Omg where's the variety on the donuts ? ? only two to pick from ?? bring back the old time Dunkin donuts ? smh ? ?
Atmosphere: 1
Food: 2
Service: 3
ozzman silvia
It's not a real Dunkin donuts. It's a franchise and they do whatever they want. They don't even file the franchise instruction. It's the worst one I've ever been to and I'm from New England where they originated. It's terrible
Atmosphere: 1
Food: 1
Service: 1
Tom Compton
$4.20 for a yeast donut and a small coffee won't bring me back soon.
Atmosphere: 1
Food: 3
Service: 5
Michael Cummins
Sold OLD iced tea. Terrible taste and had to pour it out.
Tyler Moore
For just drive through coffee it's pretty good. I wouldn't come for food but all of their drinks are awesome.
Atmosphere: 3
Food: 4
Service: 4
Julie Walther
This Was my first time at a Dunkin’ Donuts. I ordered a chocolate crème donut. I don’t know what I got but it had powdered sugar on it so I thought the filling would be chocolate instead it was some type of lemony Creme. I didn’t get a receipt and didn’t look in the bag before I left the drive thru so I just ate the donut even though it wasn’t right. The donut was not that good but also I was expecting chocolate filling. Next time I crave a donut I will go to jack’s donuts they are sooo much better
Trenity Seiferid
I just wanted to get a matcha to boost my mood for the day. Little did I know that the drink would not be mixed at all and very rudely handed out to me. My card was handed back to me without even looking as well as my sandwich.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Croissant, Iced Latte
D
Owner is extremely rude and just an all around bad person. Hope the employees unionize ASAP.
Atmosphere: 1
Food: 5
Service: 1
Molly Sawyer
Best Dunkin’ Donuts in Indiana! Delicious coffee! ☕️ ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Krissy Jackson
Best Dunkin around! Service is very friendly and care about their customers!
This is the best Dunkin I have been too!! My coffees are always great!! Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Jay
Worst customer service in all of Connersville. I've never came across more rude employees than at this dunkin. They will take their misery out on you.
Atmosphere: 1
Food: 2
Service: 1
Shayla Stevenson
I’ve had multiple issues with this Dunkin. I figured maybe since they were new to town, it would take awhile to acclimate. But my order is never made right. They never returned 1,100 points to my app they claimed I could use and it never applied to the total. Won’t let you do 2 separate orders without driving around twice. The guy who’s usually at the speaker in the afternoon is rude. And unfortunately all 3 of these occurrences have been with the same guy. I don’t think he knows what he’s doing, what so ever. So if you go, go in the evening, because the girls have never done me wrong.
Service: 1
CatLady1015
I got my dog one of the dog toys they sell at the store. Love it. Coffee always good, people always nice. The way to drive in is rough tho, bad planning on that part, but not that staffs fault. Donuts and Bagels always fresh/warm.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Boston Cream Donut, Bagels
Chelsea Fangmann
I encountered an incident with the manager at this location. I asked for an Iced Breve. The gentleman taking orders over the drive-thru does not speak very good English. When my order was repeated back to me, I was hopeful that it was correct because it wasn't pronounced accurately. When I got to the window it was a different gentleman and he repeated my order back to me. When he repeated my drink, he said a frozen drink. I explained that that is not correct. I ordered an Iced Breve. He then shook his head in agreement as if the order was accurate. He then grabbed my order and he was holding a frappuccino. I told the gentleman that that was not accurate. The manager was standing in the background and at that point she stepped forward. She asked what I ordered. I told her I ordered an Iced breve. She said she didn't know what that was and that wasn't on the menu. I explained that it was a latte made with half and half. She responded and said we don't have half and half. I told the manager that I have gone to many different dunkin' donuts locations and they typically just substitute the cream that they have on hand. She then said well I'm the manager and we don't carry that here. She shut the drive-thru window. She later returned, drink in hand. I smiled and said thank you. Grabbed my order. She then said just so you know, we're not going to be making this for you anymore. I told her I would be in contact with corporate. This behavior is unacceptable. Instead of driving 15 minutes up the road I have to drive out to Richmond another 25. I do a lot of traveling for work and personal reasons. This drink is something that I get every single morning. I understand that she didn't recognize the name, but people customize their orders all the time. They ask for extra cheese on a sandwich, whole milk instead of 2% etc. The fact that she tried to tell me that she wasn't going to make the drink for me anymore when she clearly was capable and was handing it to me is disgusting behavior. This location has definitely lost my business and I will be following up with corporate.
