Got food for family we can always enjoy the Pizza at a reasonable price
Atmosphere: 4
Food: 4
Service: 4
Doug Harper
Went in today for gas and groceries. After buying gas, I proceeded in for the shopping. An employee at the entrance required me to show my card to enter. I questioned the reasoning while pointing out that I can not purchase anything without it, so what is the point of this? She demanded it was policy. I showed her my card as I turned and took my business elsewhere. It is my policy to not shop where you waste my time. I then called in to raise my concern to a manager, politely asking to speak with one only to have some young punk tell me I had to explain it to him first before he would allow me to speak with a manager, it is policy. When I refused to waste time detailing it for him, he said F you and hung up on me. I called back again, this time a woman answered the phone and quickly provided her name. Demonstration of acceptance of accountability to the quality of customer service she was about to partake in. Again I asked for a manager and she quickly obliged. Another person got on the phone, but I had to ask many questions to get her title and a name. Maybe hers or maybe not but she claimed to be the assistant manager. This was at 4pm on 6/22/22 for record. I discussed first the person who hung up. She said nothing. I then discussed my issue over the rationale of checking for the presence of a members card. I raised that they do not verify it is active, that I had to present it to purchase anything, and so what purpose could this serve? She said it was to deter thieves that walk out with TVs everyday and it was policy. If I did not like it she would be happy to close my account. I will be more than happy to close it as well as you clearly do not value any customers business.
Doug Harper
Went in today for gas and groceries. After buying gas, I proceeded in for the shopping. An employee at the entrance required me to show my card to enter. I questioned the reasoning while pointing out that I can not purchase anything without it, so what is the point of this? She demanded it was policy. I showed her my card as I turned and took my business elsewhere. It is my policy to not shop where you waste my time.
I then called in to raise my concern to a manager, politely asking to speak with one only to have some young punk tell me I had to explain it to him first before he would allow me to speak with a manager, it is policy. When I refused to waste time detailing it for him, he said F you and hung up on me.
I called back again, this time a woman answered the phone and quickly provided her name. Demonstration of acceptance of accountability to the quality of customer service she was about to partake in. Again I asked for a manager and she quickly obliged. Another person got on the phone, but I had to ask many questions to get her title and a name. Maybe hers or maybe not but she claimed to be the assistant manager. This was at 4pm on 6/22/22 for record. I discussed first the person who hung up. She said nothing. I then discussed my issue over the rationale of checking for the presence of a members card. I raised that they do not verify it is active, that I had to present it to purchase anything, and so what purpose could this serve? She said it was to deter thieves that walk out with TVs everyday and it was policy. If I did not like it she would be happy to close my account.
I will be more than happy to close it as well as you clearly do not value any customers business.
Reginald Bailey
Great experience and fun environment.
Jerry Fife
the people there are awesome
Julie Sizemore
can buy stuff in bulk.
Katie Clergy
Awesome staff and groceries
Amanda Renee Lewandowski
we've stopped the twice now on our way from Michigan to Tennessee. nice clean bathrooms
Got food for family we can always enjoy the Pizza at a reasonable price
Atmosphere: 4
Food: 4
Service: 4
Went in today for gas and groceries. After buying gas, I proceeded in for the shopping. An employee at the entrance required me to show my card to enter. I questioned the reasoning while pointing out that I can not purchase anything without it, so what is the point of this? She demanded it was policy. I showed her my card as I turned and took my business elsewhere. It is my policy to not shop where you waste my time. I then called in to raise my concern to a manager, politely asking to speak with one only to have some young punk tell me I had to explain it to him first before he would allow me to speak with a manager, it is policy. When I refused to waste time detailing it for him, he said F you and hung up on me. I called back again, this time a woman answered the phone and quickly provided her name. Demonstration of acceptance of accountability to the quality of customer service she was about to partake in. Again I asked for a manager and she quickly obliged. Another person got on the phone, but I had to ask many questions to get her title and a name. Maybe hers or maybe not but she claimed to be the assistant manager. This was at 4pm on 6/22/22 for record. I discussed first the person who hung up. She said nothing. I then discussed my issue over the rationale of checking for the presence of a members card. I raised that they do not verify it is active, that I had to present it to purchase anything, and so what purpose could this serve? She said it was to deter thieves that walk out with TVs everyday and it was policy. If I did not like it she would be happy to close my account. I will be more than happy to close it as well as you clearly do not value any customers business.
Went in today for gas and groceries. After buying gas, I proceeded in for the shopping. An employee at the entrance required me to show my card to enter. I questioned the reasoning while pointing out that I can not purchase anything without it, so what is the point of this? She demanded it was policy. I showed her my card as I turned and took my business elsewhere. It is my policy to not shop where you waste my time. I then called in to raise my concern to a manager, politely asking to speak with one only to have some young punk tell me I had to explain it to him first before he would allow me to speak with a manager, it is policy. When I refused to waste time detailing it for him, he said F you and hung up on me. I called back again, this time a woman answered the phone and quickly provided her name. Demonstration of acceptance of accountability to the quality of customer service she was about to partake in. Again I asked for a manager and she quickly obliged. Another person got on the phone, but I had to ask many questions to get her title and a name. Maybe hers or maybe not but she claimed to be the assistant manager. This was at 4pm on 6/22/22 for record. I discussed first the person who hung up. She said nothing. I then discussed my issue over the rationale of checking for the presence of a members card. I raised that they do not verify it is active, that I had to present it to purchase anything, and so what purpose could this serve? She said it was to deter thieves that walk out with TVs everyday and it was policy. If I did not like it she would be happy to close my account. I will be more than happy to close it as well as you clearly do not value any customers business.
Great experience and fun environment.
the people there are awesome
can buy stuff in bulk.
Awesome staff and groceries
we've stopped the twice now on our way from Michigan to Tennessee. nice clean bathrooms
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