Dairy Queen Grill & Chill

What is the point of a new building if the quality standards are not being upheld? While the food was good, it is unclear if the current state of the dining room is a result of understaffing or simply a lack of oversight and clear expectations.
The owner and management of this location should seriously consider the standards they wish to project to the community. The most disappointing aspect is that the majority of the staff are young, first-time workers; failing to provide proper training and maintain high standards does not set them up for success.

Atmosphere: 1

Food: 4

Service: 3

5 stars crew very friendly

Atmosphere: 5

Food: 5

Service: 5

The guy taking orders was the nicest guy we have encountered at a fast food restaurant. So sweet and helpful!!!! Good job. !!!

Service: 5

Went in for the free blizzard for veterans promotion and got food as well. I noticed on my receipt that I was charged for the blizzard. I mentioned it to the employees at the drive-thru, but they had no idea what i was talking about despite asking about the promotion when I first pulled in at the speaker. I called the manager on duty and brought up the issue. She was very apologetic and professional, offering a full refund for my order.

Atmosphere: 3

Food: 4

Service: 5

Fantastic ice cream friendly service

Atmosphere: 5

Food: 5

Service: 5

Ordered a Confetti cake blizzard. Got half way home. Took a bite. It was an all chocolate blizzard. Chocolate syrup & chocolate chunks. Not happy!

Atmosphere: 2

Food: 2

Service: 2

I came in around 7pm and my cheese curds were hard and burnt and nasty and so was the rest of the food so bad my kid literally threw up. I also was there for 40 mins before I got my food not happy considering how much I pay

Atmosphere: 1

Food: 1

Service: 1

Food was not hot after waiting 45mins.. then had to wait for 10 mins to get a refill on coffee. And it was not busy at all there was our party of four and 3 other parties of 2.. need either fast workers or more.. also need a coffee pot out in then lobby so customers can get their own refills ..

Atmosphere: 1

This is a fast food place so if 30 minutes is fast for you COME HERE...

Atmosphere: 3

Food: 2

Service: 2

Having to drive all the way back into town and return food that wasn't right is always a pain. Plus,when you order eggs over medium you don't expect them to be all slopping and runny with the grease from the hash brown. It. seems like no one cares about quality anymore. This used to be a good place to get breakfast. Not so much now. The outrageous prices are a turn off as well.

Atmosphere: 1

Food: 2

Service: 1

No kiosks thank God!

Atmosphere: 5

Food: 5

Service: 5

So slow. 35 minutes for ice cream. Employees just standing around.

Service: 1

Very nice and clean, looks really good. They recently remodeled. Loved the milkshake!

Atmosphere: 4

Food: 4

Service: 4

The guy taking orders Harley was extremely rude I’ve came in two diffrent times and both times he was rude to customers and his co workers it is unacceptable he need to be dealt with.

Atmosphere: 1

Food: 5

Service: 1

Food was great. Service was not sure how to greet customer and how to take order. Got someone else's order 1st time they said food was ready. Waited a while before correct food was ready and the sandwich was still not the right one. Gave up and ate anyway. Floor was sticky and ice and pop was spilled on the floor in front of pop area and was still there.

Atmosphere: 3

Food: 5

Service: 3