This location is inside Kroger grocery store in brownsburg.. everytime i attempted to order some coffee drinks, i couldnt find their staff.. and it seems nobody is also ordering.. better go to the real starbucks store nearby, beside chase bank accross the street.
Atmosphere: 1
Food: 1
Service: 1
Andrew Jones
Never have cold brew. They always say they ran out lol. And they make the worst drinks and the employees seem like that hate it here. It’s like the Kmart of Starbucks
Jacelyn Wilson
I went there today to grab a pumpkin muffin for the new season. The girl what helped me was nice, but I noticed she didn’t have gloves on touching my food or using any utensils of any kind. (Not sure if they have to wear them if they use utensils) and she gave me the muffin. Didn’t offer to warm it up either. I went home and opened it and it smelt so bad. It absolutely reeked of mold and had mold all over the top and cream cheese. Which was very obvious so I’m surprised she didn’t notice it. I went back and got a new one and she was gone but the next girl who helped me was very sweet.
Atmosphere: 1
Food: 1
Service: 1
Karl Westergard
Second time stopping at this before work the app says it’s open but it’s not. That is it for this location
Atmosphere: 5
Food: 5
Service: 1
IndianWoman Aztecan
No one to wait on us . 7:12 pm no one at counter. Kid outside smoking said not his problem. Go to the other one on the corner
Atmosphere: 1
Food: 1
Service: 1
Alisha D
I’m very disappointed that I simply tried to place the order through my mobile app. I was charged. When I walked up to collect my item, I was told that there was no order on the screen. Instead of trying to help me figure out the problem, the manager said that she has not been getting all of her orders today she commenced to acting like I was a crazy person who was trying to get a six dollar drink for free. This is even after I showed her in the app where I ordered and paid and where it said the address of the current location. For real though? I will not be ordering from this Starbucks again. I will just go across the street where there is no hassle. The correct response would have been. I’m sorry ma’am we have been having a problem with our orders today. Can I see it on your screen? Problem solved!
Food: 5
Service: 1
Ashley L
I was always happy about Starbucks service, but not this particular store. I ordered a coffee, asked if she can make it hot, she said no, even though other store made it hot for me before, but that’s fine. After I ordered and she put the information in, I was not told how much it is, that’s fine, I paid anyways, then after that she completely ignored me, and put his head down in his arms and try to sleep or take a rest. Well, the whole process just made me feel she does not like her job, but, it’s not my fault.
Service: 1
Garret Freeman2
Ordered through mobile app 20 minutes in advance. It wasn’t started till arrival. Was out of a food item and didn’t state that at all, just expected me to know. Drinks weren’t made with the quality expected from a Starbucks. Sad day.
Atmosphere: 2
Food: 2
Service: 1
EWR Gaming
My wife and I get Starbucks from here when we shop sometimes.I really enjoyed this particular Starbucks location, perhaps I am biased as I have spent many a day at this particular location, and have enjoyed it to the fullest.
Atmosphere: 5
Food: 5
Service: 5
Alisha D Dunn
I’m very disappointed that I simply tried to place the order through my mobile app. I was charged. When I walked up to collect my item, I was told that there was no order on the screen. Instead of trying to help me figure out the problem, the manager said that she has not been getting all of her orders today she commenced to acting like I was a crazy person who was trying to get a six dollar drink for free. This is even after I showed her in the app where I ordered and paid and where it said the address of the current location. For real though? I will not be ordering from this Starbucks again. I will just go across the street where there is no hassle. The correct response would have been. I’m sorry ma’am we have been having a problem with our orders today. Can I see it on your screen? Problem solved!
I am leaving 2 stars because the coffee was fine, but the service was terrible. All 3 of staff working that day had bad attitudes, and there was no management in sight. The staff made it clear they didn't want to be working and they were treating every customer as if they were an inconvenience. It's a shame that such a convenient location has such a lousy staff and bad management.
Atmosphere: 2
Food: 2
Service: 1
Blacksails357
I am leaving 2 stars because the coffee was fine, but the service was terrible. All 3 of staff working that day had bad attitudes, and there was no management in sight. The staff made it clear they didn't want to be working and they were treating every customer as if they were an inconvenience. It's a shame that such a convenient location has such a lousy staff and bad management.