Omg where's the variety on the donuts ? ? only two to pick from ?? bring back the old time Dunkin donuts ? smh ? ?
Atmosphere: 1
Food: 2
Service: 3
It's not a real Dunkin donuts. It's a franchise and they do whatever they want. They don't even file the franchise instruction. It's the worst one I've ever been to and I'm from New England where they originated. It's terrible
Atmosphere: 1
Food: 1
Service: 1
$4.20 for a yeast donut and a small coffee won't bring me back soon.
Atmosphere: 1
Food: 3
Service: 5
Sold OLD iced tea. Terrible taste and had to pour it out.
For just drive through coffee it's pretty good. I wouldn't come for food but all of their drinks are awesome.
Atmosphere: 3
Food: 4
Service: 4
This Was my first time at a Dunkin’ Donuts. I ordered a chocolate crème donut. I don’t know what I got but it had powdered sugar on it so I thought the filling would be chocolate instead it was some type of lemony Creme. I didn’t get a receipt and didn’t look in the bag before I left the drive thru so I just ate the donut even though it wasn’t right. The donut was not that good but also I was expecting chocolate filling. Next time I crave a donut I will go to jack’s donuts they are sooo much better
I just wanted to get a matcha to boost my mood for the day. Little did I know that the drink would not be mixed at all and very rudely handed out to me. My card was handed back to me without even looking as well as my sandwich.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Croissant, Iced Latte
Owner is extremely rude and just an all around bad person. Hope the employees unionize ASAP.
Atmosphere: 1
Food: 5
Service: 1
Best Dunkin’ Donuts in Indiana! Delicious coffee! ☕️ ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Best Dunkin around! Service is very friendly and care about their customers!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is the best Dunkin I have been too!! My coffees are always great!! Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Worst customer service in all of Connersville. I've never came across more rude employees than at this dunkin. They will take their misery out on you.
Atmosphere: 1
Food: 2
Service: 1
I’ve had multiple issues with this Dunkin. I figured maybe since they were new to town, it would take awhile to acclimate. But my order is never made right. They never returned 1,100 points to my app they claimed I could use and it never applied to the total. Won’t let you do 2 separate orders without driving around twice. The guy who’s usually at the speaker in the afternoon is rude. And unfortunately all 3 of these occurrences have been with the same guy. I don’t think he knows what he’s doing, what so ever. So if you go, go in the evening, because the girls have never done me wrong.
Service: 1
I got my dog one of the dog toys they sell at the store. Love it. Coffee always good, people always nice. The way to drive in is rough tho, bad planning on that part, but not that staffs fault. Donuts and Bagels always fresh/warm.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Boston Cream Donut, Bagels
I encountered an incident with the manager at this location. I asked for an Iced Breve. The gentleman taking orders over the drive-thru does not speak very good English. When my order was repeated back to me, I was hopeful that it was correct because it wasn't pronounced accurately. When I got to the window it was a different gentleman and he repeated my order back to me. When he repeated my drink, he said a frozen drink. I explained that that is not correct. I ordered an Iced Breve. He then shook his head in agreement as if the order was accurate. He then grabbed my order and he was holding a frappuccino. I told the gentleman that that was not accurate. The manager was standing in the background and at that point she stepped forward. She asked what I ordered. I told her I ordered an Iced breve. She said she didn't know what that was and that wasn't on the menu. I explained that it was a latte made with half and half. She responded and said we don't have half and half. I told the manager that I have gone to many different dunkin' donuts locations and they typically just substitute the cream that they have on hand. She then said well I'm the manager and we don't carry that here. She shut the drive-thru window. She later returned, drink in hand. I smiled and said thank you. Grabbed my order. She then said just so you know, we're not going to be making this for you anymore. I told her I would be in contact with corporate. This behavior is unacceptable. Instead of driving 15 minutes up the road I have to drive out to Richmond another 25. I do a lot of traveling for work and personal reasons. This drink is something that I get every single morning. I understand that she didn't recognize the name, but people customize their orders all the time. They ask for extra cheese on a sandwich, whole milk instead of 2% etc. The fact that she tried to tell me that she wasn't going to make the drink for me anymore when she clearly was capable and was handing it to me is disgusting behavior. This location has definitely lost my business and I will be following up with corporate.
Atmosphere: 1
Food: 3
Service: 1
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