 8/23/2024. It was like almost midnight. And I uber appreciate the service and food tonight!
Want to start off with I don’t usually order delivery, but WORST experience everytime I have. I ordered wings WELL DONE. The wings I received were the opposite. They didn’t even taste fully cooked let alone well done. Then I put NO CONTACT delivery. I hear the door because my dog is going off but I’m in the bathroom so I figured they would just leave it. NOPE!! Proceeded to knock 4 more different times, take my food back to the vehicle, and call the number on file (which isn’t mine and that’s my own fault it needed update) I eventually get out of bathroom and open the door to him talking to someone about my order. I asked what the problem was and that it was suppose to be contactless order and it said that but he didn’t see… goes to all this extra trouble but couldn’t even look at the receipt. I wouldn’t have even wrote this review HAD THE CHICKEN BEEN FULLY COOKED. BUT THAT SENT ME !!! Will be avoiding Brazil Papa Johns. I don’t care if I have to drive to Greencastle or Terre Haute but there is no way I am eating at this location anymore. The food + customer service is disgusting.
Sadly this review is for their call center. Disrespectful bunch they are. I am quite confused at why Papa Johns store number leads to a call center and not the store. First and foremost if you are calling in to place an order and you want to get to the store, not just some random person. You have to push 5 not 3 for delivery (common sense decision). You have to push 5. Don't push 3 or you'll have the experience I had and let's just say DISRESPECTFUL doesn't scrap the surface. It was so bad I actually thought I just gave my card info to a random person and I was about to lose all my money. It wasn't till I had to call the store yet again and confirm that I had actually placed an order. Because I definitely wasn't told that my order was placed. Nope I just got hung up on right after reading my card number. Thanks. Shame Domino's phone leads right to them and so does Pizza Hut. Papa johns has their number out sourced to save money. Shame. Very bad experience and I hope everyone pushes 5 and not 3 for delivery. It will save you heart ache in the end. Sorry Papa Johns you failed to do it better this time.
Kara Garrity
1800# for calling in an order. Takes forever to communicate simply large pizza with pepperoni. 30 min to order not cool. Great pizza favorite pizza an all
Parking: Mall strip
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheesy Garlic Bread
Kara Underwood
1800# for calling in an order. Takes forever to communicate simply large pizza with pepperoni. 30 min to order not cool. Great pizza favorite pizza an all
Parking: Mall strip
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheesy Garlic Bread, Large Pepperoni Sausage & Six Cheese Pizza, Medium Hawaiian BBQ Chicken Pizza, The Works with Garlic Parmesan Crust, Small Pepperoni Sausage & Six Cheese Pizza, Special Seasonings, Small Tuscan Six Cheese Pizza
Wayne Meyer
The sauce on their pizzas is better than the Terre Haute south location not sure why they are different but they are.
Fast, Fresh, Fantastic
You'd think if they would at least offer a free drink when you are made to wait more than 20 minutes past the time the app says the order is ready!
We order from here a lot and 9/10 food is hot and yummy. Last night 5/10/25 we did a carry out and they missed sending our cheese sticks w my son. I called the manager and he totally said his bad and was SUPER nice. Wish I could remember his name. Ty! This family will continue ordering and enjoying our pizza from the Brazil IN Papa John's location.
A dough bubble takes up one whole piece of pizza. Yes they offered to remake the pizza after I complained. But who has time to sit and wait on a whole another pizza to be made while the rest of your order gets cold? They should have caught the problem before they ever sent out the text that the order was ready..
I'm not a fan of Papa Johns. It's ok in a pinch, but I find the pizza bland.
Ok pizza, wings need work.
Atmosphere: 3
Food: 3
Service: 4
Hands down the best cheese Stix and BBQ chicken papadia I've ever ordered. Worked super late and was starving! Thank you, all.of you that worked this tonight, 8/23/2024. It was like almost midnight. And I uber appreciate the service and food tonight!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheesy Garlic Bread, Papadias, BBQ Sauce
Great food, Great price!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Garlic Bread, Pizza, Papadias
Food was great and it was close by at the time
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cheesy Garlic Bread
Want to start off with I don’t usually order delivery, but WORST experience everytime I have. I ordered wings WELL DONE. The wings I received were the opposite. They didn’t even taste fully cooked let alone well done. Then I put NO CONTACT delivery. I hear the door because my dog is going off but I’m in the bathroom so I figured they would just leave it. NOPE!! Proceeded to knock 4 more different times, take my food back to the vehicle, and call the number on file (which isn’t mine and that’s my own fault it needed update) I eventually get out of bathroom and open the door to him talking to someone about my order. I asked what the problem was and that it was suppose to be contactless order and it said that but he didn’t see… goes to all this extra trouble but couldn’t even look at the receipt. I wouldn’t have even wrote this review HAD THE CHICKEN BEEN FULLY COOKED. BUT THAT SENT ME !!! Will be avoiding Brazil Papa Johns. I don’t care if I have to drive to Greencastle or Terre Haute but there is no way I am eating at this location anymore. The food + customer service is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sadly this review is for their call center. Disrespectful bunch they are. I am quite confused at why Papa Johns store number leads to a call center and not the store. First and foremost if you are calling in to place an order and you want to get to the store, not just some random person. You have to push 5 not 3 for delivery (common sense decision). You have to push 5. Don't push 3 or you'll have the experience I had and let's just say DISRESPECTFUL doesn't scrap the surface. It was so bad I actually thought I just gave my card info to a random person and I was about to lose all my money. It wasn't till I had to call the store yet again and confirm that I had actually placed an order. Because I definitely wasn't told that my order was placed. Nope I just got hung up on right after reading my card number. Thanks. Shame Domino's phone leads right to them and so does Pizza Hut. Papa johns has their number out sourced to save money. Shame. Very bad experience and I hope everyone pushes 5 and not 3 for delivery. It will save you heart ache in the end. Sorry Papa Johns you failed to do it better this time.
1800# for calling in an order. Takes forever to communicate simply large pizza with pepperoni. 30 min to order not cool. Great pizza favorite pizza an all
Parking: Mall strip
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheesy Garlic Bread
1800# for calling in an order. Takes forever to communicate simply large pizza with pepperoni. 30 min to order not cool. Great pizza favorite pizza an all
Parking: Mall strip
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheesy Garlic Bread, Large Pepperoni Sausage & Six Cheese Pizza, Medium Hawaiian BBQ Chicken Pizza, The Works with Garlic Parmesan Crust, Small Pepperoni Sausage & Six Cheese Pizza, Special Seasonings, Small Tuscan Six Cheese Pizza
The sauce on their pizzas is better than the Terre Haute south location not sure why they are different but they are.
Atmosphere: 5
Food: 5
Service: 5
As always... Great pizza . Polite and friendly
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza
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