Good food. Friendly workers. Clean restaurant. Self serve areas are well stocked. (Cups, straw, condiments..etc )
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, French Onion Soup Bread Bowl of Soups
Haley Crnarich
I recently placed a catering order with this Panera cafe for a seminar, and I am incredibly disappointed with the service I received. First, the breakfast was delivered late in the morning, causing a delay in the event schedule. Unfortunately, things only got worse in the afternoon when the lunch was over 45 minutes late, completely throwing off the timing of the seminar. To make matters worse, the boxed lunches were not labeled, which created unnecessary confusion when it was time to serve. This experience was incredibly disappointing, and I will be reconsidering any future catering orders with Panera.
JSG
I like their food when it is prepared correctly, but this place needs to be cleaned more frequently. The drink station and dish returns are always filthy.
Atmosphere: 2
Food: 3
Service: 4
Bruce B.
Staff is always nice and polite, food is always fresh and delicious, restaurant is always clean. A little pricey but worth the experience.
Atmosphere: 5
Food: 5
Service: 5
JT
It’s been years since I’ve gone to Panera due to being disappointed in quality of the food and experience.
Unfortunately my trip reaffirmed this. I arrived at 5:30 PM (the restaurant closes at 9pm) on 11/1/24 and the restaurant was out of multiple food items, had about 10 pastries left, 2 bagels, and the baguettes for meals were out. When notified of this the customer service was mediocre at best. I’m not sure if the limited food was due to supply issues or not, but it was not relayed or apologized that the food was not available. For the price of the food I was hoping for a better experience.
Tables were not clean as well as the floor. Large crumbs all over the tables and floor as other customers have reported and pictured.
I did give 2 stars for food instead of 1 because the food (on what was available ) did come out hot and tasty.
Disappointed as I really wanted to give the company another try, but there are areas for improvement.
Atmosphere: 1
Food: 2
Service: 1
JAK K
Kudos to manager and workers at Columbus Panera. Always good service with a smile. Love this place
Atmosphere: 5
Food: 5
Service: 5
Caroline Steinrock
I always go to the kiosk so that I can customize my salad, get extra feta or whatever. The customization option doesnt happen. They will get literally everything wrong, literally every time. Just picked up lunch there, asked for chicken on the salad, got rice. Asked for extra dressing, got no dressing. Asked for chips, got bread. Asked for no onion on the sandwich, it’s bursting with onions. The receipt on the bag, everything is correct. Exactly as I ordered it. I get so angry about this stuff. If you want to get what you’ve ordered and paid for, you’ll leave here pretty unhappy.
Food: 1
Service: 1
James Klein
Table wasn’t cleaned and my spoon had food still on it (wasn’t clean) and the floor wasn’t clean, and what type of soup place doesn’t have crackers.
Love it. Food is always right n delicious ? we cater all our meals from work from Panera ♥
Atmosphere: 5
Food: 5
Service: 5
Westley Proctor
I love coming here for just a quick bite. I can just come in and order something like a coffee and sandwich or a cookie and sit down and be chill while I enjoy my snack or meal. This place is, in my opinion, just the best to relax and take your mind off things. I just love coffee shops/relaxing places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
Dan Shaw
Very disappointed for $16. I ordered a pomegrante hibicus tea, large, and a bowl of soup. Asked for 1/2 sandwich free as advertised, but she didn't know anything about it and did not give it to me free. Bowel of soup was really tiny of Bistro French Onion with a few croutons and one tiny glob of cheese on bottom. It looked a whole lot better online. Sandwiches have a lot more on them online than in person. The tea needed 2 Sweet-N-Low to taste sweet. Applebee's French Onion Soup is way better--Sorry!
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Broccoli Cheddar Soup
Kabuki King
Excellent food, very comforting on a cold or rainy day. Never had a problem here.
Atmosphere: 5
Food: 5
Service: 5
Wifflum
Best temperature of food that I think can be achieved. If that interests you, go here and study. Ikunai deshou kamasennai.