This location is inside Kroger grocery store in brownsburg.. everytime i attempted to order some coffee drinks, i couldnt find their staff.. and it seems nobody is also ordering.. better go to the real starbucks store nearby, beside chase bank accross the street.
Atmosphere: 1
Food: 1
Service: 1
Never have cold brew. They always say they ran out lol. And they make the worst drinks and the employees seem like that hate it here. It’s like the Kmart of Starbucks
I went there today to grab a pumpkin muffin for the new season. The girl what helped me was nice, but I noticed she didn’t have gloves on touching my food or using any utensils of any kind. (Not sure if they have to wear them if they use utensils) and she gave me the muffin. Didn’t offer to warm it up either. I went home and opened it and it smelt so bad. It absolutely reeked of mold and had mold all over the top and cream cheese. Which was very obvious so I’m surprised she didn’t notice it. I went back and got a new one and she was gone but the next girl who helped me was very sweet.
Atmosphere: 1
Food: 1
Service: 1
Second time stopping at this before work the app says it’s open but it’s not. That is it for this location
Atmosphere: 5
Food: 5
Service: 1
No one to wait on us . 7:12 pm no one at counter. Kid outside smoking said not his problem. Go to the other one on the corner
Atmosphere: 1
Food: 1
Service: 1
I’m very disappointed that I simply tried to place the order through my mobile app. I was charged. When I walked up to collect my item, I was told that there was no order on the screen. Instead of trying to help me figure out the problem, the manager said that she has not been getting all of her orders today she commenced to acting like I was a crazy person who was trying to get a six dollar drink for free. This is even after I showed her in the app where I ordered and paid and where it said the address of the current location. For real though? I will not be ordering from this Starbucks again. I will just go across the street where there is no hassle. The correct response would have been. I’m sorry ma’am we have been having a problem with our orders today. Can I see it on your screen? Problem solved!
Food: 5
Service: 1
I was always happy about Starbucks service, but not this particular store. I ordered a coffee, asked if she can make it hot, she said no, even though other store made it hot for me before, but that’s fine. After I ordered and she put the information in, I was not told how much it is, that’s fine, I paid anyways, then after that she completely ignored me, and put his head down in his arms and try to sleep or take a rest. Well, the whole process just made me feel she does not like her job, but, it’s not my fault.
Service: 1
Ordered through mobile app 20 minutes in advance. It wasn’t started till arrival. Was out of a food item and didn’t state that at all, just expected me to know. Drinks weren’t made with the quality expected from a Starbucks. Sad day.
Atmosphere: 2
Food: 2
Service: 1
My wife and I get Starbucks from here when we shop sometimes.I really enjoyed this particular Starbucks location, perhaps I am biased as I have spent many a day at this particular location, and have enjoyed it to the fullest.
Atmosphere: 5
Food: 5
Service: 5
I’m very disappointed that I simply tried to place the order through my mobile app. I was charged. When I walked up to collect my item, I was told that there was no order on the screen. Instead of trying to help me figure out the problem, the manager said that she has not been getting all of her orders today she commenced to acting like I was a crazy person who was trying to get a six dollar drink for free. This is even after I showed her in the app where I ordered and paid and where it said the address of the current location. For real though? I will not be ordering from this Starbucks again. I will just go across the street where there is no hassle. The correct response would have been. I’m sorry ma’am we have been having a problem with our orders today. Can I see it on your screen? Problem solved!
Food: 5
Service: 1
Restaurantji Recommends
I am leaving 2 stars because the coffee was fine, but the service was terrible. All 3 of staff working that day had bad attitudes, and there was no management in sight. The staff made it clear they didn't want to be working and they were treating every customer as if they were an inconvenience. It's a shame that such a convenient location has such a lousy staff and bad management.
Atmosphere: 2
Food: 2
Service: 1
I am leaving 2 stars because the coffee was fine, but the service was terrible. All 3 of staff working that day had bad attitudes, and there was no management in sight. The staff made it clear they didn't want to be working and they were treating every customer as if they were an inconvenience. It's a shame that such a convenient location has such a lousy staff and bad management.
Atmosphere: 2
Food: 2
Service: 1
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