Very clean, food was fast. We had breakfast sandwiches, something we have never eaten here.
Atmosphere: 5
Food: 5
Service: 5
Isaiah Crowell
Literally puts sauce in everything, changed their food and it’s more expensive. Won’t be going back to this one. Went to Bloomington and had a great experience so I was expecting the same, but sadly not.
Food: 2
Danita Watts
Way too slow I'm taking an order. And too expensive used to be my favorite place
Atmosphere: 3
Food: 4
Service: 2
jessica oakes
Never even received my order. Order after order bumped above mine until I finally had to cancel. Waited 45 minutes to never even get my food
Service: 1
Kenny Cummings
They are consistently out of iced coffee. My mobile app says that my coffee order is ready but my cup Is never in the designated area for pickup. I always have to ask for it. The food is really good. But the service really needs to step up.
Atmosphere: 3
Food: 4
Service: 1
Sean
The entire restaurant smells like dirty dishes and a truck stop bathroom. Didn’t try the food. I walked out 30 seconds after I walked in because of the smell.
breylin stewart
Sarah was an awesome cashier! Not only was she personable but she knew everything we had asked about. I hope everyone can meet Sarah
Service: 5
Cameron Hanner
It's an apple but Im not happy with it.
Food: 3
C.V. Jones Jr
Just had to try their new sandwich
Atmosphere: 4
Food: 4
Service: 5
Cindy Loo-hoo
Good food. Friendly workers. Clean restaurant. Self serve areas are well stocked. (Cups, straw, condiments..etc )
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, French Onion Soup Bread Bowl of Soups
I recently placed a catering order with this Panera cafe for a seminar, and I am incredibly disappointed with the service I received. First, the breakfast was delivered late in the morning, causing a delay in the event schedule. Unfortunately, things only got worse in the afternoon when the lunch was over 45 minutes late, completely throwing off the timing of the seminar. To make matters worse, the boxed lunches were not labeled, which created unnecessary confusion when it was time to serve. This experience was incredibly disappointing, and I will be reconsidering any future catering orders with Panera.
JSG
I like their food when it is prepared correctly, but this place needs to be cleaned more frequently. The drink station and dish returns are always filthy.
Atmosphere: 2
Food: 3
Service: 4
Bruce B.
Staff is always nice and polite, food is always fresh and delicious, restaurant is always clean. A little pricey but worth the experience.
Atmosphere: 5
Food: 5
Service: 5
JT
It’s been years since I’ve gone to Panera due to being disappointed in quality of the food and experience.
Unfortunately my trip reaffirmed this. I arrived at 5:30 PM (the restaurant closes at 9pm) on 11/1/24 and the restaurant was out of multiple food items, had about 10 pastries left, 2 bagels, and the baguettes for meals were out. When notified of this the customer service was mediocre at best. I’m not sure if the limited food was due to supply issues or not, but it was not relayed or apologized that the food was not available. For the price of the food I was hoping for a better experience.
Tables were not clean as well as the floor. Large crumbs all over the tables and floor as other customers have reported and pictured.
I did give 2 stars for food instead of 1 because the food (on what was available ) did come out hot and tasty.
Disappointed as I really wanted to give the company another try, but there are areas for improvement.
Atmosphere: 1
Food: 2
Service: 1
JAK K
Kudos to manager and workers at Columbus Panera. Always good service with a smile. Love this place
Very clean, food was fast. We had breakfast sandwiches, something we have never eaten here.
Atmosphere: 5
Food: 5
Service: 5
Literally puts sauce in everything, changed their food and it’s more expensive. Won’t be going back to this one. Went to Bloomington and had a great experience so I was expecting the same, but sadly not.
Food: 2
Way too slow I'm taking an order. And too expensive used to be my favorite place
Atmosphere: 3
Food: 4
Service: 2
Never even received my order. Order after order bumped above mine until I finally had to cancel. Waited 45 minutes to never even get my food
Service: 1
They are consistently out of iced coffee. My mobile app says that my coffee order is ready but my cup Is never in the designated area for pickup. I always have to ask for it. The food is really good. But the service really needs to step up.
Atmosphere: 3
Food: 4
Service: 1
The entire restaurant smells like dirty dishes and a truck stop bathroom. Didn’t try the food. I walked out 30 seconds after I walked in because of the smell.
Sarah was an awesome cashier! Not only was she personable but she knew everything we had asked about. I hope everyone can meet Sarah
Service: 5
It's an apple but Im not happy with it.
Food: 3
Just had to try their new sandwich
Atmosphere: 4
Food: 4
Service: 5
Good food.
Friendly workers.
Clean restaurant.
Self serve areas are well stocked. (Cups, straw, condiments..etc )
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, French Onion Soup Bread Bowl of Soups
Restaurantji Recommends
I recently placed a catering order with this Panera cafe for a seminar, and I am incredibly disappointed with the service I received. First, the breakfast was delivered late in the morning, causing a delay in the event schedule. Unfortunately, things only got worse in the afternoon when the lunch was over 45 minutes late, completely throwing off the timing of the seminar. To make matters worse, the boxed lunches were not labeled, which created unnecessary confusion when it was time to serve. This experience was incredibly disappointing, and I will be reconsidering any future catering orders with Panera.
I like their food when it is prepared correctly, but this place needs to be cleaned more frequently. The drink station and dish returns are always filthy.
Atmosphere: 2
Food: 3
Service: 4
Staff is always nice and polite, food is always fresh and delicious, restaurant is always clean. A little pricey but worth the experience.
Atmosphere: 5
Food: 5
Service: 5
It’s been years since I’ve gone to Panera due to being disappointed in quality of the food and experience.
Unfortunately my trip reaffirmed this. I arrived at 5:30 PM (the restaurant closes at 9pm) on 11/1/24 and the restaurant was out of multiple food items, had about 10 pastries left, 2 bagels, and the baguettes for meals were out. When notified of this the customer service was mediocre at best. I’m not sure if the limited food was due to supply issues or not, but it was not relayed or apologized that the food was not available. For the price of the food I was hoping for a better experience.
Tables were not clean as well as the floor. Large crumbs all over the tables and floor as other customers have reported and pictured.
I did give 2 stars for food instead of 1 because the food (on what was available ) did come out hot and tasty.
Disappointed as I really wanted to give the company another try, but there are areas for improvement.
Atmosphere: 1
Food: 2
Service: 1
Kudos to manager and workers at Columbus Panera. Always good service with a smile. Love this place
Atmosphere: 5
Food: 5
Service: 5
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