Just had to try their new sandwich
Atmosphere: 4
Food: 4
Service: 5
Good food.
Friendly workers.
Clean restaurant.
Self serve areas are well stocked. (Cups, straw, condiments..etc )
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, French Onion Soup Bread Bowl of Soups
I recently placed a catering order with this Panera cafe for a seminar, and I am incredibly disappointed with the service I received. First, the breakfast was delivered late in the morning, causing a delay in the event schedule. Unfortunately, things only got worse in the afternoon when the lunch was over 45 minutes late, completely throwing off the timing of the seminar. To make matters worse, the boxed lunches were not labeled, which created unnecessary confusion when it was time to serve. This experience was incredibly disappointing, and I will be reconsidering any future catering orders with Panera.
I like their food when it is prepared correctly, but this place needs to be cleaned more frequently. The drink station and dish returns are always filthy.
Atmosphere: 2
Food: 3
Service: 4
Staff is always nice and polite, food is always fresh and delicious, restaurant is always clean. A little pricey but worth the experience.
Atmosphere: 5
Food: 5
Service: 5
It’s been years since I’ve gone to Panera due to being disappointed in quality of the food and experience.
Unfortunately my trip reaffirmed this. I arrived at 5:30 PM (the restaurant closes at 9pm) on 11/1/24 and the restaurant was out of multiple food items, had about 10 pastries left, 2 bagels, and the baguettes for meals were out. When notified of this the customer service was mediocre at best. I’m not sure if the limited food was due to supply issues or not, but it was not relayed or apologized that the food was not available. For the price of the food I was hoping for a better experience.
Tables were not clean as well as the floor. Large crumbs all over the tables and floor as other customers have reported and pictured.
I did give 2 stars for food instead of 1 because the food (on what was available ) did come out hot and tasty.
Disappointed as I really wanted to give the company another try, but there are areas for improvement.
Atmosphere: 1
Food: 2
Service: 1
Kudos to manager and workers at Columbus Panera. Always good service with a smile. Love this place
Atmosphere: 5
Food: 5
Service: 5
I always go to the kiosk so that I can customize my salad, get extra feta or whatever. The customization option doesnt happen. They will get literally everything wrong, literally every time. Just picked up lunch there, asked for chicken on the salad, got rice. Asked for extra dressing, got no dressing. Asked for chips, got bread. Asked for no onion on the sandwich, it’s bursting with onions. The receipt on the bag, everything is correct. Exactly as I ordered it. I get so angry about this stuff. If you want to get what you’ve ordered and paid for, you’ll leave here pretty unhappy.
Food: 1
Service: 1
Table wasn’t cleaned and my spoon had food still on it (wasn’t clean) and the floor wasn’t clean, and what type of soup place doesn’t have crackers.
Atmosphere: 1
Food: 2
Service: 3
It's pretty tasty with quick, friendly service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love it. Food is always right n delicious ? we cater all our meals from work from Panera ♥
Atmosphere: 5
Food: 5
Service: 5
I love coming here for just a quick bite. I can just come in and order something like a coffee and sandwich or a cookie and sit down and be chill while I enjoy my snack or meal. This place is, in my opinion, just the best to relax and take your mind off things. I just love coffee shops/relaxing places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
Very disappointed for $16. I ordered a pomegrante hibicus tea, large, and a bowl of soup. Asked for 1/2 sandwich free as advertised, but she didn't know anything about it and did not give it to me free. Bowel of soup was really tiny of Bistro French Onion with a few croutons and one tiny glob of cheese on bottom. It looked a whole lot better online. Sandwiches have a lot more on them online than in person. The tea needed 2 Sweet-N-Low to taste sweet. Applebee's French Onion Soup is way better--Sorry!
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Broccoli Cheddar Soup
Excellent food, very comforting on a cold or rainy day. Never had a problem here.
Atmosphere: 5
Food: 5
Service: 5
Best temperature of food that I think can be achieved. If that interests you, go here and study. Ikunai deshou kamasennai.
Atmosphere: 5
Food: 5
Service: 4
Loading...