My beef and cheddar sandwich had literal strips of meat on it,I've worked at 2 different Arby's and this location being one of them and I KNOW FOR A FACT that roast beef should NOT look like this! It was also very dry so I know it's old too.
Atmosphere: 2
Food: 1
Service: 3
Brenda Anderson
Sarah is awesome !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Kidnappingfreezers
I stopped to get a meal for my husband, everything was right except the curly fries ended up being crinkle fries. I was the only person there and didn't feel the need to check the bag, thanked the gentleman at the drive through, opted out of the receipt and left. Got home to find the fries were incorrect and my husband was highly irritated (unrelated issues, just piled on) and insisted we go back.
We got inside and were greeted by a girl sweeping. Went up to the counter and waited maybe 2 minutes. Not a huge deal but no one said they'd be with us in a minute, on their way, no communication. The girl came over, my husband explained the problem, that he wanted curly, and she said "So what's the issue?". He explained it again and she stated "ok you got crinkle fries."
Honestly I'm amazed he kept his cool with her disinterested and uncaring attitude, but thankful he did because although it was their slip up, I didn't check before I left so we're both at fault. We paid for the correct fries and left. Very unimpressed with that young lady but the man I spoke with, who I imagine is the manager, was very pleasant. I won't come back here though.
Atmosphere: 3
Food: 4
Service: 2
elklake breeze
Lady at check out on drive through was so nice. Food good. I treated my mom and husband who never get this type of thing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Roast Beef
Coryn Harden
The girl in the drive thru was rude, didn’t give us our change. She also glared at us because she didn’t give us the right sauce. Maybe she should be on grill.
Atmosphere: 1
Food: 2
Service: 1
Josh Thomas
Turnips to the male employee that was rude to my wife when her sandwich wasn't made correctly. Lunch rush or not, don't take your frustrations out on her. Also thumbs down for 15 minute wait time, missing items, and allover bad service.
Atmosphere: 1
Food: 2
Service: 1
Jennettea Barger
Awesome fish sandwich ?
Michael Allison
Me and my wife stopped in for lunch. The cashier was very friendlyOur order didn't take long. The good was goodIt was a nice
Sarah is a good worker but there a few that I don't really know about now on other hand here your negative review that jasper guy is bad news definitely wouldn't bother wasting my time stopping here jasper talks alot of smack to alot of customers a solid 0/10
Atmosphere: 1
Food: 1
Service: 3
Kathy Moffett
Our family usually eats at this restaurant following church. I was an observer last Sunday to another customer. The manager, I believe, called out the name Karen twice and food remained on the counter. Later a gentleman approached the counter asking about his food. He gave his name and they said they didn’t have an order by that name. They only had one for Karen that had not been claimed. He obviously was not Karen. They opened the sack to look at the order. It was in fact his order. However they continued to ask him why he didn’t come and claim the food. He tried to explain that his name was not Karen but the question was repeated several times. By the time he asked about it the food in the sack was cold. The manager never apologized for the mistake nor did she offer to make fresh food for that customer. She turned and yelled at the customer, “You have your food! Now take it and go! “. I have never seen this particular person act so mean and disrespectful to a customer. I don’t care to go back to this Arby's location any time soon.
Just tried the Classic cheesestake. After tax for 2 of them was 16.57.I wouldn't recommend wasting my money on them there wasn't any meat on it and it was all pretty much just cheese and peppers.No meat and all cheese made it completely inedible. I'm talking maybe 4-5 little pieces of stake the size of a quarter or nickel. And that was it on the whole sandwich. Pathetic!!!What they make and sell no way comes close to the picture at all.
Atmosphere: 4
Food: 1
Service: 4
Lorie Hicks
We miss the 5$ wings :(
Atmosphere: 5
Food: 5
Service: 5
Dennis Pfeiffer
I've always liked Arby's food. I do still dislike they no longer have potatoes cakes as this has kept me from going as often as I use to, the new hushpuppy fish has been I nice add.
Only drive thru open. Gave completely wrong fries ordered.
