Very very rude staff . Did an online order and they left my pizza at the door … never rang the doorbell just left the pizza . When I called the store Cameron answered said he was the acting store manager and said that drivers are supposed to call at the very least. Never got a call. He refused to give me any mangers name or contact info. Said it was their policy not to give out NAMES !!!! Then when I said that I don’t feel like he handled my issue he basically said all he could do was offer a refund or a free pizza for the next visit ! He also never apologized , never offered to remake food and deliver the proper way NOTHING . I am a customer a paying customer and your customers are the reason any of your staff have jobs. Then when I told him I will find out who is above him and will complain everyday until something happens. He works at papa John’s then he proceeded to tell me that at least he makes more money than I do . And when my husband called to speak with him he wouldn’t come to the phone . Yall have the worst customer service ever and if this is how your staff will handle food that someone has ordered and paid for I will report you to the health dept and the state because I’m pretty sure that just leaving food at someone’s door and your not door dash is against regulations . I’m also going to report this store to your franchise owner and even the corporate office . Someone could get extremely sick from their food being handled this way . Terrible terrible terrible . And I will never recommend this store to anyone . To be treated so foul when I PAID for my food ! If I wanted my food left on my stairs outside in below freezing weather I would have said that .
Angel Khalil
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Noah Randall
Tried to place 2 different orders on 7/28/2024 through the app and then the website online, I never received an email confirmation or bank statement (because I can only assume the orders were rejected, or, with the new app update Papa Johns cannot support their own infrastructure).
Irresponsible business dealings, I wish I could report them if it weren't for the slew of corporate lawyers they'll sure employ
Jacob Early
Ordered pizza and driver delivered it. It was a totally wrong order. I called store and driver returned a few mins later with our order. I asked the store if they wanted the incorrect order and they said yes. Mine you the order had been in my house with boxes open and they were going to deliver it to the right house. Very insanity!! Won’t be ordering from there again. I would be disgusted to know I got an order that was already on someone’s house.
Arpana Murthy
Bread sticks were under baked and had wet dough inside ( pic attached) Giving it 2 stars because pizza was great as always. Their papadias were yummy as well on our previous orders.
Atmosphere: 5
Food: 2
Service: 5
Lacy Hopkins
Really nice driver,.. always nice and friendly (think his name is scott) fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
PamnMatt Truth
Absolutely fantastic!
Atmosphere: 5
Food: 5
Service: 5
Jen George
She was so pleasant and the food was ready & hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Extra Cheesy Alfredo Pizza, Medium Sausage Pizza, Create Your Own Pizza Extra-Large, Garden Fresh with Garlic Parmesan Crust, Large Pepperoni Pizza
Holly Shrum
Great
Atmosphere: 3
Food: 5
Service: 5
shelly H
Had to remake a pizza three times ..the first time was very fast but the wrong toppings second time they made it one staff member was ticked an as I sat in the lobby waiting she told everyone that I was saying the tipping was sausage not beef ? we spent 50 buck an left 10 percent tip so I feel like we should get the pizza we ordered with no feedback. Now they are in the back using bad language .an still put sausage on it. Chloe also thought I left the store and was making some comments as I was going out so will find a new Papa John's. There's one on every corner.
Location is a joke they can’t take a simple order or talk to you in a decent manner. The gentleman was rude with me right from the start.
Forrest Bain
I called in for delivery. Was looking for address to have pizza delivered, and lady said, "Why don't you just come get it ". First off I called for delivery not carry out.
Atmosphere: 1
Food: 1
Service: 1
Heather Pritchard
Honestly I'm kinda disappointed originally the wait time was about and hour and a half but ended up waiting an hour and fifty minutes they said the pizza was on the way and then it took 40 minutes to get delivered to less than 10 minutes away from the store the food ended up being
Atmosphere: 2
Food: 2
Service: 2
Nick Huffman
This location seems to have so many issues with making orders. This evening they stuffed one of those filthy garlic sauce cups inside of the Papadia we ordered. Absolutely disgusting ?
