I've been tbere several times and everytime I go to this one the same lady (little short lady with different color hair) messes up our order somehow someway. I literally have to stand there and watch here or it's a mess
Atmosphere: 5
Food: 2
Service: 2
Veta Adams
You know I youst to actually work at this place. And let me just say I thought my sandwich would be better than this I ordered a BMT with almost every thing on it except except two ingredients… considering you read the paper step by step I didn’t think you’d forget half the ingredients.
Food: 1
Service: 2
Maria Mauer
Subway for the win! Apparently, no one eats lunch in Columbus IN on Sundays, So I was having a hard time finding a place to get lunch to take to my field crew. I walked into Subway on State Street with a crazy order of different sandwiches and wraps A nice young man named Jonah stepped up to help. He made everything correctly in good time even fixed a couple of my mistakes all while being, very pleasant and personable. I was happy and so was my crew. Hats off to Jonah for a job well done. It is nice to see young people out working and being a step above. You will go far with your attitude Jonah because you were pleasant and gracious. Best of luck in life!
Atmosphere: 5
Food: 5
Service: 5
Bruce B.
Great food, professional service, clean lobby
Atmosphere: 5
Food: 5
Service: 5
Blue Demon
Order online, didn’t give me all of my order, so I call twice, no answer, and their voicemail is full, so I drive across town for someone to tell me they don’t carry those anymore. And I don’t get a refund unless I know how to work the app that no other worker in the store knows how to use either. This subway is a joke
Atmosphere: 1
Food: 1
Service: 1
Billy and Kyla Gerholdt
I recently placed an order for a Baja rotisserie and a steak sandwich, requesting extra toppings for both items, for which I paid in full. As I work the third shift and have just completed my studies, I was looking forward to enjoying this meal. My prior experience with the establishment on Route 46 was exceptional; however, my experience today was disappointing. Instead of the expected sandwiches, I received vegetarian options.
Upon contacting the manager regarding this issue, I was informed that I would need to return the incorrect sandwiches. Unfortunately, as I reside out of town and work during late hours, this is not feasible. I remained courteous during the conversation; however, I found the manager's tone to be unhelpful. I indicated that I would consider leaving a negative review and contacting corporate, which I now feel compelled to do.
It is disheartening to observe how some larger chains may disregard customer concerns. I took care to express my appreciation by leaving a positive note on the receipt and providing a tip both online and in-person. I believe that mutual respect is essential in customer service interactions, and I encourage the manager to enhance her approach when dealing with polite customers. While I could have chosen to respond with frustration, I opted for a more constructive dialogue.
In conclusion, I wish to emphasize the importance of verifying food orders, particularly when specific requests are made. Thank you for your attention to this matter.
I pull up to the drive thru just for a large drink and someone came on the speaker saying it’s a 15mins wait??and when i find it ridiculous and went inside to order there’s no one in line or waiting?
Atmosphere: 1
Food: 4
Service: 1
Michael May
Did a online order and said was ready for pickup and was not and the working was rude whenever I asked if it was ready and then continue to take other customers orders instead of working on the online order. Will not be back after this issue.
Atmosphere: 4
Food: 3
Service: 1
Jho Sie
I pull up to the drive thru just for a large drink and someone came on the speaker saying it’s a 15mins wait😖😣and when i find it ridiculous and went inside to order there’s no one in line or waiting😳
Atmosphere: 1
Food: 4
Service: 1
Scott Roccia
Food was perfect! The person behind the counter was flawless, only downfall was they forgot my Churro ?.
Dillon Tunny
Very clean. A store employee greeted us as we walked in. Our order was correct and fresh. No napkins in the bag was the only complaint for our experience. Other than that, I would recommend this Subway to anyone wanting Subway.
Four subs purchased... Why so little toppings?