Atmosphere: 2
Food: 4
Service: 2
Parking: Plenty of spots and wheelchair accessible
Wheelchair accessibility: Easy bye the door access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Beef Brisket Sandwich, Arby's Signature Sandwiches
My beef and cheddar sandwich had literal strips of meat on it,I've worked at 2 different Arby's and this location being one of them and I KNOW FOR A FACT that roast beef should NOT look like this! It was also very dry so I know it's old too.
Atmosphere: 2
Food: 1
Service: 3
Sarah is awesome !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
I stopped to get a meal for my husband, everything was right except the curly fries ended up being crinkle fries. I was the only person there and didn't feel the need to check the bag, thanked the gentleman at the drive through, opted out of the receipt and left. Got home to find the fries were incorrect and my husband was highly irritated (unrelated issues, just piled on) and insisted we go back.
We got inside and were greeted by a girl sweeping. Went up to the counter and waited maybe 2 minutes. Not a huge deal but no one said they'd be with us in a minute, on their way, no communication. The girl came over, my husband explained the problem, that he wanted curly, and she said "So what's the issue?". He explained it again and she stated "ok you got crinkle fries."
Honestly I'm amazed he kept his cool with her disinterested and uncaring attitude, but thankful he did because although it was their slip up, I didn't check before I left so we're both at fault. We paid for the correct fries and left. Very unimpressed with that young lady but the man I spoke with, who I imagine is the manager, was very pleasant. I won't come back here though.
Atmosphere: 3
Food: 4
Service: 2
Lady at check out on drive through was so nice. Food good. I treated my mom and husband who never get this type of thing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Roast Beef
The girl in the drive thru was rude, didn’t give us our change. She also glared at us because she didn’t give us the right sauce. Maybe she should be on grill.
Atmosphere: 1
Food: 2
Service: 1
Turnips to the male employee that was rude to my wife when her sandwich wasn't made correctly. Lunch rush or not, don't take your frustrations out on her. Also thumbs down for 15 minute wait time, missing items, and allover bad service.
Atmosphere: 1
Food: 2
Service: 1
Awesome fish sandwich ?
Me and my wife stopped in for lunch. The cashier was very friendlyOur order didn't take long. The good was goodIt was a nice
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Sarah is a good worker but there a few that I don't really know about now on other hand here your negative review that jasper guy is bad news definitely wouldn't bother wasting my time stopping here jasper talks alot of smack to alot of customers a solid 0/10
Atmosphere: 1
Food: 1
Service: 3
Our family usually eats at this restaurant following church. I was an observer last Sunday to another customer. The manager, I believe, called out the name Karen twice and food remained on the counter. Later a gentleman approached the counter asking about his food. He gave his name and they said they didn’t have an order by that name. They only had one for Karen that had not been claimed. He obviously was not Karen. They opened the sack to look at the order. It was in fact his order. However they continued to ask him why he didn’t come and claim the food. He tried to explain that his name was not Karen but the question was repeated several times. By the time he asked about it the food in the sack was cold. The manager never apologized for the mistake nor did she offer to make fresh food for that customer. She turned and yelled at the customer, “You have your food! Now take it and go! “. I have never seen this particular person act so mean and disrespectful to a customer. I don’t care to go back to this Arby's location any time soon.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Arby's Signature Sandwiches, Roast Beef
Just tried the Classic cheesestake. After tax for 2 of them was 16.57.I wouldn't recommend wasting my money on them there wasn't any meat on it and it was all pretty much just cheese and peppers.No meat and all cheese made it completely inedible. I'm talking maybe 4-5 little pieces of stake the size of a quarter or nickel. And that was it on the whole sandwich. Pathetic!!!What they make and sell no way comes close to the picture at all.
Atmosphere: 4
Food: 1
Service: 4
We miss the 5$ wings :(
Atmosphere: 5
Food: 5
Service: 5
I've always liked Arby's food. I do still dislike they no longer have potatoes cakes as this has kept me from going as often as I use to, the new hushpuppy fish has been I nice add.
Atmosphere: 3
Food: 4
Service: 3
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