Jessica Groce
Pizza was good, but about 1/3 of it was not as well topped as the rest. Service was friendly and apologetic because it took a little longer than expected. Overall we were happy.
Very very rude staff . Did an online order and they left my pizza at the door … never rang the doorbell just left the pizza . When I called the store Cameron answered said he was the acting store manager and said that drivers are supposed to call at the very least. Never got a call. He refused to give me any mangers name or contact info. Said it was their policy not to give out NAMES !!!! Then when I said that I don’t feel like he handled my issue he basically said all he could do was offer a refund or a free pizza for the next visit ! He also never apologized , never offered to remake food and deliver the proper way NOTHING . I am a customer a paying customer and your customers are the reason any of your staff have jobs. Then when I told him I will find out who is above him and will complain everyday until something happens. He works at papa John’s then he proceeded to tell me that at least he makes more money than I do . And when my husband called to speak with him he wouldn’t come to the phone . Yall have the worst customer service ever and if this is how your staff will handle food that someone has ordered and paid for I will report you to the health dept and the state because I’m pretty sure that just leaving food at someone’s door and your not door dash is against regulations . I’m also going to report this store to your franchise owner and even the corporate office . Someone could get extremely sick from their food being handled this way . Terrible terrible terrible . And I will never recommend this store to anyone . To be treated so foul when I PAID for my food ! If I wanted my food left on my stairs outside in below freezing weather I would have said that .
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Tried to place 2 different orders on 7/28/2024 through the app and then the website online, I never received an email confirmation or bank statement (because I can only assume the orders were rejected, or, with the new app update Papa Johns cannot support their own infrastructure).
Irresponsible business dealings, I wish I could report them if it weren't for the slew of corporate lawyers they'll sure employ
Ordered pizza and driver delivered it. It was a totally wrong order. I called store and driver returned a few mins later with our order. I asked the store if they wanted the incorrect order and they said yes. Mine you the order had been in my house with boxes open and they were going to deliver it to the right house. Very insanity!! Won’t be ordering from there again. I would be disgusted to know I got an order that was already on someone’s house.
Bread sticks were under baked and had wet dough inside ( pic attached) Giving it 2 stars because pizza was great as always. Their papadias were yummy as well on our previous orders.
Atmosphere: 5
Food: 2
Service: 5
Really nice driver,.. always nice and friendly (think his name is scott) fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Absolutely fantastic!
Atmosphere: 5
Food: 5
Service: 5
She was so pleasant and the food was ready & hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Extra Cheesy Alfredo Pizza, Medium Sausage Pizza, Create Your Own Pizza Extra-Large, Garden Fresh with Garlic Parmesan Crust, Large Pepperoni Pizza
Great
Atmosphere: 3
Food: 5
Service: 5
Had to remake a pizza three times ..the first time was very fast but the wrong toppings second time they made it one staff member was ticked an as I sat in the lobby waiting she told everyone that I was saying the tipping was sausage not beef ? we spent 50 buck an left 10 percent tip so I feel like we should get the pizza we ordered with no feedback. Now they are in the back using bad language .an still put sausage on it. Chloe also thought I left the store and was making some comments as I was going out so will find a new Papa John's. There's one on every corner.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Location is a joke they can’t take a simple order or talk to you in a decent manner. The gentleman was rude with me right from the start.
I called in for delivery. Was looking for address to have pizza delivered, and lady said, "Why don't you just come get it ". First off I called for delivery not carry out.
Atmosphere: 1
Food: 1
Service: 1
Honestly I'm kinda disappointed originally the wait time was about and hour and a half but ended up waiting an hour and fifty minutes they said the pizza was on the way and then it took 40 minutes to get delivered to less than 10 minutes away from the store the food ended up being
Atmosphere: 2
Food: 2
Service: 2
This location seems to have so many issues with making orders. This evening they stuffed one of those filthy garlic sauce cups inside of the Papadia we ordered. Absolutely disgusting ?
Pizza was good, but about 1/3 of it was not as well topped as the rest. Service was friendly and apologetic because it took a little longer than expected. Overall we were happy.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Create Your Own Pizza
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