Atmosphere: 4
Food: 2
Service: 3
I've been tbere several times and everytime I go to this one the same lady (little short lady with different color hair) messes up our order somehow someway. I literally have to stand there and watch here or it's a mess
Atmosphere: 5
Food: 2
Service: 2
You know I youst to actually work at this place. And let me just say I thought my sandwich would be better than this I ordered a BMT with almost every thing on it except except two ingredients… considering you read the paper step by step I didn’t think you’d forget half the ingredients.
Food: 1
Service: 2
Subway for the win! Apparently, no one eats lunch in Columbus IN on Sundays, So I was having a hard time finding a place to get lunch to take to my field crew. I walked into Subway on State Street with a crazy order of different sandwiches and wraps A nice young man named Jonah stepped up to help. He made everything correctly in good time even fixed a couple of my mistakes all while being, very pleasant and personable. I was happy and so was my crew. Hats off to Jonah for a job well done. It is nice to see young people out working and being a step above. You will go far with your attitude Jonah because you were pleasant and gracious. Best of luck in life!
Atmosphere: 5
Food: 5
Service: 5
Great food, professional service, clean lobby
Atmosphere: 5
Food: 5
Service: 5
Order online, didn’t give me all of my order, so I call twice, no answer, and their voicemail is full, so I drive across town for someone to tell me they don’t carry those anymore. And I don’t get a refund unless I know how to work the app that no other worker in the store knows how to use either. This subway is a joke
Atmosphere: 1
Food: 1
Service: 1
I recently placed an order for a Baja rotisserie and a steak sandwich, requesting extra toppings for both items, for which I paid in full. As I work the third shift and have just completed my studies, I was looking forward to enjoying this meal. My prior experience with the establishment on Route 46 was exceptional; however, my experience today was disappointing. Instead of the expected sandwiches, I received vegetarian options.
Upon contacting the manager regarding this issue, I was informed that I would need to return the incorrect sandwiches. Unfortunately, as I reside out of town and work during late hours, this is not feasible. I remained courteous during the conversation; however, I found the manager's tone to be unhelpful. I indicated that I would consider leaving a negative review and contacting corporate, which I now feel compelled to do.
It is disheartening to observe how some larger chains may disregard customer concerns. I took care to express my appreciation by leaving a positive note on the receipt and providing a tip both online and in-person. I believe that mutual respect is essential in customer service interactions, and I encourage the manager to enhance her approach when dealing with polite customers. While I could have chosen to respond with frustration, I opted for a more constructive dialogue.
In conclusion, I wish to emphasize the importance of verifying food orders, particularly when specific requests are made. Thank you for your attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak & Cheese, Chocolate Chip Cookie, Cookies, Rotisserie-Style Chicken, Subway Club
I just got there before closing food serve by sheran was amazing i personally recommend this place
Atmosphere: 5
Food: 5
Service: 5
I just got 10 minutes before closing but the sheran treat us very well and served good food keep it up sheran
Atmosphere: 5
Food: 5
Service: 5
They didn't put cheese on my Philly steak sub plus missing some vegetables on it. Won't go back
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I pull up to the drive thru just for a large drink and someone came on the speaker saying it’s a 15mins wait??and when i find it ridiculous and went inside to order there’s no one in line or waiting?
Atmosphere: 1
Food: 4
Service: 1
Did a online order and said was ready for pickup and was not and the working was rude whenever I asked if it was ready and then continue to take other customers orders instead of working on the online order. Will not be back after this issue.
Atmosphere: 4
Food: 3
Service: 1
I pull up to the drive thru just for a large drink and someone came on the speaker saying it’s a 15mins wait😖😣and when i find it ridiculous and went inside to order there’s no one in line or waiting😳
Atmosphere: 1
Food: 4
Service: 1
Food was perfect! The person behind the counter was flawless, only downfall was they forgot my Churro ?.
Very clean. A store employee greeted us as we walked in. Our order was correct and fresh. No napkins in the bag was the only complaint for our experience. Other than that, I would recommend this Subway to anyone wanting Subway.
Parking: Plenty of space to park.
Atmosphere: 5
Food: 5
Service: 4
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