This place has taken a deep dive downhill waited in line with 1 person in front of me for an hour and 45 minutes. All the employees done was stand in a circle and talk. To bad I already paid by time I realized they wasnt just busy and was standing talking I would have left. Couldn't get the 1 guy off his phone to come to the window ended up leaving with half of what I ordered bevause I was just done with the place.
Atmosphere: 1
Food: 1
Service: 1
Ailile Felina
The redo looks nice.
Atmosphere: 3
Food: 3
Service: 3
Laura DeLoach
Took 40 min to serve 4 vehicles including myself in the drive thru. Food was not even warm.
Atmosphere: 1
Food: 2
Service: 1
Nunya Willis
Store is dirty and customer service was minimal the food was thrown together and sauce all over the wrapper. Also the toilet in the mens bathroom had poop on it. I told employees and not one person did i see go in to clean it up while i was there. Will not be back!
Manager making their employees come in when the half of Indiana is on a travel ban(red) is irresponsible. I seen it on fb and called just to double check. Manager should be FIRED!!!
Geneva Dailey
Went to the Arbys on 25th St. In Columbus Indiana. Was served by a wonderful lady named Ruby. She made sure our order was correct and she was so friendly and helpful. Ruby had a beautiful smile and a sweet personality. She made us feel so welcomed. It was a wonderful experience. Food was good too.
Atmosphere: 4
Food: 4
Service: 5
Richard Ramsey
Food was not fully cooked
Atmosphere: 2
Food: 1
Service: 1
Emily Yarling
This restaurant is always short staffed, but the staff they do have are always nice and as efficient as they can be. If you visit them, please be patient and nice because they’re trying
Rick Burcham
Service slow after placing order. Dining room was dingy. Worn out tables and seats. Food (roast beef) was fine.
Employees are always nice and manager always remembers sauces we ask for.
Atmosphere: 4
Food: 4
Service: 5
David Ferguson
Great service and very fast.
Atmosphere: 4
Food: 5
Service: 5
Kathie Winchester-Giles
Food was fine, service was good but I stuck to the floor as I walked through the restaurant. Do better Arby's!
Atmosphere: 1
Food: 4
Service: 4
Samantha Pevlor
Had a lunch date with my daughter and mother in law, food was hot and fresh. One employee asked if the chicken strip were for my 1 yr old and cautioned us that they just came out of the fryer and were hot. I definitely appreciated the warning, burnt kid fingers are not fun. The rest of the staff was friendly and our food was good.
Atmosphere: 4
Food: 4
Service: 5
Jack Dudley
Drive thru order was wrong took in to get proper food and employees thought it was funny
This place has taken a deep dive downhill waited in line with 1 person in front of me for an hour and 45 minutes. All the employees done was stand in a circle and talk. To bad I already paid by time I realized they wasnt just busy and was standing talking I would have left. Couldn't get the 1 guy off his phone to come to the window ended up leaving with half of what I ordered bevause I was just done with the place.
Atmosphere: 1
Food: 1
Service: 1
The redo looks nice.
Atmosphere: 3
Food: 3
Service: 3
Took 40 min to serve 4 vehicles including myself in the drive thru. Food was not even warm.
Atmosphere: 1
Food: 2
Service: 1
Store is dirty and customer service was minimal the food was thrown together and sauce all over the wrapper. Also the toilet in the mens bathroom had poop on it. I told employees and not one person did i see go in to clean it up while i was there. Will not be back!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Roast Beef, Curly Fries, Chicken Bacon \u0026 Swiss Sandwich
Manager making their employees come in when the half of Indiana is on a travel ban(red) is irresponsible. I seen it on fb and called just to double check. Manager should be FIRED!!!
Went to the Arbys on 25th St. In Columbus Indiana. Was served by a wonderful lady named Ruby. She made sure our order was correct and she was so friendly and helpful. Ruby had a beautiful smile and a sweet personality. She made us feel so welcomed. It was a wonderful experience. Food was good too.
Atmosphere: 4
Food: 4
Service: 5
Food was not fully cooked
Atmosphere: 2
Food: 1
Service: 1
This restaurant is always short staffed, but the staff they do have are always nice and as efficient as they can be. If you visit them, please be patient and nice because they’re trying
Service slow after placing order.
Dining room was dingy. Worn out tables and seats.
Food (roast beef) was fine.
always so friendly!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employees are always nice and manager always remembers sauces we ask for.
Atmosphere: 4
Food: 4
Service: 5
Great service and very fast.
Atmosphere: 4
Food: 5
Service: 5
Food was fine, service was good but I stuck to the floor as I walked through the restaurant. Do better Arby's!
Atmosphere: 1
Food: 4
Service: 4
Had a lunch date with my daughter and mother in law, food was hot and fresh. One employee asked if the chicken strip were for my 1 yr old and cautioned us that they just came out of the fryer and were hot. I definitely appreciated the warning, burnt kid fingers are not fun. The rest of the staff was friendly and our food was good.
Atmosphere: 4
Food: 4
Service: 5
Drive thru order was wrong took in to get proper food and employees thought it was funny
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