I love firehouse bread and sandwiches, but who ever made these sandwiches today February 25, 2024 around 12pm messed them up. The bread was stale. The bacon was raw, one of those meats were spoiled and we asked for double meat and extra cheese did not get that either. You restaurants want our money but do not give us the quality food we expect for the price. Get it together before the health department is called for the spoiled food.
Atmosphere: 1
Food: 1
Service: 1
Blacksails357
Don't waste your time on the pastrami it's terrible!! I had never eaten here before and saw that they had a pastrami sandwich. So being a lover of pastrami I ordered it with double meat no veggies. It was one of the worst sandwiches I have ever had it was cold (pastrami should be served hot) and also so chewy is practically inedible.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Pastrami Sub
Kevin Fathman
Went there for my first time last night. At 8:40 now they close at 9. Open sign on an door open. I waited several minutes before anyone came out. So I stayed what I wanted then the little girl called for someone else just to tell me they was closed. I said really sign on door open and website gave me a different time. His response was well we put everything up already. I said lock the door and turn off the open sign. He can’t because of the alarm. Now if this is the owners practice cause you want them out right at closing time or the workers fault but either way not a good look. After I was refused service an left two more people was trying to go in. I won’t return.
Service: 1
Jonathan Wesley
Poor service, staff goofing around no uniforms. Boxes everywhere. Sloppy sandwiches. Will not be back. 0 out of 10. Hopefully, I don't get sick.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Club on a Sub
Evan Karn
Way understaffed took a long time to get food. Food good though.
Atmosphere: 3
Food: 5
Service: 3
Lisa H.
Husband just went to place an order for carry out. Had three different sandwiches..all were to be hot....not a one was. Ordered two salads both the same..hook and ladder WITH the meat. He was the only person there. TOOK FOR EVER AND EVERYTHING IS WRONG! If we could give a zero, we would.
Ellie Marshall
$3.58 for a Medium drink!!???? Trash bins had food all over them. No more Firehouse for me!
Atmosphere: 1
Food: 2
Service: 2
EWR Gaming
Decent place. I enjoyed this exact establishment to the fullest, as the facility was clean, the restrooms were clean, the staff was friendly, the employees were kind, the workers worked diligently and without slacking, it was incredibly divine.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Submarine Sandwich, Club on a Sub, Pastrami Sub, Jamaican Jerk Turkey
Jason Ingram
Great other than 1 of my sandwiches were wrong
Atmosphere: 4
Food: 5
Service: 3
Nancy Williams
Did not have enough people working. Made service slow.
The sandwiches here are great. But it depends on who's making it of course. I've gone once and have had my sandwich a little dry and overcooked, and I've gone and have gotten an amazing sandwich. But over all, I love this spot, and Firehouse is my favorite sub sandwich shop. I do wish they'd bring back their hot sauces though.
Atmosphere: 5
Food: 5
Service: 5
Kelly Hauss
Tables and floors were very sticky. Definitely could use a good cleaning. The food was okay, but it was expensive for what you get. Staff was friendly and
Atmosphere: 3
Food: 3
Service: 4
Katie
Idk if everyone who works in this establishment is high or what. Orders are almost always wrong or missing items when ordered through door dash. It’s not that hard to put chips into a to go bag.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jamaican Jerk Turkey
Sandy Gonzales
1st time ever going to a Firehouse. Love this place, clean, friendly and really great hot fresh food. It was later in the day, closes to closing and they still had all the above great qualities listed above. Great job!
Atmosphere: 5
Food: 5
Service: 5
katekat Indy
Idk if everyone who works in this establishment is high or what. Orders are almost always wrong or missing items when ordered through door dash. It’s not that hard to put chips into a to go bag.
I love firehouse bread and sandwiches, but who ever made these sandwiches today February 25, 2024 around 12pm messed them up. The bread was stale. The bacon was raw, one of those meats were spoiled and we asked for double meat and extra cheese did not get that either. You restaurants want our money but do not give us the quality food we expect for the price. Get it together before the health department is called for the spoiled food.
Atmosphere: 1
Food: 1
Service: 1
Don't waste your time on the pastrami it's terrible!! I had never eaten here before and saw that they had a pastrami sandwich. So being a lover of pastrami I ordered it with double meat no veggies. It was one of the worst sandwiches I have ever had it was cold (pastrami should be served hot) and also so chewy is practically inedible.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Pastrami Sub
Went there for my first time last night. At 8:40 now they close at 9. Open sign on an door open. I waited several minutes before anyone came out. So I stayed what I wanted then the little girl called for someone else just to tell me they was closed. I said really sign on door open and website gave me a different time. His response was well we put everything up already. I said lock the door and turn off the open sign. He can’t because of the alarm. Now if this is the owners practice cause you want them out right at closing time or the workers fault but either way not a good look. After I was refused service an left two more people was trying to go in. I won’t return.
Service: 1
Poor service, staff goofing around no uniforms. Boxes everywhere. Sloppy sandwiches. Will not be back. 0 out of 10. Hopefully, I don't get sick.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Club on a Sub
Way understaffed took a long time to get food. Food good though.
Atmosphere: 3
Food: 5
Service: 3
Husband just went to place an order for carry out. Had three different sandwiches..all were to be hot....not a one was. Ordered two salads both the same..hook and ladder WITH the meat. He was the only person there. TOOK FOR EVER AND EVERYTHING IS WRONG! If we could give a zero, we would.
$3.58 for a Medium drink!!???? Trash bins had food all over them. No more Firehouse for me!
Atmosphere: 1
Food: 2
Service: 2
Decent place. I enjoyed this exact establishment to the fullest, as the facility was clean, the restrooms were clean, the staff was friendly, the employees were kind, the workers worked diligently and without slacking, it was incredibly divine.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Submarine Sandwich, Club on a Sub, Pastrami Sub, Jamaican Jerk Turkey
Great other than 1 of my sandwiches were wrong
Atmosphere: 4
Food: 5
Service: 3
Did not have enough people working. Made service slow.
Food: 4
Service: 3
Recommended dishes: Firehouse Meatball, Turkey Bacon Ranch, Jamaican Jerk Turkey
Restaurantji Recommends
The sandwiches here are great. But it depends on who's making it of course. I've gone once and have had my sandwich a little dry and overcooked, and I've gone and have gotten an amazing sandwich. But over all, I love this spot, and Firehouse is my favorite sub sandwich shop. I do wish they'd bring back their hot sauces though.
Atmosphere: 5
Food: 5
Service: 5
Tables and floors were very sticky. Definitely could use a good cleaning. The food was okay, but it was expensive for what you get. Staff was friendly and
Atmosphere: 3
Food: 3
Service: 4
Idk if everyone who works in this establishment is high or what. Orders are almost always wrong or missing items when ordered through door dash. It’s not that hard to put chips into a to go bag.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jamaican Jerk Turkey
1st time ever going to a Firehouse. Love this place, clean, friendly and really great hot fresh food. It was later in the day, closes to closing and they still had all the above great qualities listed above. Great job!
Atmosphere: 5
Food: 5
Service: 5
Idk if everyone who works in this establishment is high or what. Orders are almost always wrong or missing items when ordered through door dash. It’s not that hard to put chips into a to go bag.